App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Value for money rating
4.2
/5
35
Price starts from
19
/user
Per month
What users say
Price starts from
14
/user
Per month
Pricing model
Free trial
Price starts from
15.83
/user
Per month
Pricing model
Free trial
Price starts from
28
Per month
Pricing model
Free trial
Price starts from
19
/user
Per month
Pricing model
Free trial
Price starts from
90
Per month
Pricing model
Free trial
Naqvi M.
Internet, 201-500 employees
Used daily for 6-12 months
Review source
Share this review:
Work is assigned equally to my associates now. I do not have to toggle between different screens to access my tickets now since Kapture brings everything in one place.
Ticket assigning is super easy, all my tickets from various platforms are in the same place which I love the most.
At times, the tool does not feel very user friendly. Could be refined to improve user experience.
Vikas R.
Food & Beverages, 51-200 employees
Used daily for 6-12 months
Review source
Share this review:
It's not 100% but 75% Satterfield
Easy to use and customer service with offordable price
Clarity in given options to use, on few options still not getting clarity, need to improve and simplify
Nilesh S.
Apparel & Fashion, 1,001-5,000 employees
Used daily for 2+ years
Review source
Share this review:
It is okay okay tool, i will not vouch much for it but cost effeciency wise, it is better
It is easy to use and support will be there as dedicated support is there for your account
Development part of new feature is very slow. it tooks a lot of time to complete a very basic development
Shivakumar Y.
Computer Software, 11-50 employees
Used weekly for less than 6 months
Review source
Share this review:
Able to maintain the customer database & leads pipeline.
1. Pricing is very competitive. 2. Reporting. 3. Support
1. UI/UX holds it back. 2. Ease of use. 3. Integrations