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iTouchVision Service Desk

Cloud service made clearer

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iTouchVision Service Desk Pricing, Features, Reviews and Alternatives

iTouchVision Service Desk product overview

What is iTouchVision Service Desk?

# Information and status#

Key benefits of using iTouchVision Service Desk

The service request module is focused around allowing the back office teams to work on the request and complete the work. A service request can either be a ticket, bug, incident, case or a request for service.

Once a service request is raised it will be available in the agents queue. the agent can open the service request and action the request.

Each request can contain notes as to the progress, and documents that may be generated during the lifecycle of the service request. The service request can be assign to an individual or a group to complete the service request.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base
FAQs/Forum

iTouchVision Service Desk pricing information

Value for money

No reviews

Starting from

No info

Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Zendesk
Value for money
#1
Zoho Assist
Value for money
#2
FixMe.IT
Value for money
#3
iTouchVision Service Desk
Value for money
#4

iTouchVision Service Desk features

Functionality

No reviews

Total Features5 2 categories

Most valued features by users

Scheduling
Work Order Management
Dispatch Management
Job Management
Technician Management

Functionality contenders

Zendesk
Functionality
#1
Zoho Assist
Functionality
#2
FixMe.IT
Functionality
#3
iTouchVision Service Desk
Functionality
#4

iTouchVision Service Desk users reviews

Overall rating

No reviews

Positive reviews

No info
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Overall rating contenders

Zendesk
Overall rating
#1
Zoho Assist
Overall rating
#2
FixMe.IT
Overall rating
#3
iTouchVision Service Desk
Overall rating
#4

iTouchVision Service Desk FAQs and common questions

iTouchVision Service Desk has the following pricing plans:
Pricing model: Free, Subscription


iTouchVision Service Desk has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


iTouchVision Service Desk supports the following languages:
Norwegian (Bokmal), Arabic, Korean, Hungarian, Spanish, Portuguese, Czech, Chinese (Simplified), German, Dutch, Polish, Chinese (Traditional), Irish, Thai, Italian, French, Japanese, Ukrainian, Finnish, Indonesian, English, Russian, Swedish, Danish, Turkish, Hebrew


No, iTouchVision Service Desk does not have an API available.


iTouchVision Service Desk offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum

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