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ISL Light vs RemotePC Comparison

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Overview

Category Leaders

ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices...

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

22.12

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

215

59

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.2

5

4

3

2

1

31

9

5

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

Having tried many other remote products finding one that has all the features I required and delivering them at such a competitive price was a natural winner for me.

SS

Stuart S.

Using ISL daily to help my work colleagues is easy and funny. I like making groups of computers and getting all organizated.

Ad

Alejandro d.

Easy and great remote support solution , secure and stable for our remote connection needs.

VL

Vincent L.

Pros

My first connect was eventually successful with the help of help desk chat.

JB

Joseph B.

It is a cost effective way to be able to access the office from anywhere. Also great to use to help client's with tech issues and data entry directly to their machine.

AR

Anonymous Reviewer

The installation was very quick, and super straight-forward. It's very easy to set up an always-on connection with the guided installer.

AR

Anonymous Reviewer

Cons

The client interface on the website is increasingly ambiguous - we find often clients download the wrong code - the client side.

MR

Mark RJ S.

It is a little bit difficult to set up the On Prem version and personalize it.

EJ

Elwin J.

Switching monitors is also a drag as it's also very, very slow to display the content of each individual monitor.

JH

Joshua H.

Cons

Stay away from this company!!!! Cheap services and the worst customer service I have seen. They just canceled my account and deactivated 40 computers without even telling me.

ML

Maor L.

If there was a drawback, I would say the speed, but this is the problem with all remote desktop softwares.

KK

Kevin K.

I didn't appreciate them and switched to Teamviewer and it was the worst experience EVER. There's no way the Teamviewer reviews are real.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features67
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Annotations
  • Audit Trail
  • Authentication
  • CRM
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Customizable Branding
  • Dashboard
  • Desktop / Browser Sharing
  • Desktop Virtualization
  • Diagnostic Tools
  • Diagnostics Tools
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • Help Desk Management
  • IT Asset Management
  • Interaction Tracking
  • Knowledge Base Management
  • License Management
  • Live Chat
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multiple Monitor Access
  • On-Demand Recording
  • Performance Metrics
  • Presentation Streaming
  • Presenter Control Management
  • Print Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Recording
  • Screen Sharing
  • Secure Login
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Third Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Support
  • Whiteboard
  • Workflow Management
  • Total features33
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Annotations
  • Audit Trail
  • Authentication
  • CRM
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Customizable Branding
  • Dashboard
  • Desktop / Browser Sharing
  • Desktop Virtualization
  • Diagnostic Tools
  • Diagnostics Tools
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • Help Desk Management
  • IT Asset Management
  • Interaction Tracking
  • Knowledge Base Management
  • License Management
  • Live Chat
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multiple Monitor Access
  • On-Demand Recording
  • Performance Metrics
  • Presentation Streaming
  • Presenter Control Management
  • Print Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Recording
  • Screen Sharing
  • Secure Login
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Third Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Support
  • Whiteboard
  • Workflow Management

Integrations

  • Total integrations3
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM