Most popular features of all Customer Service & Support apps
2 reviewers had the following to say about iHelpDesk's features:
iHelpdesk is a simple helpdesk application that allows users to log and follow up on issues. It is also very affordable
unavailability of the live chat makes it difficult for ticket collaborators to post comments and information about the ticket directly
Time used: 1-2 years
Frequency of use: Other
I'm only demoing it, but after checking out dozens of other highly rated services I'm going to give it a 5 star because the features, visible layout of tickets, clear readability of ticket threads, and color coding high lights make this plat form one of the best I've looked at for the money.