iAdvize vs Agile CRM Comparison

Overview

iAdvize is a conversational platform that brings a profitable human touch to the digital experience at scale.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$8.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.7

(11)

5

4

3

2

1

2

7

0

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

5

4

3

2

1

192

126

45

15

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

I have been using it for a year and I am quite happy with it. Even on the desktop version it's great.
Excellent company to work with. Great service and awesome team.
The ability to see the customer's screen is very interesting for us. The tool is quite fast during dialogues.

Pros

It has a good & clear interface and user friendly. It has a very widespread marketing automation solution that allows you to mind map your workflow.
Most companies will try to lock you into a one year commitment, but it is perfectly reasonable to know everything works together in harmony. Question 3: Is this the right price for me.
It has kept a great log of our consultants past and present, so in that respect - it has done it's job. I just feel like the cost (for 3 operators) does not justify the tool.

Cons

Have the possibility to find a closed conversation. In the case of a false manipulation, if the conversation window were about to close, be able to retrieve it.
Some reporting data is missing but I know there are changes planned on it. The Social is not yet fully developed for our needs.
I honestly have not come across anything negative.

Cons

Some services hard to navigate, trying to work out the Auto part was a bit tricky. Also the additional cost to loose agile from my emails was a bit annoying.
The support team is very patient and they have schedules available for training 24*7 for each module and there is no restriction for training.
I had major trouble canceling my free trial and was eventually charged for two months of subscription. I am updating this review as I was able to receive a refund for those two months.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review21 days ago

Key features

  • Total features1
  • A/B Testing
  • API
  • Appointment Management
  • Auto-Dialer
  • Auto-Responders
  • Automated Sales
  • Behavior Tracking
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Click Tracking
  • Computer Telephony Integration
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Forms
  • Custom Landing Pages
  • Customer Segmentation
  • Customizable Templates
  • Document Management
  • Drag & Drop Interface
  • Drip Marketing
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Calendar
  • Event Triggered Actions
  • Follow-up Scheduling
  • Gamification
  • Help Desk Management
  • Invoice Management
  • Landing Page Templates
  • Lead Assignment
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Newsletter Management
  • Project Management
  • Project Tracking
  • Projections
  • Prospecting Tools
  • ROI Analytics
  • Real Time Notifications
  • Reporting & Statistics
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Third Party Integration
  • Timeline Management
  • Voice Mail
  • WYSIWYG Editor
  • Web Analytics
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management
  • Total features76
  • A/B Testing
  • API
  • Appointment Management
  • Auto-Dialer
  • Auto-Responders
  • Automated Sales
  • Behavior Tracking
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Click Tracking
  • Computer Telephony Integration
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Forms
  • Custom Landing Pages
  • Customer Segmentation
  • Customizable Templates
  • Document Management
  • Drag & Drop Interface
  • Drip Marketing
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Calendar
  • Event Triggered Actions
  • Follow-up Scheduling
  • Gamification
  • Help Desk Management
  • Invoice Management
  • Landing Page Templates
  • Lead Assignment
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Newsletter Management
  • Project Management
  • Project Tracking
  • Projections
  • Prospecting Tools
  • ROI Analytics
  • Real Time Notifications
  • Reporting & Statistics
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Third Party Integration
  • Timeline Management
  • Voice Mail
  • WYSIWYG Editor
  • Web Analytics
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management

Integrations

  • Total integrations9
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations91
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iAdvize vs. Agile CRM

See how iAdvize and Agile CRM stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.