iHelpDesk Pricing Plan & Cost Guide

iHelpDesk

Cloud-based help desk service

4.5/5 (2 reviews)

iHelpDesk Pricing

Starting from: $8.00/month

Pricing model: One-time License, Subscription

Subscription starts from $8 per agent/month.
Perpetual license starts from $395.

Competitors Pricing

Comm100 Live Chat

Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

ManageEngine SupportCenter Plus

Starting from: $495.00
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Help Scout

Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Vision Helpdesk

Starting from: $8.00/month
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

Olark live chat

Starting from: $17.00/month
Pricing model: Freemium, Subscription
Free Trial: Available

Pricing Comparison

How does iHelpDesk compare with other Customer Service & Support apps?

Subscription plan?

iHelpDesk



98% of apps offer a
subscription plan

Free trial?

iHelpDesk



87% of apps have a
free trial

Freemium plan?

iHelpDesk



30% of apps have a
freemium plan

Pricing Comparison

Customer Service & Support app prices shown are $/month




iHelpDesk Pricing Reviews

Pros
  • iHelpdesk is a simple helpdesk application that allows users to log and follow up on issues. It is also very affordable
  • great user interface. highly task focused without a lot of other distractions. color coding of open tasks and viewing of message threads is wonderful. Price is about the lowest on the market.
Cons
  • unavailability of the live chat makes it difficult for ticket collaborators to post comments and information about the ticket directly
  • public customer site is a pretty basic. after working with it for 15 minutes it crashed and I could not login again. sent a request to support desk.
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recommended this to a friend or a colleague

2 reviewers had the following to say about iHelpDesk's pricing:

mr parsley

pretty good but some issues

Reviewed 2014-01-20
Review Source: GetApp

I'm only demoing it, but after checking out dozens of other highly rated services I'm going to give it a 5 star because the features, visible layout of tickets, clear readability of ticket threads, and color coding high lights make this plat form one of the best I've looked at for the money.great user interface. highly task focused without a lot of other distractions. color coding of open tasks and viewing of message threads is wonderful. Price is about the lowest on the market.

Read the full review


iHelpDesk

Cloud-based help desk service

Anonymous

iHelpdesk is affordable and user friendly

Used other for 1-2 years
Reviewed 2018-04-18
Review Source: Capterra

iHelpdesk is a simple helpdesk application that allows users to log and follow up on issues. It is also very affordable

Read the full review


iHelpDesk

Cloud-based help desk service