App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Helpshift Logo

Helpshift

3.9
(29)

Write a review

Digital customer service platform and ticketing system

(6)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Helpshift Alternatives & Competitors

Top 10 free alternatives

Filter results

Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

Features

Total

Zoho Desk logo
Helpshift logo

75

158

82

features in common

75

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • Appointment Management

    5.0

Helpshift logo

Helpshift user ratings

Functionality

3.8
(29)

Top features

  • Third-Party Integrations

    5.0

  • Surveys & Feedback

    5.0

  • Support Ticket Management

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.7

Helpshift logo
3.8

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
Helpshift logo

74

182

82

features in common

74

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

Helpshift logo

Helpshift user ratings

Functionality

3.8
(29)

Top features

  • Third-Party Integrations

    5.0

  • Surveys & Feedback

    5.0

  • Support Ticket Management

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.4

Helpshift logo
3.8

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.