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ISL Light vs Getscreen.me Comparison

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Overview

Category Leaders

ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices...

Category Leaders

Cloud-based software for administration, technical support and remote work.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

34.90

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

5

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

708

5

4

3

2

1

537

160

10

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.8

153

5

4

3

2

1

129

21

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Using ISL daily to help my work colleagues is easy and funny. I like making groups of computers and getting all organizated.
Easy and great remote support solution , secure and stable for our remote connection needs.
Having tried many other remote products finding one that has all the features I required and delivering them at such a competitive price was a natural winner for me.

Pros

Getscreen.me is an intuitive and user friendly tool for collaboration with great and amazing technical support. Ut enables me and my coworkers to easily interact regardless of where you are.
It enables me and my colleagues to easily engage regardless of where you are. It is super easy and simple to learn and understand and the customer service is top notch.
I had a very great and remarkable experience with Getscreen.me and i recommend it to all prospective customers looking for an excellent and exceptional tool for screen sharing and remote work.

Cons

The client interface on the website is increasingly ambiguous - we find often clients download the wrong code - the client side.
Switching monitors is also a drag as it's also very, very slow to display the content of each individual monitor.
It is a little bit difficult to set up the On Prem version and personalize it.

Cons

There is completely nothing that i remember which disappointed me while using the application.
Mobile application is hectic to use and keep disconnecting sessions mainly when there’s poor internet connection.
At first start, the resolution was quite bad, but it seemed to adjust after a while.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features69
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Anti Virus
  • Audit Trail
  • Authentication
  • CRM
  • Chat/Messaging
  • Collaboration Tools
  • Compliance Management
  • Customizable Branding
  • Dashboard
  • Desktop Virtualization
  • Desktop/Browser Sharing
  • Diagnostic Tools
  • Diagnostics Tools
  • Email Management
  • Email Reminders
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • IT Asset Management
  • IT Reporting
  • Interaction Tracking
  • License Management
  • Live Chat
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multiple Monitor Access
  • Multiple User Accounts
  • On-Demand Recording
  • Performance Metrics
  • Presentation Streaming
  • Presenter Control Management
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Screen Recording
  • Screen Sharing
  • Secure Login
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Session Transfer
  • Summary Reports
  • Surveys & Feedback
  • Third-Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Support
  • Workflow Management
  • Total features33
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Anti Virus
  • Audit Trail
  • Authentication
  • CRM
  • Chat/Messaging
  • Collaboration Tools
  • Compliance Management
  • Customizable Branding
  • Dashboard
  • Desktop Virtualization
  • Desktop/Browser Sharing
  • Diagnostic Tools
  • Diagnostics Tools
  • Email Management
  • Email Reminders
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • IT Asset Management
  • IT Reporting
  • Interaction Tracking
  • License Management
  • Live Chat
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multiple Monitor Access
  • Multiple User Accounts
  • On-Demand Recording
  • Performance Metrics
  • Presentation Streaming
  • Presenter Control Management
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Screen Recording
  • Screen Sharing
  • Secure Login
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Session Transfer
  • Summary Reports
  • Surveys & Feedback
  • Third-Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Support
  • Workflow Management

Integrations

  • Total integrations5
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Intercom
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twilio
  • Twitter/X
  • WhatsApp
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations4
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Intercom
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twilio
  • Twitter/X
  • WhatsApp
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM