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Heyday vs Akero Comparison

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Overview

Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement...

Akero is a marketing automation software designed to help businesses create and upload digital assets for social media and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(8)

5

4

3

2

1

4

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

(10)

5

4

3

2

1

8

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Overall Akero is very easy to use, I've had to train a good number of staff to use Akero and it's always been a huge success.
Akero is filled with little features like that that just make it great for just about any use case.
The new automation features are great to and the platform is constantly evolving, I'd definitely recommend.

Cons

Not enoughreviews yet

Cons

Or you will have to pay a lot more. Designing mailings is very basic, so we do this in another system and import it in Akero.
It is difficult to show when this happens, because the system shows the email is sent and it just takes some time to receive it. Once we reported it and customer service checked, it all worked again.
As this software is a CRM and not a casual worker management tool, there are obviously some limitations to what we can do.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features109
  • A/B Testing
  • AI/Machine Learning
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • Benchmarking
  • CRM
  • Call Center Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Canned Responses
  • Cataloging/Categorization
  • Channel Management
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Contact Database
  • Contact Management
  • Content Management
  • Contextual Guidance
  • Customer Database
  • Customer Profiles
  • Customizable Branding
  • Customizable CTAs
  • Customization
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Direct Mail Management
  • Document Management
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Automation
  • Email Distribution
  • Email Management
  • Email Marketing
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • For Developers
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Geotargeting
  • Human Handover
  • Inbox Management
  • Intent Recognition
  • Interactive Content
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • Machine Learning
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Language
  • Multivariate Testing
  • Natural Language Processing
  • Negative Feedback Management
  • Newsletter Management
  • Office Directory
  • Offline Form
  • On-Demand Communications
  • One-to-One Messaging
  • Online Forms
  • Order Management
  • Order Tracking
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Prioritization
  • Proactive Chat
  • Process/Workflow Automation
  • Product Recommendations
  • Project Management
  • Promotions Management
  • Prospecting Tools
  • Queue Management
  • Real Time Analytics
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting/Analytics
  • Returns Management
  • SMS Messaging
  • Sales Analytics
  • Screen Sharing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Shipping Management
  • Shopping Cart
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Status Tracking
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Chat
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Web Forms
  • Website Analytics
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • eCommerce Management
  • Total features61
  • A/B Testing
  • AI/Machine Learning
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • Benchmarking
  • CRM
  • Call Center Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Canned Responses
  • Cataloging/Categorization
  • Channel Management
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Contact Database
  • Contact Management
  • Content Management
  • Contextual Guidance
  • Customer Database
  • Customer Profiles
  • Customizable Branding
  • Customizable CTAs
  • Customization
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Direct Mail Management
  • Document Management
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Automation
  • Email Distribution
  • Email Management
  • Email Marketing
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • For Developers
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Geotargeting
  • Human Handover
  • Inbox Management
  • Intent Recognition
  • Interactive Content
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • Machine Learning
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Language
  • Multivariate Testing
  • Natural Language Processing
  • Negative Feedback Management
  • Newsletter Management
  • Office Directory
  • Offline Form
  • On-Demand Communications
  • One-to-One Messaging
  • Online Forms
  • Order Management
  • Order Tracking
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Prioritization
  • Proactive Chat
  • Process/Workflow Automation
  • Product Recommendations
  • Project Management
  • Promotions Management
  • Prospecting Tools
  • Queue Management
  • Real Time Analytics
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting/Analytics
  • Returns Management
  • SMS Messaging
  • Sales Analytics
  • Screen Sharing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Shipping Management
  • Shopping Cart
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Status Tracking
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Chat
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Web Forms
  • Website Analytics
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations28
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations7
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Heyday vs. Akero

See how Heyday and Akero stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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