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Kapture

4.2
(35)

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Cloud-based CRM solution for businesses of all sizes

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(2)

Kapture Pricing

Pricing overview

Value for money rating

4.2

/5

35

Price starts from

19

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

What users say

Easy to use and customer service with offordable price.
It is okay okay tool, i will not vouch much for it but cost effeciency wise, it is better.

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Reviewers who mentioned pricing said:

NM
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Naqvi M.

Internet, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

A feature packed tool and cost effective

Reviewed 7 months ago

Work is assigned equally to my associates now. I do not have to toggle between different screens to access my tickets now since Kapture brings everything in one place.

Pros

Ticket assigning is super easy, all my tickets from various platforms are in the same place which I love the most.

Cons

At times, the tool does not feel very user friendly. Could be refined to improve user experience.

VR
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Vikas R.

Food & Beverages, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Easy to use

Reviewed 7 months ago

It's not 100% but 75% Satterfield

Pros

Easy to use and customer service with offordable price

Cons

Clarity in given options to use, on few options still not getting clarity, need to improve and simplify

NS
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Nilesh S.

Apparel & Fashion, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Kapture Help desk tool working

Reviewed 7 months ago

It is okay okay tool, i will not vouch much for it but cost effeciency wise, it is better

Pros

It is easy to use and support will be there as dedicated support is there for your account

Cons

Development part of new feature is very slow. it tooks a lot of time to complete a very basic development

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Shivakumar Y.

Computer Software, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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An Average one

Reviewed a year ago

Able to maintain the customer database & leads pipeline.

Pros

1. Pricing is very competitive. 2. Reporting. 3. Support

Cons

1. UI/UX holds it back. 2. Ease of use. 3. Integrations