ItsAlive - 2025 Pricing, Features, Reviews & Alternatives

ItsAlive is a cloud-based platform designed to assist organizations with creating personalized chatbots for Facebook Messenger, facilitating automated communication with customers. The platform comes with a bot builder module, which enables businesses to handle client conversations using automated replies and event-based triggers.

ItsAlive includes handover protocol functionality, which lets professionals add a chatbot into existing customer management tools, letting users switch to human executives during customer interactions. The solution offers numerous features including drag-and-drop capabilities, decision trees, multilingual translation, email notifications, broadcast messages, RSS feeds, and more. Besides, it offers customizable lead generation forms, which allows administrators to capture customer phone numbers, email addresses, images or other contact information and input data into existing CRM systems or share with teams via email.

ItsAlive enables managers to gain insight into chatbot performance, audience engagement, subscribers, trending content, message sources, and client interaction via analytics and KPI metrics. Moreover, it supports integration with various third-party applications such as Facebook Inbox, Salesforce, Sprinklr, HubSpot, Google Sheets, Mailchimp, and Slack.