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ITSM 365 vs FiveStars Comparison

Overview

Out-of-the-box solution covering all your needs. Manage incidents, problems, tasks and changes. Get the approval from your...

Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$24.90/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

858

238

69

18

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Pros

This program is super easy to use. I love being able to keep track of my customers purchases, and reward them for their loyalty.
What I like most about Fivestars is the ease to which I can get loyalty bonuses and connect to different stores that I may not have known about previously.
My overall experience with Fivestars has been amazing. I love that products give me the opportunity to save money at places that I frequent often.

Cons

Cons

Keeping bad reviews and unsatisfied customers from Trip Advisor.
It's hard to remember which places use five stars and in the app it's annoying to have to press the bubble again to get out of the business rather than just pressing out (it won't let you).
Worthless, lying salesperson & worst customer service.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features23
  • API
  • Access Control
  • Alerts / Escalation
  • Asset Lifecycle Management
  • Assignment Management
  • Automatic Lead Distribution
  • Change Management
  • Clock In / Out
  • Custom Fields
  • Customer Segmentation
  • Dashboard Creation
  • Data Filtering
  • Email Alerts
  • Employee Database
  • Employee Portal
  • Incident Management
  • Multi-Channel Management
  • Multiple User Accounts
  • Performance Reports
  • Problem Management
  • Project Time Tracking
  • Request Assignment
  • Task Management
  • Task Planning
  • Total features1
  • API
  • Access Control
  • Alerts / Escalation
  • Asset Lifecycle Management
  • Assignment Management
  • Automatic Lead Distribution
  • Change Management
  • Clock In / Out
  • Custom Fields
  • Customer Segmentation
  • Dashboard Creation
  • Data Filtering
  • Email Alerts
  • Employee Database
  • Employee Portal
  • Incident Management
  • Multi-Channel Management
  • Multiple User Accounts
  • Performance Reports
  • Problem Management
  • Project Time Tracking
  • Request Assignment
  • Task Management
  • Task Planning

Integrations

  • Total integrationsN/A
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations2
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ITSM 365 vs. FiveStars

See how ITSM 365 and FiveStars stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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