KronoDesk Reviews

KronoDesk

Powerful help desk & service management software

3.33/5 (3 reviews)

Zach Snyder

My review of Kronos

Used daily for 1-2 years
Reviewed 2016-12-01
Review Source: Capterra

It is a pretty basic ticketing system, not too difficult to learn, pretty easy to maintain. A few times I did have issues searching for tickets, but other than that, no real complaints. Ease of creating tickets

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KronoDesk

Powerful help desk & service management software

Eric Bailey

Solid helpdesk software

Reviewed 2013-05-15
Review Source: Capterra

Good software, it is still a "young" software and I didn't get a chance to try the compatibility or how it interacts with the other Inflectra software.It provides all the functionality that is needed to urn a helpdesk off of and for the tracking, assigning, and communication of problems for customers. It also provides forums and a knowledge base so customers may browse similar or the same problem and find a solution before the helpdesk is required.

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KronoDesk

Powerful help desk & service management software

Eric Bailey

Solid Helpdesk Software

Reviewed 2013-11-27
Review Source: GetApp

It provides all the functionality that is needed to run a helpdesk off of and for the tracking, assigning, and communication of problems for customers. It also provides forums and a knowledge base so customers may browse similar or the same problem and find a solution before the helpdesk is required. Good software, it is still a "young" software and I didn't get a chance to try the compatibility or how it interacts with the other Inflectra software.

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KronoDesk

Powerful help desk & service management software