App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

CXone Mpower Logo

Cloud Contact Center Software

CXone Mpower Reviews - Page 21

Filter reviews by

Overall rating


Company size


Industry


Time used


584 reviews

SJ
AvatarImg

Shawn J.

Health, Wellness and Fitness, 201-500 employees

Used daily for 6-12 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

IEX User

Reviewed 5 years ago
Pros

I like the graphic interface with the schedules.

Cons

When creating schedules, I need to tweak them too much to create optimal coverage.

Vendor response

Thanks for taking the time to review us, Shawn!

AvatarImg
AvatarImg

Joshua D.

Hospital & Health Care, 501-1,000 employees

Used daily for less than 6 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Enterprise Software

Reviewed 6 years ago
Pros

Customizability of all things workforce management. Integrated ACD.

Cons

There isn't one thing I've come across that I dislike.