yesterday
Yes
View all reviews| Total integrations | 178 |
| Google Analytics |
| Magento |
| Microsoft Dynamics CRM |
| Salesforce Sales Cloud |
| Slack |
| Wordpress |
| Zapier |
| Zendesk |
| Shopify |
| Freshdesk |
| Mailchimp |
| JIRA Software |
| Salesforce Service Cloud |
| SugarCRM |
| Zoho CRM |
| HubSpot CRM |
| BigCommerce |
| Joomla |
| Encryption of sensitive data at rest | |
| HTTPS for all pages |
| Multi-factor authentication options |
| Data backup in multiple locations/GEO regions |
$16.00/month
8th of April
Yes
View all reviews| Total integrations | 30 |
| Google Analytics |
| Magento |
| Microsoft Dynamics CRM |
| Salesforce Sales Cloud |
| Slack |
| Wordpress |
| Zapier |
| Zendesk |
| Shopify |
| Freshdesk |
| Mailchimp |
| JIRA Software |
| Salesforce Service Cloud |
| SugarCRM |
| Zoho CRM |
| HubSpot CRM |
| BigCommerce |
| Joomla |
| Encryption of sensitive data at rest | |
| HTTPS for all pages |
| Multi-factor authentication options |
| Data backup in multiple locations/GEO regions |
$21.00/month
| Total integrations |
| Google Analytics |
| Magento |
| Microsoft Dynamics CRM |
| Salesforce Sales Cloud |
| Slack |
| Wordpress |
| Zapier |
| Zendesk |
| Shopify |
| Freshdesk |
| Mailchimp |
| JIRA Software |
| Salesforce Service Cloud |
| SugarCRM |
| Zoho CRM |
| HubSpot CRM |
| BigCommerce |
| Joomla |
| Encryption of sensitive data at rest | |
| HTTPS for all pages |
| Multi-factor authentication options |
| Data backup in multiple locations/GEO regions |
No information available
| Total integrations |
| Google Analytics |
| Magento |
| Microsoft Dynamics CRM |
| Salesforce Sales Cloud |
| Slack |
| Wordpress |
| Zapier |
| Zendesk |
| Shopify |
| Freshdesk |
| Mailchimp |
| JIRA Software |
| Salesforce Service Cloud |
| SugarCRM |
| Zoho CRM |
| HubSpot CRM |
| BigCommerce |
| Joomla |
| Encryption of sensitive data at rest | |
| HTTPS for all pages |
| Multi-factor authentication options |
| Data backup in multiple locations/GEO regions |
No information available
Recommended apps
Because you compared LiveChat and LiveHelpNow, we think this app could fit your needs.
LiveChat |  LiveHelpNow |
| Summary | |
| Premium Customer Service Software for Live Chat & Help Desk | Help desk and live chat solution for customer service |
Visit website | Learn more |
| Pricing | |
| Starting from 16/mo | Starting from 21/mo |
✓ Free trial available ✓ No credit card required | ✓ Free trial available ✓ No credit card required |
View pricing | View pricing |
| Details | |
| Top features | |
|
|
| Typical customers | |
|
|
| Support options | |
|
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Read more | Read more |
| Mobile apps | |
| Android | |
| 3.7 1,331 reviews 100K+ installs | 4.0 74 reviews 5K+ installs |
| iPhone/iPad | |
✓ iPhone ✓ iPad 178 reviews 01 Apr 2019 | ✓ iPhone 9 reviews 22 Sep 2017 |
Read more | Read more |
| User reviews | |
4.7 797 total | 4.6 67 total |
5 4 3 2 1 | 5 4 3 2 1 |
| Value for money | |
| 4.6 | 4.7 |
| Ease of use | |
| 4.7 | 4.6 |
| Features | |
| 4.4 | 4.6 |
| Customer support | |
| 4.7 | 4.7 |
| Users recommended to a colleague | |
99% | 100% |
All reviews | All reviews |
| Integrations | |
Integrates with 178 apps | Integrates with 30 apps |
✗ No API ✓ BigCommerce ✓ Facebook ✓ Freshdesk ✓ Google Analytics ✓ HubSpot CRM ✓ JIRA Software ✓ Joomla ✓ Magento ✓ Mailchimp ✓ Microsoft Dynamics CRM ✓ Salesforce Sales Cloud ✓ Shopify ✓ Slack ✓ SugarCRM ✓ Twitter ✓ Wordpress ✓ Zapier ✓ Zendesk ✓ Zoho CRM | ✗ No API ✗ BigCommerce ✓ Facebook ✓ Freshdesk ✗ Google Analytics ✓ HubSpot CRM ✗ JIRA Software ✓ Joomla ✓ Magento ✓ Mailchimp ✗ Microsoft Dynamics CRM ✓ Salesforce Sales Cloud ✗ Shopify ✓ Slack ✗ SugarCRM ✓ Twitter ✓ Wordpress ✗ Zapier ✓ Zendesk ✗ Zoho CRM |
See all | See all |
| Security | |
| Audit logs | |
| Encryption | |
| File sharing | |
| Security alerts | |
| Access control | |
| Data policy | |
Learn more | Learn more |
| Social presence | |
55,385 fans | 844 fans |
17,575 followers | 4,590 followers |
Read more | Read more |
Pros
The analytics are great! I love that it serves as a comparison/confirmation tool for Google Analytics as well.
Cons
At this time, after a chat we have to manually add our LiveChat interaction to a prospect's record.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
