Landbot Reviews

How simple is to setup your bot, with nice and cool interactions, with API integrations and in just minutes you can plug the same to a landing page and start getting leads. And now even you can plug the same to your whatsapp biz account.

Setting up a custom CNAME could be simpler.

I love the flexibility in design, integration, and conditional branching available with Landbot. We often work with fairly complex interdependent systems and Landbot has been able to fit right in like a missing puzzle piece.

Cost per seat can grow unreasonably; I would like to see a business account available so that this restriction is removed. As it is we are simply unable to offer this feature with the number clients we have currently using Landbot. It feels a little stifling only being able to offer this as a lead flow system without live takeover due to ballooning costs when managing several clients with large sales teams.

Landbot is easy to use.. until you have some sort of problem. They are open to help while you are interested in buying, but once you buy, forget it..

Customer service is terrible.... Will never buy again

Landbot main strength is that it is very easy to use it and to create your first chatbot in a few minutes. You only to add blocks and to connect them. Although the tool is easy to use, you can customize your chatbot and connect it to a CRM via a webhook.

Hard to find something negative about Landbot. The tool is a bit costly. For advanced features, you will have to pay around US$ 80 per month. Expensive but worth the price...

I strongly believe that the team at landbot.io is doing a great job, the software is easy to use, all our team members are capable of using it, and the best part is they offer all those power-ups and integrations

We used it to create really complicated bots, with a lot of conditional logic and at a certain point, it takes longer for the chat-bot to save. But the user sees no difference, so I guess the software is great also for highly complicated bots

The ease of getting started and the flexibility of maintaining the software.

Transition to code is less ideal. Some more low-code features would've been helpful.

What I like about chatbot is the interface, very easy to use, firendly, it has sense and it is intuitive. Very good for new brands and companies with needs on online customer service. I definitely recommend go to try the free version and not stay in the landbot.io homepage.

The only thing i really don't like is: chatbot is only availabe on english, I can not recommend chatbot to some of my clients because they don not speaks english at all.

If you are a marketer and not a developer, you may find chat bot building difficult. Landbot has a super easy to use UI that makes building chatbots easy and intuitive. They also have lots of templates to help get you started faster. I like the ability to desingn and brand each chat bot individually so I can use chat bots on different websites.

Not specific to this software but chatbots in general, it needs a lot of time and planning to create a chatbot that is customer friendly enough to not annoy your visitors. You need to be able to map out the conversations and responses in advanced to make sure customers do not hit any deadends.

Hey Gary! Many thanks for leaving us a review here. We do try to make it as easy as we can for you all to be able to build up your own chatbots based on your business needs and eventually we'll make it even easier for sure. Glad to hear you enjoy using it for a number of different website. Thanks again for your review! The Landbot Team

I love using Landbot! I used it to create a quirky response instead of the standard 404 error message, so any visitors can chat to the bot to find out where they'd like to go on my website instead. Landbot is easy to use so it's quick to set up. You can create professional looking results without the hassle that some other bot building involves. When you're done you simply embed to your site and don't have to do anything to maintain it.

There isn't anything I dislike about Landbot - it's simple to use, the dashboard is straightforward and you can get great results quickly!

- Building a bot is really easy - A great tool to engage website visitors - Customizable design - Some advanced features

- Limited integration with email service providers - Can be a little expensive depending on your plan

Hi Sunny! Thanks a lot for your review! Glad to see our bots are helping your business better engage with your visitors. Yes, we will get better when it comes to integrations and we'll keep on working hard in order to improve our product to better adapt to customer needs so you can make the most of Landbot :) Thanks again for taking the time to review us here, very much appreciated! The Landbot Team

Permite crear circuitos conversacionales o chatbots fácilmente sin necesidad de conocimientos técnicos ni código, permite además analizar y medir los flujos para ver en qué punto abandona el usuario y optimizarlo. También permite hacer A/B test con varias opciones de preguntas, o cambiarlas de orden.

Algún problema técnico, este año se cayó el servidor de Landbot durante varias horas por lo que los chatbots no estuvieron disponibles durante ese tiempo.La atención al cliente y servicio de soporte, aunque es bueno y relativamente rápido, ya que responden por el chat, es muy difícil hablar telefónicamente con ellos.A veces el soporte responde en inglés, siendo una empresa afincada en Barcelona.

Lo mejor es la facilidad de poner en producción un ChatBot en pocos minutos. Pero además te da la opción de complicarte todo lo que quieras para dar más valor al proceso.

La gestión de agente para contestar los chats necesita una revisión importante.

The one thing that has really impressed me about Landbot is how intuitive its Drag-and-Drop workspace is. No need to have an engineering degree nor to be a programming wizard...you can select the first element of your bot, customize it and then connect it to the second element you'll choose and edit – and so on. Landbot's focus on a visual workspace is very valuable because it allows users to see, at a glance, each step and all the different options you are building for your bot.

Landbot may seem quite easy to use at first but things can get quite tricky if you want to develop an advanced or complex bot. I think that breaking up the bot into sections or parts, and having the ability to select which one to make visible in the workspace would simplify things, in the sense that would make it easier to zoom in to a particular aspect of the bot, and then zoom out to look at the bot in its entirety.

The overall functionality of the bot is great for basic use.

They advertise additional functionality like the ability to add custom tracking code for Facebook and Google Ads. However, these features do not function properly and when you request support, they are absolutely useless. Firstly, I submitted a ticket to support asking for assistance with custom tracking code, they responded immediately saying that they were working on the issue. Two weeks later I...

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Easy to use, user-friendly user interface, with preset template, also can use visualized flow chart structure, step by step to finish settings. With precise statistics on each stage.

conversion rate is low, if system can provide suggestions to us by machine learning (big data analysis) or by human consultant , then this app will be perfect!

Hello there! Thanks for your review! Good to see you find the stats and our user-friendly interface easy to use - in regards to conversion rates and getting more of your chatbot you can always take a look at our Knowledge Base here (https://landbot.helpdocs.io/) where we try to share as much as we can in order to make it easier for everyone to make the most of their bots. We'd suggest for...

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Landbot is écht een fantastische tool. We waren op zoek naar een tool waarmee we in een korte tijd een test konden doen met een chatbot. Zonder enige training wisten we in Landbot binnen een korte tijd een goede chatbot te bouwen die inmiddels meer dan 1.000 keer per maand wordt gebruikt en goed wordt beoordeeld. Ik ben enorm onder de indruk hoe Landbot een geweldige tool aanbiedt voor een hele lage prijs. Wil je een chatbot bouwen zonder al te veel capaciteit en geld? Gebruik dan Landbot!

Het nadeel van Landbot is dat het echt gebouwd is voor kleinschalige chatbots. Als het groot wordt, zijn de flows steeds minder goed te overzien in Landbot. Daarnaast kunnen ze grote corporates, zoals Allianz, nog niet goed ondersteunen met het mogelijk maken van flows waarin je ook klantdata opslaat. Ze komen nog niet door onze securitychecks, helaas.

Beside the fact I have been using few similar softwares and Landbot is my favorite for almost 3 years, I want specifically mention the support team. When I have a question, big or small, I know Landbot's team is there to answer me quickly and with the most professional way. Also, I am amazed how many new great features they keep develope every single month. Highly recommended

A cheaper and easier set for WhatsApp bot

Usability, large variety of conversational designs, customizable bot frontend, zapier integration, dialogflow integration, REST APIs, very good documentation, and great community.

Ability to import/export your bot design using a structured/transferable format - e.g., a .json file (they are probably already working on it)

everything, I did a lot of research and overall this software is the most complete I've seen. Easy to use, excellente pricing, support , and more.

Probably I'd like more integrations and easier for other apps like zendesk type apps for example.

The ease to set up and implement was definitely the highlight. Being able to set up a decision tree in the app, copy the html into a webpage, and have it work seamlessly was great!

After I set up my large decision tree, if I wanted to make a small tweak across many items on it, there was no way to as it was all no-code. I think going forward they're resolving this with blocks, but it was essentially a trade-off for the simplicity.

Landbot's user interface makes working within it a pleasure. Everything is smooth and stable, without any nasty surprises, with frequent auto-saving and the possibility to undo changes.

The sore spot with Landbot in my opinion is the price, especially if we work in teams and the chatbot has multiple operators, for which we pay additional fees. It would be good to create a plan for single ChatBot with all the features and integrations available, at a price more in line with competitors.

Uma interface amigável "drag-and-drop" com muitos recursos de personalização. A possibilidade de integrar com Google Planilhas para centralizar os textos do chatbot é incrível.

Não tenho nenhuma grande reclamação, só oferecer a possibilidade de excluir bricks não usados.

Really easy to get started with. Technical know-how not required. Intuitive builder UI. Attractive front end experience. Prompt and courteous customer service.

More advanced NLP capabilities would be nice.

The drag & drop backend, simple creative updates and integrations

Honestly... NOTHING so far! It's such a great tool for deploying chatbots quickly and easily - I designed and launched one completely on my own in one day!

It's one of the nice and good products for small and mid-size organizations like us. In the website we can systematically track the visitors and assist them.

The WhatsApp bot is difficult to set up and it's quite a bit costly.