App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

LiveHelpNow Logo
LiveHelpNow
4.6
(73)

Write a review

Help desk and live chat solution for customer service

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(6)

LiveHelpNow Alternatives & Competitors

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


HelpOnClick logo

HelpOnClick

4.6
(11)

Live Chat Software and Virtual agent for SMBs

Features

Total

HelpOnClick logo
LiveHelpNow logo

33

36

74

features in common

33

features in common

HelpOnClick logo

HelpOnClick's unique features

  • Customizable Fields

  • Customer History

  • Virtual Assistant

LiveHelpNow logo

LiveHelpNow's unique features

  • Document Storage

  • Client Portal

  • Customer Database

  • Role-Based Permissions

Pricing

Starting from

$7.2/month

Value for money

HelpOnClick logo
4.6

0.1

LiveHelpNow logo
4.7

What users say about HelpOnClick's value for money

Easy to use, easy to link to web site, service very appreciated from customers, helps to increase sales when the customer can have help live about a product that he wants to add to the cart.
As the Admin for my company, I like being able to utilize the functionality at maximum capacity to better understand how my team is using the software, and how we can better serve our customers.
ngDesk logo

ngDesk

4.5
(12)

Ticket management for customer service and support teams

Features

Total

ngDesk logo
LiveHelpNow logo

36

44

74

features in common

36

features in common

ngDesk logo

ngDesk's unique features

  • Multiple User Accounts

  • Activity Dashboard

  • Customizable Fields

  • Task Progress Tracking

LiveHelpNow logo

LiveHelpNow's unique features

  • Social Promotion

  • Remote Access/Control

  • Geotargeting

  • Customer Experience Management

Pricing

Value for money

ngDesk logo
4.8

0.1

LiveHelpNow logo
4.7

What users say about ngDesk's value for money

Most of the problems are open for months. The system is down very often and the end customers are complaining all the time.
All our customers are very happy with our turn around time and that increased number of customers and their trust in us. Being a ticketing platform initially its growing as a complete CRM.
Comm100 Live Chat logo

Comm100 Live Chat

4.7
(105)

Enterprise Live Chat

Features

Total

Comm100 Live Chat logo
LiveHelpNow logo

46

75

74

features in common

46

features in common

Comm100 Live Chat logo

Comm100 Live Chat's unique features

  • Real Time Analytics

  • Workflow Management

  • Customer History

  • Commenting/Notes

LiveHelpNow logo

LiveHelpNow's unique features

  • Event Triggered Actions

  • Role-Based Permissions

  • IT Asset Management

  • Engagement Tracking

Pricing

Starting from

$29/month

Value for money

Comm100 Live Chat logo
4.4

0.3

LiveHelpNow logo
4.7

What users say about Comm100 Live Chat's value for money

We enjoy the fact that this software is easy to use and the features are robust. Good API access also helps us to integrate with our current software.
Comm100 is one of the best LiveChat tools, it's stable and reliable and easy to use both for the agents and customers.
ProProfs Chat logo

ProProfs Chat

4.8
(53)

Live chat software for websites

Features

Total

ProProfs Chat logo
LiveHelpNow logo

26

29

74

features in common

26

features in common

ProProfs Chat logo

ProProfs Chat's unique features

  • Dashboard

  • Text Editing

  • Pre-built Templates

LiveHelpNow logo

LiveHelpNow's unique features

  • Social Promotion

  • Macros/Templated Responses

  • Tagging

  • Remote Access/Control

Pricing

Starting from

$15/month

Value for money

ProProfs Chat logo
4.6

0.1

LiveHelpNow logo
4.7

What users say about ProProfs Chat's value for money

The software is definitely likable since it is fast, responsive, offers exactly what we need in terms of features and builds an awesome experience for our tools.
Though Others are also good, Live2Support has its name because of vigorous software, low price and consistently outstanding performance.
Avochato logo

Avochato

4.7
(130)

SMS texting and live chat for sales, support & ops teams

Features

Total

Avochato logo
LiveHelpNow logo

38

101

74

features in common

38

features in common

Avochato logo

Avochato's unique features

  • Pricing Management

  • Survey Builder

  • Listing Management

  • Email Marketing

LiveHelpNow logo

LiveHelpNow's unique features

  • Customer Service Analytics

  • Proactive Chat

  • Promotions Management

  • Website Visitor Tracking

Pricing

Value for money

Avochato logo
4.6

0.1

LiveHelpNow logo
4.7

What users say about Avochato's value for money

I looked at a bunch of other services like this but this was the best. The interface is very easy to use and it functions flawlessly.
I liked it being user friendly and that it meets the demands for our company. I like how Avochato is willing to work with us to make it better and more personalized for our type of business.
Social Intents logo

Social Intents

5.0
(6)

Web-based live chat software for Microsoft Teams and Slack

Features

Total

Social Intents logo
LiveHelpNow logo

34

41

74

features in common

34

features in common

Social Intents logo

Social Intents' unique features

  • Real Time Analytics

  • Collaboration Tools

  • Customer History

  • Activity Tracking

LiveHelpNow logo

LiveHelpNow's unique features

  • Service Level Agreement (SLA) Management

  • Client Portal

  • Multi-Channel Management

  • Role-Based Permissions

Categories in common

HappyFox Chat logo

HappyFox Chat

4.6
(18)

Premium live chat software

Features

Total

HappyFox Chat logo
LiveHelpNow logo

19

22

74

features in common

19

features in common

HappyFox Chat logo

HappyFox Chat's unique features

  • Real Time Reporting

  • Website Integration

  • Virtual Assistant

LiveHelpNow logo

LiveHelpNow's unique features

  • Call Center Management

  • Promotions Management

  • Email Management

  • Self Service Portal

Pricing

Starting from

$29/month

Value for money

HappyFox Chat logo
4.5

0.2

LiveHelpNow logo
4.7

What users say about HappyFox Chat's value for money

HappyFox has been easy to integrate into our services, the agents prefer its versatility to the old platform we are using and the ability to have unlimited agents is a lifesaver for us.
I use this software daily on my WooCommerce website. What I like the most is the ease of use and the very comprehensive integration that is allowed with WooCommerce.
HubSpot Service Hub logo

HubSpot Service Hub

4.4
(124)

Cloud-based customer service solution for firms of all sizes

Features

Total

HubSpot Service Hub logo
LiveHelpNow logo

54

90

74

features in common

54

features in common

HubSpot Service Hub logo

HubSpot Service Hub's unique features

  • Meeting Management

  • Health Score

  • Pipeline Management

  • Appointment Management

LiveHelpNow logo

LiveHelpNow's unique features

  • Role-Based Permissions

  • Lead Capture

  • Call Center Management

  • Screen Sharing

Pricing

Starting from

$50/month

Value for money

HubSpot Service Hub logo
4.2

0.5

LiveHelpNow logo
4.7

What users say about HubSpot Service Hub's value for money

The best tool for a greater workflow, you can do everything you need to give the best elements for your clients.
I also love the ability to house all of our self-serve information and FAQs in the Knowledge Base. This is the perfect way to link customers to an article that can help them quickly.
LiveChat logo

LiveChat

4.7
(1.3K)

Premium Customer Service Software for Live Chat & Help Desk

Features

Total

LiveChat logo
LiveHelpNow logo

51

68

74

features in common

51

features in common

LiveChat logo

LiveChat's unique features

  • Customer History

  • Knowledge Management

  • Visual Analytics

  • FAQ

LiveHelpNow logo

LiveHelpNow's unique features

  • Remote Access/Control

  • Multi-Channel Management

  • Lead Capture

  • Voice Mail

Pricing

Starting from

$24/month

Value for money

LiveChat logo
4.5

0.2

LiveHelpNow logo
4.7

What users say about LiveChat's value for money

I love using this software and it's fun to use and see yourself improving your typing skills.
It's a very nice thing to add to your site, it helps for your customers, I used it a few times when I needed help or had questions.
Gorgias logo

Gorgias

4.7
(93)

Help desk and customer service solution

Features

Total

Gorgias logo
LiveHelpNow logo

39

55

74

features in common

39

features in common

Gorgias logo

Gorgias' unique features

  • Survey/Poll Management

  • Performance Management

  • Communication Management

  • Workflow Management

LiveHelpNow logo

LiveHelpNow's unique features

  • Customer Service Analytics

  • Self Service Portal

  • Promotions Management

  • Alerts/Notifications

Pricing

Starting from

$60/month

Value for money

Gorgias logo
4.5

0.2

LiveHelpNow logo
4.7

What users say about Gorgias' value for money

Overall fantastic, we were recommended Gorgias and the features did not disappoint. Besides the forwarding issue the rest of our discovery and onboarding process was pretty quick & seamless.
Our account manager is super knowledgeable and has the ability to assess our use of the platform and make recommendations on how we can improve the experience.
Genesys DX logo

Genesys DX

4.4
(26)

AI-powered customer engagement platform

Features

Total

Genesys DX logo
LiveHelpNow logo

32

58

74

features in common

32

features in common

Genesys DX logo

Genesys DX's unique features

  • Automated Responses

  • Contextual Guidance

  • Augmented Analytics

  • Customer History

LiveHelpNow logo

LiveHelpNow's unique features

  • Service Level Agreement (SLA) Management

  • Event Triggered Actions

  • Website Visitor Tracking

  • Screen Sharing

Pricing

Starting from

$0.01

Value for money

Genesys DX logo
4.6

0.1

LiveHelpNow logo
4.7

What users say about Genesys DX's value for money

NanoRep is the next innovative best solution for all kind of businesses such as ecommerce sites or web service ones for customer service and support.
The ease with which this tool can be used is really cool. Also, it is an effective tool as it captures as much information as it can in each of the transaction handled through this.
Kayako logo

Kayako

4.0
(162)

Unified customer service platform

Features

Total

Kayako logo
LiveHelpNow logo

41

75

74

features in common

41

features in common

Kayako logo

Kayako's unique features

  • Website Integration

  • Configuration Management

  • Issue Auditing

  • Application Management

LiveHelpNow logo

LiveHelpNow's unique features

  • Transfers/Routing

  • File Sharing

  • Employee Management

  • Geotargeting

Pricing

Starting from

$30/month

Value for money

Kayako logo
3.8

0.9

LiveHelpNow logo
4.7

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.
I really like the clean and simple interface. Its a pleasure to use and looks really nice on a mretina screen.
Quiq Messaging logo

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Features

Total

Quiq Messaging logo
LiveHelpNow logo

49

109

74

features in common

49

features in common

Quiq Messaging logo

Quiq Messaging's unique features

  • Communication Management

  • Polls/Voting

  • Pre-Configured Bot

  • Automated Scheduling

LiveHelpNow logo

LiveHelpNow's unique features

  • Client Portal

  • IT Asset Management

  • Geotargeting

  • Access Controls/Permissions

Pricing

Starting from

$6,000/month

Value for money

Quiq Messaging logo
4.5

0.2

LiveHelpNow logo
4.7

What users say about Quiq Messaging's value for money

I feel like they are genuinely concerned about my success and will do anything possible to help me be successful.
This is a great company with wonderful customer service and people that really care about their clients.
Acquire logo

Acquire

5.0
(20)

Multi-channel Customer Communication Platform

Features

Total

Acquire logo
LiveHelpNow logo

42

60

74

features in common

42

features in common

Acquire logo

Acquire's unique features

  • Customer Engagement

  • Customer History

  • Virtual Assistant

  • Customizable Reports

LiveHelpNow logo

LiveHelpNow's unique features

  • Email Templates

  • Queue Management

  • Employee Management

  • Geotargeting

HelpCrunch logo

HelpCrunch

4.8
(176)

Customer Communication tool for support, marketing & sales

Features

Total

HelpCrunch logo
LiveHelpNow logo

55

79

74

features in common

55

features in common

HelpCrunch logo

HelpCrunch's unique features

  • Monitoring

  • Collaboration Tools

  • Communication Management

  • Lead Management

LiveHelpNow logo

LiveHelpNow's unique features

  • Screen Sharing

  • Social Media Monitoring

  • Real Time Notifications

  • Customer Experience Management

Pricing

Starting from

$15/month

Value for money

HelpCrunch logo
4.8

0.1

LiveHelpNow logo
4.7

What users say about HelpCrunch's value for money

This covers most of the things we want and are happy that there is a value-based tool like this without the bloat of other tools.
The price is great considering the features that it have. The support team is amazing.
Zoho Desk logo

Zoho Desk

4.5
(1.7K)

Cloud-based help desk platform

Features

Total

Zoho Desk logo
LiveHelpNow logo

61

143

74

features in common

61

features in common

Zoho Desk logo

Zoho Desk's unique features

  • Virtual Assistant

  • Call Recording

  • Usage Tracking/Analytics

  • Knowledge Management

LiveHelpNow logo

LiveHelpNow's unique features

  • Lead Capture

  • Engagement Tracking

  • Social Promotion

  • Promotions Management

Pricing

Starting from

0

Value for money

Zoho Desk logo
4.5

0.2

LiveHelpNow logo
4.7

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
REVE Chat logo

REVE Chat

4.4
(14)

Smart AI-Powered Chatbot for Your Business

Features

Total

REVE Chat logo
LiveHelpNow logo

52

91

74

features in common

52

features in common

REVE Chat logo

REVE Chat's unique features

  • Appointment Management

  • Chatbot

  • Real Time Analytics

  • Query Suggestions

LiveHelpNow logo

LiveHelpNow's unique features

  • Remote Access/Control

  • Help Desk Management

  • Real-Time Chat

  • Call Center Management

Enterprise Bot logo

Enterprise Bot

4.5
(10)

Intelligent Omnichannel Conversations

Features

Total

Enterprise Bot logo
LiveHelpNow logo

57

155

74

features in common

57

features in common

Enterprise Bot logo

Enterprise Bot's unique features

  • Virtual Personal Assistant (VPA)

  • Data Storage Management

  • For Developers

  • Configurable Workflow

LiveHelpNow logo

LiveHelpNow's unique features

  • Help Desk Management

  • Call Center Management

  • Network Monitoring

  • Website Visitor Tracking

Front logo

Front

4.5
(228)

Where 7500+ companies build strong customer relationships;

Features

Total

Front logo
LiveHelpNow logo

47

129

74

features in common

47

features in common

Front logo

Front's unique features

  • Real Time Editing

  • Monitoring

  • Signature Management

  • Assignment Management

LiveHelpNow logo

LiveHelpNow's unique features

  • Feedback Management

  • IT Asset Management

  • Website Visitor Tracking

  • Access Controls/Permissions

Pricing

Starting from

$19/month

Value for money

Front logo
4.2

0.5

LiveHelpNow logo
4.7

What users say about Front's value for money

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.
Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.
Froged logo

Froged

4.7
(42)

THE one tool for onboarding, engagement & customer support

Features

Total

Froged logo
LiveHelpNow logo

55

98

74

features in common

55

features in common

Froged logo

Froged's unique features

  • Complaint Monitoring

  • Template Management

  • Real Time Reporting

  • Widgets

LiveHelpNow logo

LiveHelpNow's unique features

  • Role-Based Permissions

  • Social Media Monitoring

  • Call Center Management

  • IT Asset Management

Pricing

Starting from

0/month

Value for money

Froged logo
4.9

0.2

LiveHelpNow logo
4.7

What users say about Froged's value for money

The experience so far is great. They are constantly improving the tools and have great support.
I love the user interface, the ability to see live users and be able to chat with them too. I love the overall feel and support is also amazing.
FAQ Bot logo

FAQ Bot

4.7
(10)

Become FAQing amazing at customer service.

Features

Total

FAQ Bot logo
LiveHelpNow logo

36

65

74

features in common

36

features in common

FAQ Bot logo

FAQ Bot's unique features

  • Customer Engagement

  • Real Time Analytics

  • AI/Machine Learning

  • Activity Dashboard

LiveHelpNow logo

LiveHelpNow's unique features

  • Transfers/Routing

  • Queue Management

  • CRM

  • Surveys & Feedback

Smith.ai logo

Smith.ai

4.9
(27)

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

Features

Total

Smith.ai logo
LiveHelpNow logo

43

109

74

features in common

43

features in common

Smith.ai logo

Smith.ai's unique features

  • For Sales / Marketing

  • Code-free Development

  • Online Forms

  • Source Tracking

LiveHelpNow logo

LiveHelpNow's unique features

  • Workflow Configuration

  • Automated Routing

  • Employee Management

  • Promotions Management

Pricing

Starting from

$0/month

Value for money

Smith.ai logo
4.9

0.2

LiveHelpNow logo
4.7

What users say about Smith.ai's value for money

My experience with the Chat Service and Smith altogether has been tremendous and I consider this company a huge asset to my Firm. Their customer support is outstanding, personalized and very quick.
I really like that I am able to put my website to the best possible use. I have a business where people will Google search and then pick the first business that communicates with them.
LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
LiveHelpNow logo

65

174

74

features in common

65

features in common

LiveAgent logo

LiveAgent's unique features

  • Contact Database

  • Call Logging

  • Quality Assurance

  • Customer Engagement

LiveHelpNow logo

LiveHelpNow's unique features

  • Engagement Tracking

  • Social Promotion

  • Lead Capture

  • Multi-Channel Marketing

Pricing

Starting from

$15/month

Value for money

LiveAgent logo
4.7
LiveHelpNow logo
4.7

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(579)

Customer Service & Field Service Management Solutions

Features

Total

Salesforce Service Cloud logo
LiveHelpNow logo

62

202

74

features in common

62

features in common

Salesforce Service Cloud logo

Salesforce Service Cloud's unique features

  • Calendar Management

  • Online Time Clock

  • Call Reporting

  • Billing & Invoicing

LiveHelpNow logo

LiveHelpNow's unique features

  • @mentions

  • Multi-Channel Marketing

  • Lead Capture

  • Engagement Tracking

Pricing

Value for money

Salesforce Service Cloud logo
4.1

0.6

LiveHelpNow logo
4.7

What users say about Salesforce Service Cloud's value for money

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
Great, easy to use software for start up to smaller type businesses who need an easy to use software that you do not have to spend a lot of time setting up and has a great easy to use interface.
elevio logo

elevio

4.6
(30)

Self-service support & customer education platform

Features

Total

elevio logo
LiveHelpNow logo

38

83

74

features in common

38

features in common

elevio logo

elevio's unique features

  • Active Directory Integration

  • Usage Tracking/Analytics

  • Communication Management

  • Sentiment Analysis

LiveHelpNow logo

LiveHelpNow's unique features

  • Workflow Configuration

  • Remote Access/Control

  • File Transfer

  • Alerts/Notifications

Pricing

Starting from

$99/month

Value for money

elevio logo
4.6

0.1

LiveHelpNow logo
4.7

What users say about elevio's value for money

Overall we are very happy with how Elevio is integrated into our platform and helps us prevent questions and be proactive with supporting our clients. Especially with how easy it is to configure.
Working with the Elev.io team has been great. They are responsive, but more than that, extremely helpful if we hit any issues or questions.
Heyday logo

Heyday

4.6
(17)

The #1 AI-powered customer messaging platform for retailers

Features

Total

Heyday logo
LiveHelpNow logo

37

97

74

features in common

37

features in common

Heyday logo

Heyday's unique features

  • Intent Recognition

  • Appointment Scheduling

  • Performance Management

  • Communication Management

LiveHelpNow logo

LiveHelpNow's unique features

  • Social Promotion

  • Event Triggered Actions

  • File Transfer

  • Customer Experience Management

Pricing

Value for money

Heyday logo
4.5

0.2

LiveHelpNow logo
4.7

What users say about Heyday's value for money

An extremely positive experience, it really impressed us the willingness to work with us since the very beginning, and the constant catch-ups to keep us up to date throughout the whole process.
Great for keeping the track of orders and managing the stock and delivery dates. Customer feedback module is excellent.
Dashly logo

Dashly

4.7
(12)

Marketing and customer conversation management platform

Features

Total

Dashly logo
LiveHelpNow logo

38

84

74

features in common

38

features in common

Dashly logo

Dashly's unique features

  • Mailing List Management

  • Email Distribution

  • Website Analytics

  • Template Management

LiveHelpNow logo

LiveHelpNow's unique features

  • Macros/Templated Responses

  • Multi-Language

  • Promotions Management

  • Customer Database

Pricing

Starting from

$39/month

Value for money

Dashly logo
4.7