isoTracker Complaints Management Features

isoTracker Complaints Management

Record, track & route customer complaints

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isoTracker Complaints Management Feature Summary

  • Notifications
  • Quality assurance management
  • Corrective actions (CAPA)
  • Online customer complaint recording and tracking
  • Quick search
  • Document control
  • Complaint's history
  • Workflow
  • Attach internal documents
  • Pre-loaded lists
  • Status progress tracking
  • Root cause analysis recording
  • Investigation results recording
  • Assign corrective & preventive actions
  • Escalation
  • Due date tracking
  • Email templates
  • Reports
  • Assignment management
  • Reminders
  • Request feedback
  • Messaging system
  • Built-in task notifications
  • Routing

Competitor Feature Comparison

Alerts / Escalation
Assignment Management
Automatic Notifications
Case Management
Contact History
Corrective Actions
Customer History
Customizable Reporting
Deadline Management
Document Management
Email Templates
Feedback Collection
History Tracking
Progress Tracking
Quality Assurance
Quality Control
Receiving
Reminders
Request Routing
Role-Based Permissions
SSL Security
Search Functionality
Surveys & Feedback
Task Management
Workflow Management
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Alerts / Escalation
Assignment Management
Automatic Notifications
Case Management
Contact History
Corrective Actions
Customer History
Customizable Reporting
Deadline Management
Document Management
Email Templates
Feedback Collection
History Tracking
Progress Tracking
Quality Assurance
Quality Control
Receiving
Reminders
Request Routing
Role-Based Permissions
SSL Security
Search Functionality
Surveys & Feedback
Task Management
Workflow Management
Visit WebsiteCompare App
Alerts / Escalation
Assignment Management
Automatic Notifications
Case Management
Contact History
Corrective Actions
Customer History
Customizable Reporting
Deadline Management
Document Management
Email Templates
Feedback Collection
History Tracking
Progress Tracking
Quality Assurance
Quality Control
Receiving
Reminders
Request Routing
Role-Based Permissions
SSL Security
Search Functionality
Surveys & Feedback
Task Management
Workflow Management
Visit WebsiteCompare App