Starting from: $49.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)
1st Agent Free, additional full-time agents $49/month, part-time agents are $1/hour.
I run a small online business and my customers are from all over the world. Having used iuvoDesk now for several months I can only recommend it because is a great solution in the cloud. This web-based Help Desk Platform allows me to contact my clients through several different help channels. I mainly use email or live chat. Very positive is that even a live chat can be tracked because when a chat starts, the agent is immediately provided with core information like the location of the client, the requested URL, and the name.