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Helpshift
Digital customer service platform and ticketing system
(6)
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Helpshift has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Helpshift?
Helpshift has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Helpshift support?
Helpshift supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does Helpshift support mobile devices?
Helpshift supports the following devices:
Android, iPad, iPhone
Q. Does Helpshift offer an API?
No, Helpshift does not have an API available.
Q. What other apps does Helpshift integrate with?
Helpshift integrates with the following applications:
Constant Contact, Google Analytics 360, Dropbox Business, Campaign Monitor by Marigold, QuickBooks Online Advanced, Gmail, Twitter/X, Salesforce Sales Cloud, Meta for Business, Google Calendar, Mailchimp, Zendesk Suite
Q. What level of support does Helpshift offer?
Helpshift offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum
Helpshift is an in-app customer engagement and web-based customer support platform that enables mobile apps to improve customer experience, drive higher ratings, reduce churn and increase retention. By reducing the number of incoming support requests with an in-app knowledge base and leveraging in-depth user and device data to proactively engage mobile customers with targeted push notifications & in-app surveys, Helpshift’s customer care suite has proven to improve agent resolution times and increase user satisfaction with their in-app experience.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
14
/user
Per month
Value for money
3.8
/5
29
Starting from
No pricing info
Value for money contenders
Functionality
3.8
/5
29
Total features
82
10 categories
Functionality contenders
Overall Rating
3.9
/5
29
Positive reviews
10
12
4
1
2
Overall rating contenders