IncidentMonitor vs Virtue Inspect Comparison

Overview

IncidentMonitor is an on-premise or cloud-based help and service desk solution, delivering process management, support ticketing...

Virtue Inspect is a cloud-based inspection solution designed to help businesses of all sizes manage procedures, create checklists,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$36.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
£36.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.0

(6)

5

4

3

2

1

3

1

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features38
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Management
  • Automatic Notifications
  • Catalog Management
  • Chat
  • Client Portal
  • Configurable Workflow
  • Custom Fields
  • Customer Database
  • Customizable Reporting
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Import
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Email Integration
  • Email Notifications
  • Equipment Tracking
  • Escalation Management
  • Follow-up Scheduling
  • Incident Management
  • Inspection Management
  • Instant Messaging
  • Inventory Management
  • Knowledge Base Management
  • Maintenance Scheduling
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Multiple Format Support
  • Online Catalog
  • Online Forums
  • Prioritizing
  • Process Control
  • Progress Reports
  • Queue Manager
  • Reporting & Statistics
  • Scheduled Reporting
  • Self Service Portal
  • Social Media Integration
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integration
  • Web Forms
  • Whiteboard
  • Widgets
  • Total features21
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Management
  • Automatic Notifications
  • Catalog Management
  • Chat
  • Client Portal
  • Configurable Workflow
  • Custom Fields
  • Customer Database
  • Customizable Reporting
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Import
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Email Integration
  • Email Notifications
  • Equipment Tracking
  • Escalation Management
  • Follow-up Scheduling
  • Incident Management
  • Inspection Management
  • Instant Messaging
  • Inventory Management
  • Knowledge Base Management
  • Maintenance Scheduling
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Multiple Format Support
  • Online Catalog
  • Online Forums
  • Prioritizing
  • Process Control
  • Progress Reports
  • Queue Manager
  • Reporting & Statistics
  • Scheduled Reporting
  • Self Service Portal
  • Social Media Integration
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integration
  • Web Forms
  • Whiteboard
  • Widgets

Integrations

  • Total integrationsN/A
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

IncidentMonitor vs. Virtue Inspect

See how IncidentMonitor and Virtue Inspect stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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