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Conversational Cloud vs ClearPathGPS Comparison

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Overview

LivePerson is an industry leader in Conversational AI and enterprise-grade chatbots that increase sales and improve customer...

ClearPathGPS fleet management platform and mobile app helps small to mid-size businesses improve their operations and bottomoline....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

20

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

24

10

2

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

5

4

3

2

1

98

10

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool.

AB

Ashley B.

Great product and great support should you need anything ,was a funniest when it came to using some software but all I had to do was contact the support department and they plenty helpful.

AB

Alice B.

The customer support agents on LiveEngage is just an extra reason why I love this program , they are polite ,willing to help and are available at all times.

Basiirat A.

Pros

Our rep has been wonderful to make sure all is up and running smoothly and very quick to respond when we needed additional units. Great Job by this company.

Piper L.

We have been using ClearPathGPS for a few months now and we love it. Paul Yoon is great to work with and is always there with to help, even when I call him at 6:30AM.

CK

CARA K.

The shipping manager who is monitoring the vehicles is very happy to be able to count with a tool like this. It was definitely a great investment and you really get your money worth.

DB

Diego B.

Cons

Terrible customer service - we were charged for months after closing the account.

EB

Erica B.

Trying to figure out myself how to. Find an up to date tutorial (practically an impossible mission through the maze of unclear web pages and unsuccessful searches).

IS

Iris S.

This can be really confusing when you have multiple chats opened named "visitor.

AR

Anonymous Reviewer

Cons

The person who came out to install our hardwire equipment was upset that he was scheduled to come out on his day off.

VM

Vanessa M.

Also, if I have zoomed in on a particular vehicle, whenever it refreshes with new data, it zooms out, which is a little annoying.

BD

Brian D.

Currently the phone app is limited to mapping only (no reporting).

PG

Pat G.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features68
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Auto-Responders
  • Automated Scheduling
  • CRM
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Contextual Guidance
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Dispatch Management
  • Driver Management
  • Email Management
  • Employee Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • File Transfer
  • Fleet Management
  • For Developers
  • Fuel Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Geotargeting
  • Historical Reporting
  • Incident Reporting
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Motor Pool
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Multi-Location
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • Performance Metrics
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Status Tracking
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Territory Management
  • Text Analysis
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Vehicle Tracking
  • Video Support
  • Visual Analytics
  • Website Visitor Tracking
  • Total features47
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Auto-Responders
  • Automated Scheduling
  • CRM
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Contextual Guidance
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Dispatch Management
  • Driver Management
  • Email Management
  • Employee Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • File Transfer
  • Fleet Management
  • For Developers
  • Fuel Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Geotargeting
  • Historical Reporting
  • Incident Reporting
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Motor Pool
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Multi-Location
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • Performance Metrics
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Status Tracking
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Territory Management
  • Text Analysis
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Vehicle Tracking
  • Video Support
  • Visual Analytics
  • Website Visitor Tracking

Integrations

  • Total integrations19
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations9
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM