Heyday Pricing Plan & Cost Guide

Heyday

Conversational AI platform for eCommerce & retailers

4.64/5 (11 reviews)

Heyday Pricing

Contact Heyday Technologies for pricing details

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Heyday Pricing Reviews

Pros

  • An extremely positive experience, it really impressed us the willingness to work with us since the very beginning, and the constant catch-ups to keep us up to date throughout the whole process.Riccardo B.Read the full review
  • Great for keeping the track of orders and managing the stock and delivery dates. Customer feedback module is excellent.Müge U.Read the full review
  • When you switch from another provider, you always hope everything will be going in the best direction for the long term future, and it's exactly what happened.Riccardo B.Read the full review

Cons

  • Bot not always relevant. Reporting very limited for now: can't extract google sheets, can't compare data easily etc.Verified ReviewerRead the full review
  • Dashboard could be a bit more user-friendly, but overall there's not much reason to complain.Guillaume S.Read the full review
100%
recommended this to a friend or a colleague

2 reviewers had the following to say about Heyday's pricing:

Curt v.

Simple Intuitive Platform

Used daily for 1-2 years
Reviewed 2020-03-26
Review Source: Capterra

Heyday as a company is populated by thoughtful, interactive employees. Whenever we have contacted them for any reason, they are extremely accommodating, responsive, understanding and collaborative. They remain one of the best in this regard.

Pros
Heyday is very easy and intuitive to use. It has a very nice user interface with minimal sleek features. This platform allows our clients to contact us on their preferred time schedule. The bot is able to reply to many basic questions, thus allowing our human agents the opportunity to work on more delicate/complex cases. The "price drop alert" feature is a favorite of ours as our particular website has a lot of fluctuation in pricing, this allows our clients to keep an eye on their desired purchases and buy them when the price is right!

Cons
At the moment of adoption, the bot had some minor issues with understanding our clients questions, but as promised, through time and evolution, these issues disappeared. The data reporting could be more robust, but I do believe this is coming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Guillaume S.

A key factor in our growth

Used daily for 1-2 years
Reviewed 2020-01-16
Review Source: Capterra

We are Montreal-based indoor vertical farm than produces microgreens for the local foodservice industry year -round. -Every week we deliver freshly harvested product to over 50 establishment in downtown. -Integartion of Heyday Chat as enable to streamline and simplify order processing, which is extremely valua ble considering the highly-perishable nature of our product and the large amount of deliveries we make every week . -Without it, we would not have been able to experience a rapid growth while maintaining a direct sale strategy, which we consider a key competitive advantage in our B2B market.

Pros
Increase productivity by automating the ordering process while maintaining a personalized approach to customer service For our customer, simplify the restocking and respect of order deadline Facilitates customer awareness of new product launch; Facilitates customer feedbacks regarding service and product quality Increased value proposition of our indoor vertical farm concept we are developping As allowed to pursue sales growth through direct sale rather than third party distribution channels

Cons
Dashboard could be a bit more user-friendly, but overall there's not much reason to complain

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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