iTouchVision Service Desk Features

iTouchVision Service Desk

Cloud service made clearer

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iTouchVision Service Desk Feature Summary

  • Fully integrated Cloud CRM.
  • Full Roles based access control
  • End-to-end process management.
  • Customer portal access to allow customers to raise SR's
  • CRM can be integrated into your other systems
  • CRM is designed for non-IT People
  • Secure access via 256 Bit SSL encryption.
  • Dashboard reporting to allow a management summarized view
  • A complete workflow solution to map to the organisation
  • 24 hour support.
  • Allow your customers to submit service requests
  • Service request management

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Learn moreCompare App
API
Access Control
Accounting Integration
Action Item Tracking
Activity Tracking
Agile Software Development
Approval Process Control
Asset Management
Audit Trail
Auditing
Collaboration Tools
Collaborative Workspace
Configurable Workflow
Contact Database
Custom Fields
Customer Database
Customizable Reporting
Customizable Templates
Data Import/Export
Deadline Management
Drag & Drop Interface
Email Integration
Help Desk Management
IT Asset Tracking
Inventory Tracking
Procurement Management
Project Management
Project Time Tracking
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Status Reporting
Task Management
Time & Expense Tracking
Workflow Management
Visit WebsiteCompare App
API
Access Control
Accounting Integration
Action Item Tracking
Activity Tracking
Agile Software Development
Approval Process Control
Asset Management
Audit Trail
Auditing
Collaboration Tools
Collaborative Workspace
Configurable Workflow
Contact Database
Custom Fields
Customer Database
Customizable Reporting
Customizable Templates
Data Import/Export
Deadline Management
Drag & Drop Interface
Email Integration
Help Desk Management
IT Asset Tracking
Inventory Tracking
Procurement Management
Project Management
Project Time Tracking
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Status Reporting
Task Management
Time & Expense Tracking
Workflow Management
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