This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

LiveChat vs Landbot Comparison

Add to Compare

Compare similar apps

Pipedrive logo

Pipedrive

4.5

Bitrix24 logo

Bitrix24

4.0

Zendesk logo

Zendesk

4.4

Freshdesk logo

Freshdesk

4.5

Zoho Desk logo

Zoho Desk

4.5

LiveAgent logo

LiveAgent

4.7

Good recommendations?

Overview

Category Leaders

LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot....

Landbot.io is a cloud-based platform designed to help small to medium businesses build conversational websites to help improve...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

16

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

30

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

797

289

44

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.5

5

4

3

2

1

38

20

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Great, very easy, love the platform and customization, it is simple to manage and its also looks very professional.

Fausto F.

I love using this software and it's fun to use and see yourself improving your typing skills.

KA

Kheirallah A.

There are a lot of options out there but this is by far the best. Easy to setup, the pricing is fair, and their technical support team is awesome.

SJ

Shanta J.

Pros

The ease of use and short learning​ curve it takes to get rolling and using the features makes this platform really awesome and fun to use.

AR

Anonymous Reviewer

The built-in analytics are super useful for analyzing traffic. Customizability is fantastic.

George H.

What I liked the most about the tool is the cost benefit they bring in relation to the quantity of agents / price. In addition to all its ease in all documentation and support.

ME

Matheus E.

Cons

It created significantly more problems than one would expect at such prices. The system was buggy, call members would drop frequently, and problems persisted in a variety of locations and atmospheres.

JF

Jayden F.

They should fix some system problems that occur sometimes and this cuts the connection. We didnt have ant other problem.

AR

Anonymous Reviewer

The ticket management seems to be a little confusing sometimes, and sometimes tickets go unresolved from poor notifications.

JS

Jake S.

Cons

I'm very desperate and afraid they charge me another fee. They waited for an answer for 1 month.

AR

Anonymous Reviewer

I miss some options, as condition based in user parameters known by the navigator (country, device, OS...) and the possibility to do actions based in them.

JORDI A.

Not straightforward to set up google tag manager, facebook pixel, google analytics. While guides are provided, there are no examples.

George H.

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features69
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Auto-Responders
  • Automated Routing
  • CRM
  • Call Center Management
  • Canned Responses
  • Cataloging/Categorization
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Conditional Logic
  • Configurable Workflow
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Data Analysis Tools
  • Data Extraction
  • Data Import/Export
  • Drag & Drop
  • Email Management
  • Email Response Control
  • Email Templates
  • Engagement Tracking
  • Event Triggered Actions
  • FAQ
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • For Developers
  • Geotargeting
  • Help Desk Management
  • Human Handover
  • IT Asset Management
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Language
  • Offline Form
  • Offline Response Collection
  • Online Forms
  • Performance Metrics
  • Pipeline Management
  • Pre-Configured Bot
  • Proactive Chat
  • Product Recommendations
  • Progress Tracking
  • Prospecting Tools
  • Question Branching
  • Question Library
  • Question Piping
  • Queue Management
  • Randomization
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Response Quotas
  • Response Validation
  • Routing
  • SMS Messaging
  • Sales Reports
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • URL Customization
  • Visual Analytics
  • Website Visitor Tracking
  • Total features76
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Auto-Responders
  • Automated Routing
  • CRM
  • Call Center Management
  • Canned Responses
  • Cataloging/Categorization
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Conditional Logic
  • Configurable Workflow
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Data Analysis Tools
  • Data Extraction
  • Data Import/Export
  • Drag & Drop
  • Email Management
  • Email Response Control
  • Email Templates
  • Engagement Tracking
  • Event Triggered Actions
  • FAQ
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • For Developers
  • Geotargeting
  • Help Desk Management
  • Human Handover
  • IT Asset Management
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Language
  • Offline Form
  • Offline Response Collection
  • Online Forms
  • Performance Metrics
  • Pipeline Management
  • Pre-Configured Bot
  • Proactive Chat
  • Product Recommendations
  • Progress Tracking
  • Prospecting Tools
  • Question Branching
  • Question Library
  • Question Piping
  • Queue Management
  • Randomization
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Response Quotas
  • Response Validation
  • Routing
  • SMS Messaging
  • Sales Reports
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • URL Customization
  • Visual Analytics
  • Website Visitor Tracking

Integrations

  • Total integrations205
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations10
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM