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ISL Light Remote Desktop vs Axence nVision Comparison

Overview

ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices...

Axence nVision is an IT & security management tool, which enables businesses to analyze traffic across network devices, manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$20/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

198

56

3

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.5

(15)

5

4

3

2

1

9

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

For a support utility, the most important features are ease of use for the customers we're supporting, and reliability. This excels in both counts.
Very powerful and fast for how lightweight it is too. The integrations with Pronto are excellent too.
We like the ease of use for both the clients and ourselves, we also like the easy file transfer feature and the ability to give easy Ad Hoc support.

Pros

Not enoughreviews yet

Cons

Copy/paste not working very well when multiple sessions are made from the same device.
Since I am not daily users I have trouble setting up remote control or presentation.
It is really confusing whenever session drops, sometimes it reconnects and writes some data into chat window.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features43
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Asset Lifecycle Management
  • Audit Trail
  • Auditing
  • Authentication
  • CRM Integration
  • Capacity Management
  • Chat
  • Collaboration Tools
  • Commenting
  • Compliance Management
  • Configurable Workflow
  • Contact History
  • Corrective Actions
  • Custom Fields
  • Customizable Branding
  • Desktop Notifications
  • Desktop Virtualization
  • Email Alerts
  • Email Invitations & Reminders
  • Email Tracking
  • Employee Time Tracking
  • Event Logs
  • Event Tracking
  • Fault Management
  • File Management
  • File Transfer
  • Help Desk Integration
  • Help Desk Management
  • IT Asset Tracking
  • Instant Messaging
  • Inventory Management
  • Issue Tracking
  • Knowledge Base Management
  • Mobile Integration
  • Monitoring
  • Offline Access
  • On-Demand Recording
  • Performance Management
  • Performance Reports
  • Permission Management
  • Policy Management
  • Presentation Streaming
  • Production Tracking
  • Progress Tracking
  • Real Time Monitoring
  • Real Time Notifications
  • Remote Access
  • Remote Control
  • Remote File Access
  • Remote Monitoring
  • Remote Update / Installation
  • Reporting & Statistics
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Serial Number Tracking
  • Server Monitoring
  • Status Reporting
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integration
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Usage Tracking
  • User Management
  • User Stories
  • Video Call Recording
  • Video Support
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Workflow Management
  • Total features42
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Asset Lifecycle Management
  • Audit Trail
  • Auditing
  • Authentication
  • CRM Integration
  • Capacity Management
  • Chat
  • Collaboration Tools
  • Commenting
  • Compliance Management
  • Configurable Workflow
  • Contact History
  • Corrective Actions
  • Custom Fields
  • Customizable Branding
  • Desktop Notifications
  • Desktop Virtualization
  • Email Alerts
  • Email Invitations & Reminders
  • Email Tracking
  • Employee Time Tracking
  • Event Logs
  • Event Tracking
  • Fault Management
  • File Management
  • File Transfer
  • Help Desk Integration
  • Help Desk Management
  • IT Asset Tracking
  • Instant Messaging
  • Inventory Management
  • Issue Tracking
  • Knowledge Base Management
  • Mobile Integration
  • Monitoring
  • Offline Access
  • On-Demand Recording
  • Performance Management
  • Performance Reports
  • Permission Management
  • Policy Management
  • Presentation Streaming
  • Production Tracking
  • Progress Tracking
  • Real Time Monitoring
  • Real Time Notifications
  • Remote Access
  • Remote Control
  • Remote File Access
  • Remote Monitoring
  • Remote Update / Installation
  • Reporting & Statistics
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Serial Number Tracking
  • Server Monitoring
  • Status Reporting
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integration
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Usage Tracking
  • User Management
  • User Stories
  • Video Call Recording
  • Video Support
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Workflow Management

Integrations

  • Total integrations3
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ISL Light Remote Desktop vs. Axence nVision

See how ISL Light Remote Desktop and Axence nVision stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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