Explore a recommended list of isoTracker Complaints Management alternatives for your business in 2018. Compare alternatives to isoTracker Complaints Management side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Document management software for larger organizations
FileHold Document and Records management software is for larger organizations seeking a secure and robust solution. FileHold is Microsoft centric and has a 2 hour install guarantee - your users already know how to use it.
FileHold software makes organization compliant reduces costs, while increasing collaboration & workflow efficiency across th… Read more about FileHold DMSe entire organization. FileHold Courier allows anyone with an email address to securely participate in document workflow & approval
LogicalDOC is a document management platform which stores all company documents in a centralized repository and enables teams to create, collaborate on, and manage any number of documents. Read more about LogicalDOC
Customer comms, marketing and debt management for lenders
Katabat is an integrated SaaS-based CRM, customer service, customer marketing communication, and collections and debt management platform for retail banks, alternative lenders and utility companies, promising the enablement of digital transformation with full visibility across the consumer lifecycle… Read more about Katabat
Solutions for improving CX operational performance
For over 25 years Intouch Insight has helped customer-centric organizations improve their customer experience, strengthen brand reputation and improve business performance with their suite of customer experience management products and services. Read more about Intouch Insight
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
TeamSupport is a help desk software built for business to business customer support. Stop losing visibility of your customers and not being able to associate tickets to a company? Our easy to use customer database with parent-child relationships, customizable SLAs, and Customer Health Index help you manage tickets at multiple levels to decrease supp… Read more about TeamSupport.comort costs while improving the customer experience.
Sick of back and forth emails trying to figure out the actual issue? Our built-in screen recording and video live chat make communicating with customers easier so you can resolve issues faster.
Looking for something better? Try our B2B focused collaboration tools, advanced reporting, products & inventory, customer self-service, native integrations, and more.
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform.Read more about Qualtrics
A complete IT service management (ITSM) tool for business
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools. Read more about Freshservice ServiceDesk
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
RizePoint’s quality management software helps you proactively manage your quality and supplier programs. We’ve been working with companies across the globe for over 20 years to help them collect and analyze data to create meaningful reports, spots trends, and improve processes with the ultimate goal… Read more about RizePoint
Medfiles.OHS is a modular cloud-based occupational health & safety management software for businesses of all sizes, with comprehensive data management. The system can automatically identify which incidents are OSHA recordable, track internal & external training, manage Workers’ Comp cases, and more.Read more about Medfiles.OHS
Formotus is a mobile form app & form builder for creating rich mobile form apps for requirements such as quality assurance, inspections, audits, compliance & safety. The cloud-based system offers tools for building, managing, & deploying forms & connects with third party apps for data integration.Read more about Formotus
Workflow, data capture, and compliance digitization
Capptions is an all-in-one platform for capturing data, creating dynamic digitized workflows, building forms, managing apps, & more. The Capptions platform is designed to aid businesses in transitioning to fully digitized processes and workflows & digital forms provide a means to gather data online.Read more about Capptions
Operations platform for small-medium & franchise businesses
Jolt is an operations platform for any business, encompassing employee management and food safety compliance. The software helps businesses to decrease labor costs and improve staff accountability, productivity and efficiency. Read more about Jolt
ProntoForms is a mobile inspection solution used by more than 3,500 businesses to collect and analyze inspection data with phones and tablets. Users can easily capture data and submit complete and accurate forms from anywhere in real time, even offline.Read more about ProntoForms Our customers leverage the solution to improve compliance, service quality, and productivity. ProntoForms is available directly from ProntoForms or via major carriers. When sold through AT&T, the solution is called AT&T Mobile Forms.
Asset Panda's cloud-based asset tracking & management platform supports work order management, purchase order management, compliance management, check in & check out, depreciation, service management, enterprise service desk solutions, & more, plus iOS & Android mobile apps… Read more about Asset Panda
Intellect is an award winning provider of Cloud BPM and Enterprise QMS Software focused on delivering the fastest ROI in the industry and business agility through its highly configurable compliance platform. Read more about Intellect
HyperOffice Online Collaboration Software offers growing businesses a single online stop of all the essential tools that teams need for successful collaboration, communication and information management from any browser on any desktop, laptop or mobile device.Read more about HyperOffice
These applications include business class Email with spam and anti-virus protection, Document Management, Shared Workspaces, Project Management, Shared Calendars, Contact Management, wikis, forums, Outlook integration, push email to a wide range of mobile devices and platforms (Android, BlackBerry, iPhone, Symbian/Nokia, Windows Mobile), do it yourself workflows and web forms, and more, integrated in a single, easy, anywhere accessible solution.
M-Files DMS is document management software that integrates with Windows Explorer and all Windows applications both in cloud or on-premise. M-Files DMS can be used to search, store, share, and manage all file types including Word documents, Excel spreadsheets, PowerPoint Presentations, CAD and PDF files, as well as email.Read more about M-Files
M-Files meets a range of regulatory compliance standards covering numerous industries, including manufacturing, pharmaceutical, medical, life sciences, biotech companies, accounting and financial services, as well as other professional services such as legal, architecture, and engineering.
SAFE is a complete Document Management and Workflow software product. Most businesses find a way to work with their documents scattered across filing cabinets, shared drives and personal hard drives. At some point this ineffective strategy becomes too costly – due to compliance, physical space, labor or some combination of the three.Read more about SAFE
Provides an enterprise platform enabling efficient detection, investigation, and reporting of suspected money laundering and terrorist financing activity. Oracle Financial Services Anti Money Laundering, the award-winning “gold standard” in AML solutions, provides automated, comprehensive, and consistent surveillance of all accounts, customers, cor… Read more about Oracle Financial Services Anti-Money Launderingrespondents, and third parties in transactions across all business lines.
The solution allows organizations such as banks, brokerage firms, and insurance companies to monitor customer transactions daily, using customer historical information and account profiles to provide a holistic view of all transactions and activities.
It also allows organizations to comply with national and international regulatory mandates using an enhanced level of internal controls and governance.
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal.Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business.
- Supports email, voice, chat, social media and mobile channels
- Works on your iOS, Android and Windows mobile devices
- Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM
- Social media integration with Facebook
- Over 35 languages supported
- Pricing starts at $29/mo/agent
- 30-day Free Trial
Multi-channel Customer support & Help Desk software-FREE PLAN
Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social… Read more about NABD Systemmedia, chat, mobile apps). NABD is the only solution with a FULL functional FREE plan suited for most businesses.
Auditus is a professional auditing software which enables small & large enterprises to build checklists, perform audits, & analyze reports with audit templates, automated notifications, real-time analytics, and more. Native iOS & Android apps allow users to perform audits from their mobile device.Read more about Auditus
Donesafe, The People's Safety Software, is a simple modular based WHS compliance software designed to work on any device, with automated workflows, real-time reporting, and much more. Clients can choose from as little as one module, right up to an entire suite of over 30 modules.Read more about Donesafe
Detailed Auditing, Alerting, Reporting and Management for Office 365 & Azure AD
Knowledge Vault is a cloud-based auditing, alerting, reporting and management platform for organizations that are looking for an easy and affordable way to optimize and secure their Office 365 & Azure AD application suite and popular cloud-based storage systems.Read more about Knowledge Vault
WhiteSource is a SaaS solution that integrates with your build process and automatically identifies all open source components in your product. It does this day in and day out, every time you run your build, and continuously provides you updated and accurate reports.Read more about WhiteSource Software
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At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
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