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LiveHelpNow Alternatives

How do LiveHelpNow alternatives compare?

User.com and HelpOnClick stand out as its top competitors based on similarity, popularity and user reviews. When comparing LiveHelpNow to its top 100 alternatives, Ada has the highest rating, with Voiso as the runner-up, and LiveHelpNow ranking 42nd place. Zendesk has the most reviews with a total of 2,523, while LiveHelpNow has 70. Users say Acquire tops the list for value for money followed by Voiso, while LiveHelpNow comes in 21st. Users also say Voiso and Movidesk are the easiest to use, while LiveHelpNow takes 40th place.


How do I choose the best LiveHelpNow alternative?

Browse our list of competitors to find the tool that's right for your team and workflow. Filter apps by features, pricing, ratings, integrations, devices and more. Read verified reviews and discover what other people in your industry are using. Compare apps side by side to find the best match for your business.


What are the top 5 alternatives to LiveHelpNow?

Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

User.com

4.7
(29)

The engine of growth. An all in one solution for user data.

Pricing

Starting from

$49/month

Value for money

4.6

0.1

4.7

What users say about User.com's value for money

I was surprised about how well it worked and what's more important, they offered a great price.

ER

Evelyn R.

All the features you need for a friendly price for a startup.

GH

Gerald H.

Total

34

99

71

features in common

34

features in common

User.com's unique features

  • Automated Sales

  • Real Time Data

  • Campaign Scheduling

  • Lead Nurturing

LiveHelpNow's unique features

  • Escalation Management

  • Mobile Integration

  • Support Ticket Tracking

  • Ratings & Reviews

HelpOnClick

4.6
(10)

Live Chat Software and Virtual agent for SMBs

Features

Total

10

22

71

features in common

10

features in common

HelpOnClick's unique features

  • Social Media Integration

  • Auto-Responders

  • Customer History

  • Web Traffic Reporting

LiveHelpNow's unique features

  • Customer Database

  • SMS Integration

  • Employee Profile

  • @mentions

LiveChat

4.6
(1,105)

Premium Customer Service Software for Live Chat & Help Desk

Pricing

Starting from

$16/month

Value for money

4.5

0.2

4.7

What users say about LiveChat's value for money

I am user of LiveChat for 3-4 years and i love this chat tool over all others. It has great features, very intuitive and user friendly interface, and above all great pricing structure.

VK

Varinder K.

Our sales conversion rate had skyrocketed on our website and we couldn’t be happier. The price is just amazing for the benefits offered by the LiveChat.

SA

Sardor A.

Total

31

66

71

features in common

31

features in common

LiveChat's unique features

  • Visual Analytics

  • Customer Profiling

  • eCommerce Integration

  • Cash Management

LiveHelpNow's unique features

  • Data Import/Export

  • HIPAA Compliance

  • Receiving

  • PCI DSS Compliance

LiveAgent

4.7
(986)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7
4.7

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

40

119

71

features in common

40

features in common

LiveAgent's unique features

  • Automatic Call Distribution

  • Multi-Department / Project

  • Call Reporting

  • Call Monitoring

LiveHelpNow's unique features

  • Help Desk Integration

  • Mobile Integration

  • PCI DSS Compliance

  • Survey Management

Acquire

5.0
(19)

Multi-channel Customer Communication Platform

Features

Total

6

14

71

features in common

6

features in common

Acquire's unique features

  • Activity Dashboard

  • Data Visualization

  • SSL Security

  • Event Logs

LiveHelpNow's unique features

  • Custom Forms

  • Receiving

  • Employee Management

  • Lead Capture

Bold360

4.4
(26)

AI-powered customer engagement platform

Pricing

Value for money

4.6

0.1

4.7

What users say about Bold360's value for money

In fact Bold Chat is a premier chat software at a very competitive price. While other companies offer you static system, Bold Chat offers something that goes above and beyond.

AR

Anonymous Reviewer

Overall Bold360 is does what it advertises, allows that connection with customers at reasonable price and with minimal overhead or hassle.

JR

Josh R.

Total

29

59

71

features in common

29

features in common

Bold360's unique features

  • Application Integration

  • Help Desk Management

  • Resource Management

  • Pulse Surveys

LiveHelpNow's unique features

  • Data Import/Export

  • Filtered Views

  • Promotions Management

  • Multi-Channel Marketing

REVE Chat

4.4
(14)

Multi Channel Live Chat Software for Website Engagement

Features

Total

17

39

71

features in common

17

features in common

REVE Chat's unique features

  • Application Integration

  • Monitoring

  • Visual Analytics

  • Social Media Integration

LiveHelpNow's unique features

  • Customer Database

  • Support Ticket Tracking

  • Employee Onboarding

  • Mobile Integration

LivePerson

4.4
(39)

AI-Powered Chatbots, Messaging & Live Chat for Businesses

Pricing

Value for money

4.2

0.5

4.7

What users say about LivePerson's value for money

The software itself works well, but there are other more cost effective options out there.

JT

Jason T.

Overall, the return on investment here is HUGE.

TH

Thomas H.

Total

19

39

71

features in common

19

features in common

LivePerson's unique features

  • Application Integration

  • Monitoring

  • Self Service Portal

  • Customizable Reporting

LiveHelpNow's unique features

  • Data Import/Export

  • Training Management

  • Feedback Management

  • Multi-Language

ClickDesk

3.7
(18)

Live chat for customer support

Pricing

Starting from

$14.99/month

Value for money

3.6

1.1

4.7

What users say about ClickDesk's value for money

I like that the integrated chat is bundled with the help desk. Other companies up charge for this service and it can get a little pricey.

Edward R.

The company will conveniently forget you cancelled their services and then bill you for the next term and say you are not eligible for a refund.

DF

DARRYL F.

Total

23

44

71

features in common

23

features in common

ClickDesk's unique features

  • Archiving & Retention

  • Project Notes

  • Widgets

  • Status Reporting

LiveHelpNow's unique features

  • Customer Service Analytics

  • Feedback Collection

  • Multi-Channel Marketing

  • Lead Generation

Userlike

4.6
(634)

Live chat and customer messaging for businesses of all sizes

Pricing

Starting from

€29/month

Value for money

4.4

0.3

4.7

What users say about Userlike's value for money

It is a value for money solution with simple and elegant design. The apps for windows and android are very helpful.

NS

Nikolaos S.

Userlike is a great software for startups working on a budget. It does have its cons (more about that below), but the overall value for money we get from Userlike makes this a clear recommendation.

Christoph K.

Total

3

3

71

features in common

3

features in common

Userlike's unique features

  • No unique features

LiveHelpNow's unique features

  • CRM Integration

  • Ratings & Reviews

  • Help Desk Integration

  • Feedback Collection

SnapEngage

4.6
(108)

Live Chat Software for Sales and Support Teams

Pricing

Starting from

$16/month

Value for money

4.5

0.2

4.7

What users say about SnapEngage's value for money

We have a small team here, and we really didn't need a huge amount of features. We wanted something simple and cost effective an Snap engage has been the PERFECT solution.

kd

kaylee d.

As a marketing agency we get to use the service for our own business and resell to clients. The flexibility of features and price plans is great.

AC

Alex C.

Total

9

14

71

features in common

9

features in common

SnapEngage's unique features

  • Monitoring

  • Real Time Analytics

  • SSL Security

  • Audit Trail

LiveHelpNow's unique features

  • Customer Database

  • Role-Based Permissions

  • Employee Onboarding

  • Lead Distribution

Casengo

4.7
(18)

Customer Support Software for Live Chat, Email and Twitter

Features

Total

14

25

71

features in common

14

features in common

Casengo's unique features

  • Support Ticket Management

  • Collaboration Tools

  • Customer Segmentation

  • Status Tracking

LiveHelpNow's unique features

  • CRM Integration

  • Social Network Marketing

  • Employee Profile

  • Lead Generation

JivoChat

4.5
(53)

Live chat with agent apps for iOS & Android

Features

Total

35

80

71

features in common

35

features in common

JivoChat's unique features

  • Request Routing

  • Customer Activity Reporting

  • Desktop Notifications

  • Widgets

LiveHelpNow's unique features

  • Escalation Management

  • Multi-Channel Management

  • Support Ticket Tracking

  • Request Assignment

Olark

4.6
(455)

Happier customers live chat with Olark

Pricing

Starting from

$17/month

Value for money

4.4

0.3

4.7

What users say about Olark's value for money

I have a small team and the relation ease of use, quality and price is high.

Salvador A.

Pricing is very simple.connection of this software available for free and for the money. It is having live chat, live chat automation.

SB

Sumanthan B.

Total

2

2

71

features in common

2

features in common

Olark's unique features

  • No unique features

LiveHelpNow's unique features

  • CRM Integration

  • Ratings & Reviews

  • Help Desk Integration

  • Feedback Collection

Genesys Cloud

4.1
(106)

Mobile optimized cloud call center with multichannel routing

Pricing

Starting from

$75/month

Value for money

3.9

0.8

4.7

What users say about Genesys Cloud's value for money

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

26

66

71

features in common

26

features in common

Genesys Cloud's unique features

  • Performance Management

  • Call List Management

  • Call Scripting

  • Call Routing

LiveHelpNow's unique features

  • Employee Onboarding

  • Follow-up Scheduling

  • Real Time Notifications

  • Multi-Language

Zendesk

4.4
(2,523)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.6

4.7

What users say about Zendesk's value for money

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Total

35

98

71

features in common

35

features in common

Zendesk's unique features

  • IVR / Voice Recognition

  • Benchmarking

  • Single Sign On

  • Collaborative Workspace

LiveHelpNow's unique features

  • Follow-up Scheduling

  • @mentions

  • Survey Management

  • Request Assignment

Bitrix24

4.0
(449)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.5

4.7

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

19

90

71

features in common

19

features in common

Bitrix24's unique features

  • Email Integration

  • Call Routing

  • Role Management

  • Communication Management

LiveHelpNow's unique features

  • Customer Service Analytics

  • Visitor Tracking

  • Event Triggered Actions

  • Multi-Channel Marketing

Zoho Desk

4.5
(1,644)

Cloud-based help desk platform

Pricing

Starting from

$12/month

Value for money

4.5

0.2

4.7

What users say about Zoho Desk's value for money

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

38

95

71

features in common

38

features in common

Zoho Desk's unique features

  • Multi-Location

  • Computer Telephony Integration

  • Timer

  • Customer History

LiveHelpNow's unique features

  • Filtered Views

  • Mobile Integration

  • Multi-Language

  • Social Network Marketing

Kayako

4.0
(156)

Unified customer service platform

Pricing

Starting from

$15/month

Value for money

3.8

0.9

4.7

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

The utter lack of respect I was given as a long time customer was frustrating. I asked to get out of contract in the middle of a year long term for a partial refund.

AR

Anonymous Reviewer

Total

27

64

71

features in common

27

features in common

Kayako's unique features

  • Web Forms

  • Custom Fields

  • Help Desk Management

  • eCommerce Integration

LiveHelpNow's unique features

  • Customizable Templates

  • Follow-up Scheduling

  • Real Time Notifications

  • Multi-Channel Marketing

elevio

4.6
(27)

Self-service support & customer education platform

Pricing

Starting from

$79/month

Value for money

4.6

0.1

4.7

What users say about elevio's value for money

I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

SC

Sam C.

Easy to implement and saves so much time and money on coding this functionality.

SC

Sam C.

Total

13

48

71

features in common

13

features in common

elevio's unique features

  • Semantic Search

  • WYSIWYG Editor

  • Customer History

  • Role Management

LiveHelpNow's unique features

  • Customer Database

  • Social Media Metrics

  • Escalation Management

  • Multi-Channel Communication

Salesforce Service Cloud

4.4
(509)

Customer Service & Field Service Management Solutions

Pricing

Starting from

$25/month

Value for money

4.1

0.6

4.7

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

31

97

71

features in common

31

features in common

Salesforce Service Cloud's unique features

  • Call Transfer

  • Records Management

  • Collaborative Workspace

  • Monitoring

LiveHelpNow's unique features

  • Filtered Views

  • Lead Generation

  • Social Media Metrics

  • Ratings & Reviews

Front

4.5
(201)

Email management software and shared inbox for teams

Pricing

Starting from

$9/month

Value for money

4.2

0.5

4.7

What users say about Front's value for money

It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

Joshua A.

It helped us to improve our support while saving time and money. Front has brought us closer to our beloved users.

Rhai G.

Total

16

42

71

features in common

16

features in common

Front's unique features

  • Two-Factor Authentication

  • Activity Tracking

  • Commenting

  • Multiple User Accounts

LiveHelpNow's unique features

  • Customer Database

  • Surveys & Feedback

  • Engagement Analytics

  • Lead Generation

HubSpot Service Hub

4.4
(111)

Cloud-based customer service solution for firms of all sizes

Pricing

Starting from

$0/month

Value for money

4.2

0.5

4.7

What users say about HubSpot Service Hub's value for money

Great value for the money. You will be able to integrate marketing, customer service, sales and have them communicate across all teams seamlessly.

Patrick M.

They provide all the assistance you need, so as long as you're willing to investigate and ask for help, this is a really nice product.

EB

Emma B.

Total

15

34

71

features in common

15

features in common

HubSpot Service Hub's unique features

  • Auto-Responders

  • Goal Setting / Tracking

  • Prioritizing

  • Document Storage

LiveHelpNow's unique features

  • Customizable Templates

  • Social Network Marketing

  • Event Triggered Actions

  • Multi-Channel Management

Gorgias

4.6
(19)

Help desk and customer service solution

Features

Total

14

36

71

features in common

14

features in common

Gorgias' unique features

  • Analytics

  • Email Integration

  • Subscription Management

  • Performance Management

LiveHelpNow's unique features

  • Customer Database

  • Social Media Metrics

  • Escalation Management

  • Lead Generation

Avochato

4.7
(128)

SMS texting and live chat for sales, support & ops teams

Pricing

Starting from

$99/month

Value for money

4.6

0.1

4.7

What users say about Avochato's value for money

Again, powerful, cost effective, and the Avochato support is amazing. This is the new way of connecting with my past clients.

Chris S.

The product is very powerful and great value for the price. The customer service is some of the best I’ve ever dealt with.

AC

Alex C.

Total

10

17

71

features in common

10

features in common

Avochato's unique features

  • Assignment Management

  • Auto-Responders

  • SMS Marketing Managment

  • Prioritizing

LiveHelpNow's unique features

  • Custom Forms

  • Reporting & Statistics

  • Employee Onboarding

  • Lead Capture

EngageBay

4.6
(67)

Integrated sales & marketing software for growing teams

Pricing

Starting from

$9.99/month

Value for money

4.8

0.1

4.7

What users say about EngageBay's value for money

A great automation tool with a competitive price.

Jan Patrick T.

Best on the market - and certainly at this price.

SM

Sian M.

Total

11

37

71

features in common

11

features in common

EngageBay's unique features

  • WYSIWYG Editor

  • Automated Sales

  • Drag & Drop Interface

  • Task Management

LiveHelpNow's unique features

  • Customer Experience Management

  • Search Functionality

  • Escalation Management

  • Mobile Integration

ngDesk

4.5
(11)

Ticket management for customer service and support teams

Features

Total

12

31

71

features in common

12

features in common

ngDesk's unique features

  • Auto-Responders

  • Self Service Portal

  • Task Tracking

  • Multiple User Accounts

LiveHelpNow's unique features

  • Customer Database

  • Role-Based Permissions

  • Employee Onboarding

  • Lead Generation

CommBox

(0)

Cloud-based contact center and customer service solution

Features

Total

15

38

71

features in common

15

features in common

CommBox's unique features

  • Action Management

  • Customizable Branding

  • Social Media Integration

  • Interactive Content

LiveHelpNow's unique features

  • Customer Experience Management

  • Social Network Marketing

  • Engagement Analytics

  • @mentions

Comm100 Live Chat

4.7
(100)

Free Live Chat Software with Unlimited Agents and Chats

Pricing

Starting from

$29/month

Value for money

4.5

0.2

4.7

What users say about Comm100 Live Chat's value for money

Great Company-Great Service- Very cost effective.

RC

Russell C.

At Africa Sunset Travel Solutions, COMM100 is simply indispensable despite its high monthly costs.

AR

Anonymous Reviewer

Total

27

76

71

features in common

27

features in common

Comm100 Live Chat's unique features

  • Real Time Reporting

  • Customer Segmentation

  • Desktop Notifications

  • Two-Way Audio & Video