iTouchVision Service Desk Features

iTouchVision Service Desk

Cloud service made clearer

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iTouchVision Service Desk Feature Summary

  • Fully integrated Cloud CRM.
  • Full Roles based access control
  • End-to-end process management.
  • Customer portal access to allow customers to raise SR's
  • CRM can be integrated into your other systems
  • CRM is designed for non-IT People
  • Secure access via 256 Bit SSL encryption.
  • Dashboard reporting to allow a management summarized view
  • A complete workflow solution to map to the organisation
  • 24 hour support.
  • Allow your customers to submit service requests
  • Service request management

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