LiveCall Features

LiveCall

Free lead generation & callback software

4.86/5 (7 reviews)

LiveCall Feature Summary

  • Data Management
  • Call Logging
  • Virtual Call Center
  • White Label Branding
  • Proactive Invitations
  • Offline Form
  • Transfers / Routing
  • Agent Scheduling
  • API
  • Activity Dashboard
  • Geotargeting
  • Knowledge Base
  • Customizable Branding
  • Widgets
  • Lead Management
  • Callback Scheduling
  • Automatic Call Distribution
  • Third Party Integration
  • Security & Encryption

Competitor Feature Comparison

API
Activity Dashboard
Automatic Call Distribution
CRM Integration
Callback Scheduling
Contact Management
Conversion Rate Optimization
Conversion Tracking
Customizable Branding
Geotargeting
Knowledge Base Management
Lead Generation
Lead Management
SSL Security
Social Media Integration
Task Management
Third Party Integration
Widgets
Workflow Management
Learn moreCompare App
API
Activity Dashboard
Automatic Call Distribution
CRM Integration
Callback Scheduling
Contact Management
Conversion Rate Optimization
Conversion Tracking
Customizable Branding
Geotargeting
Knowledge Base Management
Lead Generation
Lead Management
SSL Security
Social Media Integration
Task Management
Third Party Integration
Widgets
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Automatic Call Distribution
CRM Integration
Callback Scheduling
Contact Management
Conversion Rate Optimization
Conversion Tracking
Customizable Branding
Geotargeting
Knowledge Base Management
Lead Generation
Lead Management
SSL Security
Social Media Integration
Task Management
Third Party Integration
Widgets
Workflow Management
Visit WebsiteCompare App

LiveCall Feature Reviews

6 reviewers had the following to say about LiveCall's features:

Mateusz Baranowski

Livecall doubled our sales

2019-07-23

Pros

Complete integration with our Call Center software.

Cons

Dashboard sometimes crashes and there's no data or its out of date

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Danuta Pomiankowska

LiveCall helped me to make my first sale

2017-12-28

More incoming sales calls (~30% boost) Higher conversions to scheduling visits in my bridal salon Much better customer's experience

Pros

In fact, I've managed to make my first sale even before launching my brand. The girl that I've called back in 25 second was shock how quick it happened.

Cons

The dashboard is a bit outdated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Marketing Manager (Computer & Network Security company, 11-50 employees)
Verified Reviewer

Best website tool to generate quality leads

2018-01-20

Pros

This worked better for us as compared to Chat Tool.

Cons

I didn't find any option to customize fields, the only information the user can share is a mobile number.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Kinga Czyz

Not only I love to use that plugin - my customers also!

2017-04-24

For me, that plugin is a new type of customer support approach.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from LiveCall


Kinga, thank you so much for your review!

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Mario Rueda

Happy customers and more sales

2016-05-17

If you would like to have your customers happy because they can reach you easier; and more leads becoming paying customers, then Live Call is the tool you want to use.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from LiveCall


Tkank you Mario!

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Arkadiusz Puchała

Easy to use CallCenter Software

2019-08-28

Pros

Very easy to set up and use.

Cons

Nothing. LiveCall plugin works as we wanted to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more