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Cloud Contact Center Software
Total
97
151
125
features in common
97
features in common
Genesys Cloud CX user ratings
Top features
IVR/Voice Recognition
Third-Party Integrations
Live Chat
NICE CXone user ratings
Top features
For Call Centers
CRM
Voice Mail
Pricing
Starting from
$75/month
Value for money
What users say about Genesys Cloud CX's value for money
Total
76
182
125
features in common
76
features in common
Zendesk Suite user ratings
Top features
Audit Trail
Customer Complaint Tracking
Voice Mail
NICE CXone user ratings
Top features
For Call Centers
CRM
Voice Mail
Pricing
Starting from
$55/month
Value for money
What users say about Zendesk Suite's value for money