IMsupporting Features

IMsupporting

Live chat platform for websites & eCommerce stores

3.0/5 (1 review)

Competitor Feature Comparison

API
Activity Dashboard
Alerts / Escalation
Application Management
Authentication
Auto-Responders
Automated Scheduling
CRM
Canned Responses
Chat Transcript
Chat/Messaging
Collaboration Tools
Communication Management
Customer Activity Tracking
Customer Experience Management
Customer History
Customizable Branding
Customizable Forms
Customizable Templates
Email Management
Email Templates
Email Tracking
Event Triggered Actions
Feedback Management
File Sharing
File Transfer
Filtering
GPS
Geographic Maps
Geolocation
Geotargeting
HTML5 Technology
Interaction Tracking
Knowledge Base Management
Knowledge Management
Live Chat
Mobile Access
Multi-Channel Communication
Multi-Language
Offline Access
Offline Form
Proactive Chat
Queue Management
Ratings / Reviews
Real Time Analytics
Real Time Monitoring
Real Time Notifications
Real-time Consumer-facing Chat
Reporting & Statistics
Reporting/Analytics
Request Assignment
SSL Security
Screen Sharing
Search/Filter
Self Service Portal
Social Media Integration
Support Ticket Management
Survey/Poll Management
Surveys & Feedback
Third Party Integrations
Transcripts/Chat History
Transfers/Routing
Visitor Tracking
Visual Analytics
Website Visitor Tracking
Widgets
Learn moreCompare App
API
Activity Dashboard
Alerts / Escalation
Application Management
Authentication
Auto-Responders
Automated Scheduling
CRM
Canned Responses
Chat Transcript
Chat/Messaging
Collaboration Tools
Communication Management
Customer Activity Tracking
Customer Experience Management
Customer History
Customizable Branding
Customizable Forms
Customizable Templates
Email Management
Email Templates
Email Tracking
Event Triggered Actions
Feedback Management
File Sharing
File Transfer
Filtering
GPS
Geographic Maps
Geolocation
Geotargeting
HTML5 Technology
Interaction Tracking
Knowledge Base Management
Knowledge Management
Live Chat
Mobile Access
Multi-Channel Communication
Multi-Language
Offline Access
Offline Form
Proactive Chat
Queue Management
Ratings / Reviews
Real Time Analytics
Real Time Monitoring
Real Time Notifications
Real-time Consumer-facing Chat
Reporting & Statistics
Reporting/Analytics
Request Assignment
SSL Security
Screen Sharing
Search/Filter
Self Service Portal
Social Media Integration
Support Ticket Management
Survey/Poll Management
Surveys & Feedback
Third Party Integrations
Transcripts/Chat History
Transfers/Routing
Visitor Tracking
Visual Analytics
Website Visitor Tracking
Widgets
Visit WebsiteCompare App
API
Activity Dashboard
Alerts / Escalation
Application Management
Authentication
Auto-Responders
Automated Scheduling
CRM
Canned Responses
Chat Transcript
Chat/Messaging
Collaboration Tools
Communication Management
Customer Activity Tracking
Customer Experience Management
Customer History
Customizable Branding
Customizable Forms
Customizable Templates
Email Management
Email Templates
Email Tracking
Event Triggered Actions
Feedback Management
File Sharing
File Transfer
Filtering
GPS
Geographic Maps
Geolocation
Geotargeting
HTML5 Technology
Interaction Tracking
Knowledge Base Management
Knowledge Management
Live Chat
Mobile Access
Multi-Channel Communication
Multi-Language
Offline Access
Offline Form
Proactive Chat
Queue Management
Ratings / Reviews
Real Time Analytics
Real Time Monitoring
Real Time Notifications
Real-time Consumer-facing Chat
Reporting & Statistics
Reporting/Analytics
Request Assignment
SSL Security
Screen Sharing
Search/Filter
Self Service Portal
Social Media Integration
Support Ticket Management
Survey/Poll Management
Surveys & Feedback
Third Party Integrations
Transcripts/Chat History
Transfers/Routing
Visitor Tracking
Visual Analytics
Website Visitor Tracking
Widgets
Visit WebsiteCompare App

IMsupporting Feature Reviews

1 reviewers had the following to say about IMsupporting's features:

Bruce H.

Learning through use

2017-11-07

Pros

Excellent customer support & provided clear information that was reasonably easy to apply and initially set up

Cons

There were elements of the product CHATBOT that were not easy to use and the quality of functionality can be improved

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
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