App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

iTouchVision Service Desk Logo

iTouchVision Service Desk

Cloud service made clearer

see alternatives

iTouchVision Service Desk Pricing, Features, Reviews and Alternatives

iTouchVision Service Desk product overview

What is iTouchVision Service Desk?

# Information and status#

Key benefits of using iTouchVision Service Desk

The service request module is focused around allowing the back office teams to work on the request and complete the work. A service request can either be a ticket, bug, incident, case or a request for service.

Once a service request is raised it will be available in the agents queue. the agent can open the service request and action the request.

Each request can contain notes as to the progress, and documents that may be generated during the lifecycle of the service request. The service request can be assign to an individual or a group to complete the service request.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base
FAQs/Forum

iTouchVision Service Desk pricing information

Value for money

ic-pricetag

No reviews

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

iTouchVision Service Desk features

Functionality

ic-pricetag

No reviews

Total features

5

2 categories

Most valued features by users

Scheduling
Work Order Management
Dispatch Management
Job Management
Technician Management

Functionality contenders

iTouchVision Service Desk users reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Overall rating contenders

iTouchVision Service Desk FAQs and common questions

Q. What type of pricing plans does iTouchVision Service Desk offer?

iTouchVision Service Desk has the following pricing plans:
Pricing model: Free, Subscription


Q. Who are the typical users of iTouchVision Service Desk?

iTouchVision Service Desk has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does iTouchVision Service Desk support?

iTouchVision Service Desk supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


Q. Does iTouchVision Service Desk offer an API?

No, iTouchVision Service Desk does not have an API available.


Q. What level of support does iTouchVision Service Desk offer?

iTouchVision Service Desk offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum

Common iTouchVision Service Desk comparisons

Related categories