App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

iotum Logo

Augment your offering by adding cloud-based voice & video

iotum Reviews

Overall rating

5.0

/5

19

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.95/10

Reviews by rating

Suggested alternatives

bitrix24
clarity-business-phone-system
webinargeek

Pros and cons

We appreciate their open and clear communication with us and have really benefitted from their quick response and innovative mechanism to derive this solution.
The iotum solution has been a great choice for bringing video meeting capabilities to our customers. The team has been delightful to work with.
We love how we can brand our meeting and how easy it is to use. Customers love the user experience.
The following are unavailable, no RTMP streaming or 1080p recording; these features are standard today on all other platforms.
No 1080p recording and RTMP live streaming not included.
The only issue is it's only as good as the network you ride on. So if your internet is poor, you may have a poor experience.
Filter reviews by

Overall rating


Company size


Industry


Time used


19 reviews

Recommended

KS
AvatarImg

Kathy S.

Telecommunications, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Exceptional product and services

Reviewed a year ago

The Platform is exactly what we were looking for to service our conferencing needs. Transitioning our customers to the new platform went nicely and we are overall very satisfied with the team at Iotum. And would recommend them Highly.

Pros

The helpful staff and professional services.

Cons

There were hardly any problems and as they come up we are solving them together.

HG
AvatarImg

Heath G.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Awesome Platform

Reviewed a year ago

Great!!

Pros

The product is very easy to use and the features are very robust.

Cons

Streaming to Fb seems to be a little glitchy, but working with the support team has been a joy. They resolve things quickly. So not a con but it's definitely something to mention of the support.

RG
AvatarImg

Robin G.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Nice product

Reviewed a year ago
Pros

The software is user-friendly and has a sleek interface.

Cons

It is essential for users to have the capability to stream across multiple platforms simultaneously. It is puzzling why there is hesitation to incorporate the feature of 1080p recording and live broadcasting to various platforms using RTMP.

RH
AvatarImg

Rick H.

Telecommunications, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Video Conferencing Product

Reviewed a year ago
Pros

It works. It has a very user friendly interface and allows everyone to join and easily share their screen. I like that it has an API too.

Cons

I use it mostly for video conferencing for sales. No downsides so far. I've been very happy with the product.

CW
AvatarImg

Christine W.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NIce product

Reviewed a year ago
Pros

The user interface is impressive, intuitively designed, and incredibly user-friendly.

Cons

No 1080p recording and RTMP live streaming not included.

DS
AvatarImg

David S.

Computer Software, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Integration of White label video conference and consults

Reviewed a year ago

Look forward to a long term relationship.

Pros

The team at Iotum has been a pleasure to work with. Try connecting with someone at Zoom or 8x8, see where you get as an early stage new venture.

Cons

Name recognition is the only down side - but we are white labeling so really an invisible issue.

OT
AvatarImg

Obo T.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use

Reviewed a year ago
Pros

The features are very easy to use. The user does not need to read any manual to use the product.

Cons

The following are unavailable, no RTMP streaming or 1080p recording; these features are standard today on all other platforms. For such a great product, it is a pity the features mentioned earlier are not included.

DA
AvatarImg

David A.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great to work with.

Reviewed a year ago

Very responsive and do what they promise.

Pros

Responsive company with a great product.

Cons

No issues found during our implementation and integration.

AvatarImg

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Iotum is the best

Reviewed a year ago

great

Pros

easy to use, no problem finding links and such

Cons

nothing it was great, I liked it a lot,

AF
AvatarImg

Al F.

Telecommunications, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Video Call Review

Reviewed a year ago

Love it !!!

Pros

We use it all the time for Video Chats. Our LaW fIRM CLIENTS LOVE THE TRANSCRIPTIONS

Cons

Nothing to gripe about yet... doubt if I ever find anything...

FD
AvatarImg

Franco D.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Iotum's Review

Reviewed a year ago

It has been great, perhaps some differences in terminology definitions. i.e. In my opinion, video meetings, content sharing are no "PRODUCTS" but FEATURES.

Pros

Being kind of Open Platform. It allows bringing innovative features, API integration and Custom Branding.

Cons

Some features we wish we could add are; Teleprompter, Close Captions, Digital Signage, VoIP Phone (like Iphone.com). These features are becoming more popular in the video industry.

BB
AvatarImg

Brent B.

Telecommunications, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Iotum is a great service provider and partner

Reviewed a year ago

We needed to include video in our platform, instead of building it ourselves, we partnered with Iotum. The project took under 2 months to launch.

Pros

We love how we can brand our meeting and how easy it is to use. Customers love the user experience.

Cons

I can't find any cons to the Iotum platform. The only issue is it's only as good as the network you ride on. So if your internet is poor, you may have a poor experience. But audio always works if the video does not due to poor bandwidth.

LL
AvatarImg

Lindsay L.

Telecommunications, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Solution

Reviewed 2 years ago
Pros

Very easy to use, great customer service and they are always improving the product with updates.

Cons

Great product....would highly recommend!

RK
AvatarImg

Rohit K.

Telecommunications, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Company To Integrate With

Reviewed 2 years ago
Pros

Iotum's services has the perfect solution we were looking for. Their staff and management team has been hands on and very helpful in going live and integrated into our website.

Cons

So far, all features have been great. I have not found anything that we dislike as a business.

AM
AvatarImg

Al M.

Financial Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Iotum is a multipurpose software

Reviewed 2 years ago

Very easy to navigate features .

Pros

Easy to use Multi Purpose video conferencing /webinar features

Cons

All features seem to be multi purpose and good

CC
AvatarImg

Cam C.

Telecommunications, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great overall collaboration solution!

Reviewed 2 years ago
Pros

Ease of use, functionality, flexibility of system, and cost effectiveness.

Cons

Overall great solution, looking forward to increased functionality for larger group collaboration.

RS
AvatarImg

Rohit S.

Telecommunications, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Reliable & Robust Video Conference Platform

Reviewed 2 years ago

Our end-user experience is a result of iotum’s reliable product offerings backed by its robust architecture. We were able to integrate it with our solution much faster with iotum’s technical competency. We appreciate their open and clear communication with us and have really benefitted from their quick response and innovative mechanism to derive this solution.

Pros

Reliable, Robust, Scalable, Feature Rich Solution, Whitelable & AutoTranscription to name a few.

Cons

UI of the mobile app needs to be updated.

AN
AvatarImg

Amber N.

Telecommunications, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use and reliable.

Reviewed 2 years ago

The iotum solution has been a great choice for bringing video meeting capabilities to our customers. The team has been delightful to work with. The product is reliable, and the iotum team continues to innovate, adding new features regularly.

Pros

The iotum solution is easier to use than many other solutions on the market, which is essential for our customer base. Video meetings do not require any software download, so asking people to join is as easy as simply sending a link. The iotum solution is also HIPAA compliant.

Cons

The virtual backgrounds could use improvement.

AvatarImg

Verified reviewer

Telecommunications, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

An Easy Make vs Buy Decision

Reviewed 2 years ago

We had previously developed our own home-grown solution and needed to decide whether to continue supporting the in-house system or outsource to an organization like Iotum. Their flexibility made this an easy decision and we have had no reason to reconsider during the past few years.

Pros

The features are very good and comparable to similar offerings. These include security and privacy features that are essential for our customers.

Cons

There have been a few quality issues but these are generally addressed quickly or associated with local network connectivity issues.