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Overview

Category Leaders

LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot....

Category Leaders

Homebase is an employee scheduling, time tracking, hiring, and communications tool for businesses and their employees within...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

16

/user

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

19.95

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

1.1K

5

4

3

2

1

831

303

44

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

829

5

4

3

2

1

593

179

38

7

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

I love using this software and it's fun to use and see yourself improving your typing skills.

KA

Kheirallah A.

It's a very nice thing to add to your site, it helps for your customers, I used it a few times when I needed help or had questions.

AR

Anonymous Reviewer

Great, very easy, love the platform and customization, it is simple to manage and its also looks very professional.
AvatarImg

Fausto F.

Pros

The ability for them to request days off on the app is amazing because I do not have to remember all the days, it comes up while I'm making the schedule.

MH

Michael H.

We are using the free features of home base and couldn’t not be happier. It is reliable, accessible, and just plain awesome.

JM

Jenna M.

I love the ease of making schedules and tracking of hours. I also love the fact of when hiring someone I can send them the invite and send them a schedule right away.

BH

Beth H.

Cons

They should fix some system problems that occur sometimes and this cuts the connection. We didnt have ant other problem.

AR

Anonymous Reviewer

It created significantly more problems than one would expect at such prices. The system was buggy, call members would drop frequently, and problems persisted in a variety of locations and atmospheres.

JF

Jayden F.

The ticket management seems to be a little confusing sometimes, and sometimes tickets go unresolved from poor notifications.

JS

Jake S.

Cons

With applicant messages, there's no way to end the communications/block disqualified applicants so I've had former applicants continually message and harass with no solution from Homebase.

TE

Tasha E.

I don’t like surprises and that happens. That feature alone is my only complaint.

RS

Roxann S.

The only problem I have is once my drivers download the app it can be difficult logging on the first time.

WM

William M.

  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features69
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts / Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Routing
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • CRM
  • Calendar Management
  • Call Center Management
  • Candidate Profiles
  • Candidate Tracking
  • Canned Responses
  • Careers Page
  • Cataloging/Categorization
  • Chat/Messaging
  • Clock In / Out
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Customer Database
  • Customer History
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discussions / Forums
  • Document Management
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Response Control
  • Email Templates
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Event Triggered Actions
  • FAQ
  • FMLA Administration
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Forecasting
  • GPS
  • Geotargeting
  • Group Scheduling
  • Help Desk Management
  • IT Asset Management
  • Interaction Tracking
  • Interview Scheduling
  • Job Application Management
  • Job Posting
  • Knowledge Base Management
  • Knowledge Management
  • Leave Tracking
  • Live Chat
  • Macros/Templated Responses
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile Time Tracking
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multiple Billing Rates
  • Offline Form
  • Offline Time Tracking
  • Onboarding
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Proactive Chat
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Resource Management
  • Resume Storage
  • Routing
  • SMS Messaging
  • Salaried Employee Tracking
  • Sales Reports
  • Schedule Distribution
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Single Sign On
  • Social Media Integration
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Calendars
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Vacation/Leave Tracking
  • Visual Analytics
  • Website Visitor Tracking
  • Workflow Management
  • Total features87
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts / Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Routing
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • CRM
  • Calendar Management
  • Call Center Management
  • Candidate Profiles
  • Candidate Tracking
  • Canned Responses
  • Careers Page
  • Cataloging/Categorization
  • Chat/Messaging
  • Clock In / Out
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Customer Database
  • Customer History
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discussions / Forums
  • Document Management
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Response Control
  • Email Templates
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Event Triggered Actions
  • FAQ
  • FMLA Administration
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Forecasting
  • GPS
  • Geotargeting
  • Group Scheduling
  • Help Desk Management
  • IT Asset Management
  • Interaction Tracking
  • Interview Scheduling
  • Job Application Management
  • Job Posting
  • Knowledge Base Management
  • Knowledge Management
  • Leave Tracking
  • Live Chat
  • Macros/Templated Responses
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile Time Tracking
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multiple Billing Rates
  • Offline Form
  • Offline Time Tracking
  • Onboarding
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Proactive Chat
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Resource Management
  • Resume Storage
  • Routing
  • SMS Messaging
  • Salaried Employee Tracking
  • Sales Reports
  • Schedule Distribution
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Single Sign On
  • Social Media Integration
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Calendars
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Vacation/Leave Tracking
  • Visual Analytics
  • Website Visitor Tracking
  • Workflow Management

Integrations

  • Total integrations202
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • WhatsApp
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations25
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • WhatsApp
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM