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IT Help Desk

IT help desk and ticket management software

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IT Help Desk Alternatives

How do IT Help Desk alternatives compare?

SolarWinds Service Desk and Zendesk stand out as its top competitors based on similarity, popularity and user reviews. When comparing IT Help Desk to its top 100 alternatives, Freshdesk has the highest rating, with Zendesk as the runner-up, and IT Help Desk ranking 91st place. Zendesk has the most reviews with a total of 2,671, while IT Help Desk has 0. Users say Freshdesk tops the list for value for money followed by Zoho Desk, while IT Help Desk comes in 90th. Users also say Freshdesk and Zendesk are the easiest to use, while IT Help Desk takes 91st place.

What are the top 5 alternatives to IT Help Desk?


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Top 100 Alternatives & Competitors to IT Help Desk

SolarWinds Service Desk

4.6
(520)

IT Service Desk & Asset Management Software

Features

Total

2

93

2

features in common

2

features in common

SolarWinds Service Desk's unique features

  • Project Management

  • Maintenance Management

  • Device Auto Discovery

  • Widgets

IT Help Desk's unique features

  • No unique features

Starting from

$19/month

Value for money

4.5

What users say about SolarWinds Service Desk's value for money

The dashboard and reporting are very helpful. They give us a good picture of how we're doing and where we can improve.

JI

Jason I.

Ticketing system, knowledge base and inventory management are all awesome and constantly improving. And the metrics are great to help justify budgets to upper management, and show trends.

PS

Paul S.

Zendesk

4.4
(2.6K)

Service-first CRM company that builds support & sales tools

Features

Total

1

177

2

features in common

1

features in common

Zendesk's unique features

  • API

  • Voice Customization

  • Assignment Management

  • Document Storage

IT Help Desk's unique feature

  • Monitoring

Starting from

$19/month

Value for money

4.1

What users say about Zendesk's value for money

Overall experience has been good. Very happy for the product and how it helps us stay organized with the tickets we have coming in.

NT

Nick T.

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

Freshdesk

4.5
(2.3K)

Online helpdesk system and customer service software

Features

Total

2

119

2

features in common

2

features in common

Freshdesk's unique features

  • Gamification

  • Content Creation

  • Work Order Management

  • Multi-Channel Communication

IT Help Desk's unique features

  • No unique features

Starting from

$18/month

Value for money

4.4

What users say about Freshdesk's value for money

I love support team, they're always there 24-7 replying to my queries and keen on giving alternative solutions. I love the idea of customizing the ticket and adding templates.

RA

Rana A.

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.

AR

Anonymous Reviewer

HappyFox Help Desk

4.6
(83)

Helpdesk, customer support software

Features

Total

0

75

2

features in common

0

features in common

HappyFox Help Desk's unique features

  • Customer Service Analytics

  • Customer History

  • API

  • Widgets

IT Help Desk's unique features

  • Monitoring

  • Prioritization

Starting from

$29/month

Value for money

4.5

What users say about HappyFox Help Desk's value for money

The ability to extract constituent data is very helpful. It helps us strategize on how to improve our constituent relations.

SA

Sharon A.

It's easy to use across teams, easy to view data and easy to customize for our needs. There is also a wonderful help team that was instrumental in getting us set up and functioning as we needed.

KR

Kelsey R.

Vision Helpdesk

4.6
(28)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Features

Total

2

123

2

features in common

2

features in common

Vision Helpdesk's unique features

  • Workflow Management

  • Canned Responses

  • Customizable Branding

  • Real Time Reporting

IT Help Desk's unique features

  • No unique features

Starting from

$8/month

Value for money

4.4

What users say about Vision Helpdesk's value for money

What I like about Vision Helpdesk is that it is organized and easy to manage. It is also very user-friendly and we had really good responses from our clients.

HP

Hafifah P.

SLA supported, good reporting, unlimited agents, customization help, very nice support, constant update with stable release, cost effective, mobile application, etc.

Gitesh T.

SysAid

4.5
(339)

Automate IT tasks and workflows with SysAid's ITSM solution

Features

Total

1

90

2

features in common

1

features in common

SysAid's unique features

  • License Management

  • Timer

  • Task Management

  • IT Asset Tracking

IT Help Desk's unique feature

  • Monitoring

Value for money

4.5

What users say about SysAid's value for money

We've been provided prompt, friendly, and accurate help from both the sales and tech support teams at SysAid over the years. They are always eager to help in any way possible.

BS

Bob S.

Their professional support has always been receptive and their ability to present solution for complex business processes has always been impressive.

CN

Coy N.

LogMeIn Rescue

4.6
(132)

Remote support for helpdesks, call centers and organizations

Features

Total

0

62

2

features in common

0

features in common

LogMeIn Rescue's unique features

  • Change Management

  • Mobile Screen Sharing

  • Video Conferencing

  • Remote Support

IT Help Desk's unique features

  • Monitoring

  • Prioritization

Starting from

$149/month

Value for money

4.2

What users say about LogMeIn Rescue's value for money

It is really an amazing experience, it made our life very easy and customers really loved the option to have icon on their desktops that they just double click on it to ask for support.

AR

Anonymous Reviewer

There are a lot of options for delivering the connection info. There is good reporting, and the ability to capture screens, as long as we are working from the office, and strong APIs.

JP

Jed P.

Kaseya VSA

4.0
(185)

IT Systems Management Software for Internal IT and MSPs

Features

Total

1

114

2

features in common

1

features in common

Kaseya VSA's unique features

  • Email Monitoring

  • IP Address Monitoring

  • Anti Virus

  • Network Wide Management

IT Help Desk's unique feature

  • Prioritization

Value for money

3.7

What users say about Kaseya VSA's value for money

Kaseya support is terrible, I mean really terrible. I think they only have one level 2 technician because the same guy gets back to me when the first guys can't fix it.

AD

Andy D.

The account reps I have had for the past several years have been amazing. You need to get to know as many people as you can at Kaseya and learn to work as a team with them and you will be very happy.

GB

Gene B.

Freshservice

4.5
(423)

A complete IT service management (ITSM) tool for business

Features

Total

2

148

2

features in common

2

features in common

Freshservice's unique features

  • Forms Management

  • @mentions

  • Change Tracking

  • Email Templates

IT Help Desk's unique features

  • No unique features

Starting from

$19/month

Value for money

4.5

What users say about Freshservice's value for money

I placed 2 trouble tickets and I had my account suspended because I apparently was harassing them.

JP

Jacob P.

The pricing for this product is very competitive which is great for the IT budget and value for dollar represent a good deal. I find the Support team is very helpful and responsive.

JM

Joe M.

HarmonyPSA

4.5
(22)

The next generation of professional services automation.

Features

Total

1

306

2

features in common

1

features in common

HarmonyPSA's unique features

  • Buy Side (Suppliers)

  • Data Extraction

  • Call Center Management

  • Knowledge Management

IT Help Desk's unique feature

  • Monitoring

Starting from

$65/month

Value for money

4.4

What users say about HarmonyPSA's value for money

Customer Service is exactly what you need - fast, informative, helpful and friendly. Fantastic supporting documentation for implementation and continuing use.

Sophie L.

I must have spent countless days looking for the "right" PSA tool and I just kept coming back to Harmony, I love it. Happy to share my experience with anybody thinking about a new PSA.

AF

Alex F.

Salesforce Service Cloud

4.4
(523)

Customer Service & Field Service Management Solutions

Features

Total

2

177

2

features in common

2

features in common

Salesforce Service Cloud's unique features

  • Reporting/Analytics

  • Automatic Call Distribution

  • GPS

  • Inspection Management

IT Help Desk's unique features

  • No unique features

Value for money

4.1

What users say about Salesforce Service Cloud's value for money

Great and positive experience with this product. A big investment but will give you tools to make you successful.

MF

Mike F.

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.

Claire B.

Cayzu

5.0
(31)

Cloud Based Ticket Management & Help Desk Software

Features

Total

0

68

2

features in common

0

features in common

Cayzu's unique features

  • Service Level Agreement (SLA) Management

  • Multi-Language

  • Reporting/Analytics

  • Issue Scheduling

IT Help Desk's unique features

  • Monitoring

  • Prioritization

Starting from

$4/month

Value for money

4.9

What users say about Cayzu's value for money

Cayzu really set the bar high. This was a great choice and I would recommend them to anybody looking to provide great customer service at an affordable price.

JP

John P.

The wealth of knowledge within the Cayzu Customer Service Knowledge base is very useful and frequently updated. This helps us and them reduce calls and increase customer satisfaction.

MS

Marc S.

JIRA Service Management

4.4
(274)

The only ITSM solution built on the Jira platform

Features

Total

1

95

2

features in common

1

features in common

JIRA Service Management's unique features

  • Knowledge Management

  • Client Portal

  • Inventory Management

  • Widgets

IT Help Desk's unique feature

  • Monitoring

Starting from

$20/month

Value for money

4.2

What users say about JIRA Service Management's value for money

It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.

VB

Vishal B.

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.

MP

Mladen P.

GoToAssist

4.5
(140)

Remote support software

Features

Total

0

47

2

features in common

0

features in common

GoToAssist's unique features

  • IT Asset Management

  • Single Sign On

  • Contact Database

  • Surveys & Feedback

IT Help Desk's unique features

  • Monitoring

  • Prioritization

Starting from

$69

Value for money

4.2

What users say about GoToAssist's value for money

The best features are the ability to obtain diagnostic information on the host machine with the click of a button and the ability to have other support team members join a session.

AR

Anonymous Reviewer

I used this software for years and have seen it through many different variations but it definitely remains my favourite. Its ease of use and complex features are made functional and fun to use.

Tracey M.

ConnectWise Manage

4.1
(191)

A PSA Tool Designed To Run Your As-a-Service Business

Features

Total

2

138

2

features in common

2

features in common

ConnectWise Manage's unique features

  • Drag & Drop

  • Sales Tax Management

  • Service Level Agreement (SLA) Management

  • Profitability Analysis

IT Help Desk's unique features

  • No unique features

Value for money

3.9

What users say about ConnectWise Manage's value for money

Great organization of information including client information, tickets, and if needed documentation. Highly recommend as it's a great solution for an MSP of any size.

Derek S.

The best feature of Connectwise Manage is that it offers very good integration with other Connectwise and third-party systems for ticketing, finance, configuration management, etc.

BB

Brandon B.

Features

Total

2

73

2

features in common

2

features in common

InvGate Service Desk's unique features

  • Network Monitoring

  • Self Service Portal

  • Role-Based Permissions

  • Customizable Templates

IT Help Desk's unique features

  • No unique features

Value for money

4.5

What users say about InvGate Service Desk's value for money

Invgate Service Desk manages complex processes in a very easy and nice to use way. The integration with Invgate Asset Management tool is amazing.

FA

Fernanda A.

Easy to setup and easy to understand on daily usage, the relations between grouping, help desk and catalog is superb.

WH

Windy H.

Canfigure

4.8
(12)

Modular ITSM and ITAM solution based on ITIL principles

Features

Total

1

123

2

features in common

1

features in common

Canfigure's unique features

  • Issue Management

  • Barcode Recognition

  • Work Order Management

  • Relationship Mapping

IT Help Desk's unique feature

  • Monitoring

Value for money

4.6

What users say about Canfigure's value for money

With the SLA integration, we are now providing a better service to our internal customers and have really good data to make good business decisions.

Paul N.

Additionally, we use the APIs to help integrate functions of the application to our other systems. Finally, the support of the SupaTools team has been outstanding.

WM

Will M.

VIZOR IT Asset Management

4.0
(1)

ITIL Certified IT Service and Asset Management Solution

Features

Total

2

142

2

features in common

2

features in common

VIZOR IT Asset Management's unique features

  • SSL Security

  • Procurement Management

  • Document Storage

  • Audit Trail

IT Help Desk's unique features

  • No unique features

SummitAI

4.5
(15)

The future of IT management begins with AI.

Features

Total

2

118

2

features in common

2

features in common

SummitAI's unique features

  • Automated Scheduling

  • Archiving & Retention

  • Call Center Management

  • Macros/Templated Responses

IT Help Desk's unique features

  • No unique features

Atera

4.5
(208)

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

Features

Total

1

133

2

features in common

1

features in common

Atera's unique features

  • Automatic Scans

  • Performance Metrics

  • IT Reporting

  • Internet Usage Monitoring

IT Help Desk's unique feature

  • Prioritization

Starting from

$79/month

Value for money

4.7

What users say about Atera's value for money

The best feature has to be the pricing model. For Business running minimal personnel it is great for being able to start and grow your business.

TM

Ted M.

It's a great and easy tool, just a few more features and will be perfect.

TE

Tamer E.

OpsGenie

4.7
(123)

Modern IT incident management and response solution

Features

Total

2

58

2

features in common

2

features in common

OpsGenie's unique features

  • Email Alerts

  • Collaboration Tools

  • Server Monitoring

  • Dashboard

IT Help Desk's unique features

  • No unique features

Starting from

$9/month

Value for money

4.4

What users say about OpsGenie's value for money

I like the user-friendly interface and how easy it is to integrate with other applications. The search functionality in the Alerts section is super flexible and easy to use.

GV

Gurpreet V.

The economics of the platform fit our needs better than the alternatives. I like the ability to easily spread the responsibility of support across the team.

James S.

Agiloft

4.9
(32)

Agile Contract Management that works the way you do

Features

Total

1

76

2

features in common

1

features in common

Agiloft's unique features

  • Document Storage

  • Approval Process Control

  • Active Directory Integration

  • Compliance Management

IT Help Desk's unique feature

  • Prioritization

Starting from

$65/month

Value for money

4.8

What users say about Agiloft's value for money

Lumina has been using Agiloft (and its predecessor SupportWizard) for 7 years, for issue tracking, and customer support. We have found it outstanding in its flexibility, ease of use, and reliability.

MH

Max H.

Agiloft has always been quick to solve the few (if any) problems that have occurred, and they are happy to help customize the product to better align with my organization's needs.

RM

Ryan M.

HaloPSA

4.8
(17)

HaloPSA brings everything an MSP needs into one location.

Features

Total

2

149

2

features in common

2

features in common

HaloPSA's unique features

  • Archiving & Retention

  • Social Media Integration

  • Communication Management

  • Client Portal

IT Help Desk's unique features

  • No unique features

Starting from

£29/month

Value for money

4.6

What users say about HaloPSA's value for money

This software is very modern and very easy to use. Customisation and branding is easy to do and the help and support from day 1 has been excellent.

AS

Andy S.

From bespoke consultancy, to fabulous guys on support, we have full confidence in the product that allows us to grows into it, as and when required.

Matthew R.

ChangeGear

4.0
(50)

Cloud based solution to track & control IT services

Features

Total

1

78

2

features in common

1

features in common

ChangeGear's unique features

  • Capacity Management

  • Approval Workflow

  • Collaboration Tools

  • Issue Scheduling

IT Help Desk's unique feature

  • Monitoring

Value for money

4.0

What users say about ChangeGear's value for money

With flexibility comes risk and some of my pain areas are the support services (pay for support) has degraded since I first signed on and are difficult to arrange.

BP

Brion P.

The end users love this software. If you have a good programmer on your team, this product will do just about whatever you want.

PC

Paula C.

TeamHeadquarters

4.2
(9)

Unified project management & help desk software

Features

Total

1

65

2

features in common

1

features in common

TeamHeadquarters' unique features

  • Interaction Tracking

  • Projections

  • Problem Management

  • Request Assignment

IT Help Desk's unique feature

  • Monitoring

Intelligent Service Management

4.4
(23)

Service desk & IT service management

Features

Total

0

41

2

features in common

0

features in common

Intelligent Service Management's unique features

  • Alerts/Notifications

  • Single Sign On

  • IT Asset Management

  • Problem Management

IT Help Desk's unique features

  • Monitoring

  • Prioritization

Value for money

4.2

What users say about Intelligent Service Management's value for money

I hope they continue to improve for the market that each time needs quality and confidence.

AF

Ana F.

Lastly, I really like the project workspace. It is very simple to use, looks good and with customisable lanes, I can add certain sections suited to different projects and remove them for others.

JM

Jess M.

everything HelpDesk

4.3
(13)

IT support management system & help desk

Features

Total

2

61

2

features in common

2

features in common

everything HelpDesk's unique features

  • Automated Routing

  • Activity Dashboard

  • Workflow Configuration

  • API

IT Help Desk's unique features

  • No unique features

Starting from

$20/month

Value for money

4.6

What users say about everything HelpDesk's value for money

All that said, If you are looking for a solid, albeit conservative, helpdesk, and asset management solution, then this would be a great choice.

MD

Mark D.

Very helpful at keeping track of tickets and the status on them. Being able to attached a photo or document is helpful as it lets us show what we are trying to explain.

MR

Marissa R.

TOPdesk

4.6
(42)

Help desk & service management

Features

Total

2

103

2

features in common

2

features in common

TOPdesk's unique features

  • Customizable Reports

  • Problem Management

  • Customizable Branding

  • Task Progress Tracking

IT Help Desk's unique features

  • No unique features

Starting from

$66/month

Value for money

4.6

What users say about TOPdesk's value for money

The ability to have a self service portal and knowledge bases are great features we are building on a lot. The imeplementation was very good, straightforward, simple and no post implementation issues.

GC

Graeme C.

This product is constantly under development and it's great that they actively encourage their customers to help in its development.

RB

Rudy B.

Alloy Navigator

4.5
(48)

Award winning IT Asset Mgmt and Service Mgmt platform

Features

Total

1

199

2

features in common

1

features in common

Alloy Navigator's unique features

  • Multi-Language

  • Requisition Management

  • Project Management

  • Service Level Agreement (SLA) Management

IT Help Desk's unique feature

  • Monitoring

Starting from

$19/month

Value for money

4.5

What users say about Alloy Navigator's value for money

The help desk and software licensing components really save a lot of time and are easy to use. I've been able to use the software licensing piece to fulfill a Microsoft audit with ease.

JH

John H.

I have used this product over many years and enjoy the ease of use and implementation. In the rare event of any issues the support team are excellent and solutions are found very quickly.

GH

Graham H.

BOSSDesk

4.6
(96)

BOSS Solutions a FrontRunner in Help Desk Software

Features

Total

2

107

2

features in common

2

features in common

BOSSDesk's unique features

  • Customizable Forms

  • Template Management

  • Performance Metrics

  • Real Time Reporting

IT Help Desk's unique features

  • No unique features

Starting from

$19/month

Value for money

4.7

What users say about BOSSDesk's value for money

Right out of the box this product was better then the helpdesk we were moving from. The staff has been great to work with and very helpful.

Jessie M.

I have had nothing but a good experience with BOSS Solutions. They offer a wealth of information and solutions that meet of needs and they have a very responsive and friendly team to work with.

MO

Maria O.

SapphireIMS

4.4
(45)

Cloud-based and on-premise IT service management suite

Features

Total

0

68

2

features in common

0

features in common

SapphireIMS's unique features

  • Inventory Tracking

  • Activity Dashboard

  • Categorization/Grouping

  • Asset Management

IT Help Desk's unique features

  • Monitoring

  • Prioritization

Starting from

$1,500/year

Value for money

4.4

What users say about SapphireIMS's value for money

To make any Operations successful what is required is good control and if you are big and in multiple locations then a tool like this helps to monitor and control.

PS

Pradeep S.

Default version is incorporated with simple and nice features. Ease of use and adaptability for quick customisation makes this product more wonderful.

SG

Shiju G.

ProProfs Help Desk

4.9
(8)

Help desk and ticketing solution for customer service

Features

Total

0

42

2

features in common

0

features in common

ProProfs Help Desk's unique features

  • Reporting/Analytics

  • Real Time Analytics

  • API

  • Email Invitations & Reminders

IT Help Desk's unique features

  • Monitoring

  • Prioritization

HaloITSM

4.6
(19)

ITSM solution for managing incidents & assets

Features

Total

2

124

2

features in common

2

features in common

HaloITSM's unique features

  • Issue Management

  • Customer Database

  • Social Media Integration

  • Real Time Reporting

IT Help Desk's unique features

  • No unique features

Starting from

£25/month

Value for money

4.6

What users say about HaloITSM's value for money

Excellent Service with an Excellent Product. Their customer service is very good with someone always happy to help as soon as you call in.

Owen W.

Having worked in IT for many years NetHelpdesk is by far the best Service Management tool I have worked with and the support team are always happy to help and quick to respond to any queries.

JK

Jayne K.

Sunrise ITSM

(0)

IT service management system to handle incidents & resources

Features

Total

2

74

2

features in common

2

features in common

Sunrise ITSM's unique features

  • Support Ticket Tracking

  • Remote Access/Control

  • Surveys & Feedback

  • Customizable Templates

IT Help Desk's unique features

  • No unique features

Features

Total

0

40

2

features in common

0

features in common

AI Service Desk's unique features

  • Process/Workflow Automation

  • Asset Tracking

  • Visual Analytics

  • Knowledge Base Management

IT Help Desk's unique features

  • Monitoring

  • Prioritization

SpiceCSM

3.0
(1)

Integration Platform as a Service for contact centers

Features

Total

0

26

2

features in common

0

features in common

SpiceCSM's unique features

  • Calendar Management

  • Business Process Automation

  • Workflow Configuration

  • Reporting/Analytics

IT Help Desk's unique features

  • Monitoring

  • Prioritization

Kayako

4.0
(158)

Unified customer service platform

Features

Total

1

76

2

features in common

1

features in common

Kayako's unique features

  • Real-time Consumer-facing Chat

  • Feedback Management

  • API

  • Knowledge Base Management

IT Help Desk's unique feature

  • Prioritization

Starting from

$15/month

Value for money

3.8

What users say about Kayako's value for money

I really like the clean and simple interface. Its a pleasure to use and looks really nice on a mretina screen.

Samir H.

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

ServiceNow

4.5
(80)

Enterprise IT service cloud solutions

Features

Total

1

98

2

features in common

1

features in common

ServiceNow's unique features

  • Configurable Workflow

  • Meeting Management

  • Status Tracking

  • Trend Analysis

IT Help Desk's unique feature

  • Monitoring

Value for money

4.2

What users say about ServiceNow's value for money

One of the great things it has is the integration with other tools, like slack or even having an API create now cases. The notifications work like a charm.

AR

Anonymous Reviewer

Very nice enviroment, useful tools, good managment, many users in support like this web based tool in many companies I've been worked in.

Miguel S.

House-on-the-Hill

4.0
(1)

The Service Desk Solution on-premise or in the Cloud!

Features

Total

0

16

2

features in common

0

features in common

House-on-the-Hill's unique features

  • Knowledge Base Management

  • IT Asset Management

  • Email Management

  • Self Service Portal

IT Help Desk's unique features

  • Monitoring

  • Prioritization

NeuQs Free Helpdesk

(0)

Web-based help desk and support application

Features

Total

0

10

2

features in common

0

features in common

NeuQs Free Helpdesk's unique features

  • Access Controls/Permissions

  • Service Level Agreement (SLA) Management

  • Knowledge Base Management

  • Email Management

IT Help Desk's unique features

  • Monitoring

  • Prioritization

osTicket

4.3
(45)

Customer support ticket system

Features

Total

0

9

2

features in common

0

features in common

osTicket's unique features

  • Workflow Configuration

  • Self Service Portal

  • Auto-Responders

  • Service Level Agreement (SLA) Management

IT Help Desk's unique features

  • Monitoring

  • Prioritization

Starting from

$9/month

Value for money

4.8

What users say about osTicket's value for money

It has all the best features, is easy to set up, deploy, and maintain and is fully customizable. I needed a help desk platform that could be hosted on-site and osTicket has fit the bill perfectly.

SB

Shawn B.

In terms of simplicity, OSTicket is really user-friendly and easy to use platform that perfectly realises its own purposes of being reliable ticketing system.

Giorgi G.

4me

4.7
(14)

Enterprise service management with SIAM support

Features

Total

1

139

2

features in common

1

features in common

4me's unique features

  • Real-Time Chat

  • Social Media Integration

  • Service Catalog

  • Macros/Templated Responses

IT Help Desk's unique feature

  • Monitoring

Starting from

$5/month

Value for money

5.0

What users say about 4me's value for money

This mission was accomplished and all requirements are fullfilled. Thanks to excellent support and incredible agility of the ITRP institute.

WW

Wouter W.

We are very happy to work with an always improving product and our customers love the way they can now interact with our specialists.

TF

Thomas F.

HelpMaster

5.0
(1)

Helpdesk, service desk and customer support software

Features

Total

0

18

2

features in common

0

features in common

HelpMaster's unique features

  • Knowledge Base Management

  • Email Templates

  • Customizable Branding

  • Alerts / Escalation

IT Help Desk's unique features

  • Monitoring

  • Prioritization

Features

Total

2

98

2

features in common

2

features in common

ManageEngine ServiceDesk Plus' unique features

  • CMDB