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Conversational Cloud vs Fleetio Comparison

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Overview

LivePerson is an industry leader in Conversational AI and enterprise-grade chatbots that increase sales and improve customer...

Category Leaders

A complete system of record for your fleet. Track, analyze and improve your fleet operations with Fleetio's suite of fleet...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

6

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

24

10

2

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

5

4

3

2

1

135

36

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool.

AB

Ashley B.

Great product and great support should you need anything ,was a funniest when it came to using some software but all I had to do was contact the support department and they plenty helpful.

AB

Alice B.

The customer support agents on LiveEngage is just an extra reason why I love this program , they are polite ,willing to help and are available at all times.

Basiirat A.

Pros

Fleetio is very intuitive and the entire Fleetio staff is always super helpful and friendly. I'd recommend it to any company with a fleet of any size.

SC

Steve C.

Getting help or in contact with any support has been the easiest process. They have been absolutely helpful and are always getting right back to me and always help resolve all of our issues.

MD

Michelle D.

The inspection function is top notch and easily customized per vehicle. The fuel tracking is great and easy to use really helps to determine your cost for operating a asset in seconds.

ML

Morgan L.

Cons

Terrible customer service - we were charged for months after closing the account.

EB

Erica B.

Trying to figure out myself how to. Find an up to date tutorial (practically an impossible mission through the maze of unclear web pages and unsuccessful searches).

IS

Iris S.

This can be really confusing when you have multiple chats opened named "visitor.

AR

Anonymous Reviewer

Cons

Inability to send reminders and notifications to SMS. Inability to scan barcodes with a scanner off of a tablet or computer.

ST

Serge T.

We have cradle to grave service records, we are getting vehicles back on the road after accidents fast because all of the documents are housed in one location.

TM

THOMAS M.

Knowing in real time if there are issues with vehicles and getting all the right information of the problems.

HF

Hilario F.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review18 days ago

Key features

  • Total features68
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Images
  • Asset Library
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Auto-Responders
  • Automated Scheduling
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Check-in/Check-out
  • Churn Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Contextual Guidance
  • Cost Tracking
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Email Management
  • Employee Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • File Transfer
  • For Developers
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Gauge Commands Scheduling
  • Geotargeting
  • IFTA Reporting
  • Incident Reporting
  • Inspection Management
  • Intent Recognition
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • Parts Management
  • Personnel Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Preventive Maintenance
  • Proactive Chat
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduled / Automated Reports
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Service History
  • Social Media Integration
  • Standards Conversion
  • Status Tracking
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Third Party Integrations
  • Tire Management
  • Transcripts/Chat History
  • Transfers/Routing
  • User Management
  • VIN Lookup
  • Variables Monitoring
  • Vehicle Information
  • Video Support
  • Visual Analytics
  • Warranty Tracking
  • Website Visitor Tracking
  • Work Order Management
  • Total features49
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Images
  • Asset Library
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Auto-Responders
  • Automated Scheduling
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Check-in/Check-out
  • Churn Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Contextual Guidance
  • Cost Tracking
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Email Management
  • Employee Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • File Transfer
  • For Developers
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Gauge Commands Scheduling
  • Geotargeting
  • IFTA Reporting
  • Incident Reporting
  • Inspection Management
  • Intent Recognition
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • Parts Management
  • Personnel Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Preventive Maintenance
  • Proactive Chat
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduled / Automated Reports
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Service History
  • Social Media Integration
  • Standards Conversion
  • Status Tracking
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Third Party Integrations
  • Tire Management
  • Transcripts/Chat History
  • Transfers/Routing
  • User Management
  • VIN Lookup
  • Variables Monitoring
  • Vehicle Information
  • Video Support
  • Visual Analytics
  • Warranty Tracking
  • Website Visitor Tracking
  • Work Order Management

Integrations

  • Total integrations19
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations19
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM