ISL Light Reviews - Page 20

I like the most how easy it is to use the software

I like the least about this software the high price.

Ability to log in to any workstation, ease of setting it up and of use.

I did not find any features that I did not like.

Simplicity, secured, easy to use, just thumbs up!

We don't have any problems with ISL Light.

Ease of use, connection speed, user interface.

Perhaps a bit too expensive for two or more seats.

Lo mejor que tiene este software es la facilidad de instalación de clientes desatendidos, facil agrupación y organización de lo clientes.

algunas veces se queda un poco loco con el teclado, pero es solo 1 vez de 1000

Fast and easy to use, works on every platforms

Dont show how many licences used at the moment

Wir verwenden ISL in unserer Firma schon seit mehreren Jahren und sind sehr zufrieden damit. Die Anwendung ist auch für unsere Kunden sehr leicht zu bedienen und unterstützt uns daher bei unserer täglichen Arbeit sehr.

Die Integration auf Mobilen Geräten ist leider nicht immer so einfach.

The remote software works well and is great value. The people are really helpful and always available

Nothing that cone to mind. seems to be the best solution for us

Friendly and simple in use for user of ISL

Sometimes enduser are not used to start up ISL

Deployment and accessibility for remote users/ customers

Sometimes clipboard-sharing function doesn't work

Ease of use, web site implementation, phone app

For my use thr program does not have anything that i dont like

ISL Light remote many os type and from many os and CellPhone

If the user is in remote session on is machine we can't remote in the remote session...

Hi Eric. Regarding your issue with the remote session, we would need some more information from you. Could you join us in the live chat on our website or write to us at support@islonline.com? These instructions might help you as well: https://help.islonline.com/56318/264534

I have been a long time user of ISL, both in my current role and my previous role as a director of an IT support company. I find ISL to be one of the easiest to use remote support systems, and without this system I would not be able to service my clients efficiently.

Nothing, for my requirements ISL is the perfect remote support software.

Lekker op afstand inloggen, zowel intern als van huis uit. Geen gedoe meer.

Bij meerdere schermen werkt het wel goed, maar moet je even snappen hoe het werkt. Voor mij was het onlogische bediening. Wat ook iets beter kan is dat we sneller op een bepaalde PC kunnen inloggen

Stable connection, covering all the needs for a remote user support I have met so far. Undemanding bandwidth.

Occasional trouble with admin rights on domain-based user login PCs

Installed on-premise Windows version of it. Easy to install, configure and integrate. Integrated with MS Active Directory and BMC Remedy Help Desk solution. It has been almost a year so far and no issue faced, yet. A stable and trustworthy tool.

I don't think I have something to complain about it.

It is better value than the competition

There are no cons to this product it’s great

If we did not have ISL when we closed down for covid we could not operate remotely. This software saved our tails! It was so user friendly that even my least tech savy staff had the ability to operate it without any issues. I love most that there is no connection issues and its like you were there using the computers. Thank you ISL!

We had a hiccup with the amount of uses for the software but the support team helped us out and were got back up and running.

Performances, facile à utiliser, multi écran, multi pc en prise en main à distance. Multi supports également.

je n'en vois pas vraiment si ce n'est parfois les copier/coller "aléatoires" mais ce sont des broutilles.

It is easy to use. Very feature rich for both users and/or support team. Besides remote desktop access, it offer also web conferences, presentations. By installing on site proxy, you control all connections.

In presentations, there could be more supported file types to import.

Très bon logiciel de PMAD, facile d'utilisation, qui peut être configuré selon nos besoins spécifiques. La prise en main via envoi de mail ou avec le logiciel sur le poste est facile, et permets même de le faire sur des appareils mobiles.

Le mot de passe non reconnu dès le premier coup

Prijspolicy zit zeer goed Gemakkelijk te hanteren, ook door eindgebruiker Werkt snel

Het grafische gedeelte zou een update mogen krijgen al is dit een detail en niet noodzakelijk.

Easy and Value for Money, disponibilities

Sometime it requies to relogin. It would be nice to have a report of status of devices (online, offline, IP addresses..à