App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Cloud Contact Center Software
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more
Total
97
151
125
features in common
97
features in common
Genesys Cloud CX user ratings
Top features
IVR/Voice Recognition
Call Transfer
Third-Party Integrations
NICE CXone user ratings
Top features
For Call Centers
CRM
Voice Mail
Pricing
Starting from
$75/month
Value for money
What users say about Genesys Cloud CX's value for money
Total
84
179
125
features in common
84
features in common
LiveAgent user ratings
Top features
Email Templates
Change Management
Video Conferencing
NICE CXone user ratings
Top features
For Call Centers
CRM
Voice Mail
Pricing
Starting from
$9/month
Value for money
What users say about LiveAgent's value for money