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Overview

LivePerson is an industry leader in Conversational AI and enterprise-grade chatbots that increase sales and improve customer...

Hubble provides plug-and-play reporting, analytics, and planning for Oracle E-Business Suite and JD Edwards.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

24

10

2

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.6

5

4

3

2

1

48

25

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The customer support agents on LiveEngage is just an extra reason why I love this program , they are polite ,willing to help and are available at all times.

Basiirat A.

Great product and great support should you need anything ,was a funniest when it came to using some software but all I had to do was contact the support department and they plenty helpful.

AB

Alice B.

I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool.

AB

Ashley B.

Pros

User friendly and great templates. Customer service is always very helpful to resolve any issue we may have.

BT

Beth T.

User friendly and great templates. Customer service is always very helpful to resolve any issue we may have.

MP

Marianna P.

We have been using Insight Software since 2007. It has been a tremendous asset and enables us to drill down, prepare our f/s with ease and coconduct our research of outstanding items.

JR

Julie R.

Cons

Terrible customer service - we were charged for months after closing the account.

EB

Erica B.

Trying to figure out myself how to. Find an up to date tutorial (practically an impossible mission through the maze of unclear web pages and unsuccessful searches).

IS

Iris S.

This can be really confusing when you have multiple chats opened named "visitor.

AR

Anonymous Reviewer

Cons

Our organization was considering moving away from our JDE system due to the difficulty in creating reports and poor access to data.

JK

Jon K.

Its hard to say what I don't like about the product or vendor.

KM

Kristina M.

Over the past couple of years our organization has struggled to report and utilize the data in our ERP.

LE

Lawrence E.

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features68
  • "What If" Scenarios
  • AI/Machine Learning
  • API
  • Account Reconciliation
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automated Scheduling
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Canned Responses
  • Cash Management
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Consolidation/Roll-Up
  • Contextual Guidance
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • ERP
  • Email Management
  • Employee Management
  • Event Triggered Actions
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • File Transfer
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Developers
  • Forecasting
  • General Ledger
  • Geotargeting
  • Income & Balance Sheet
  • Intent Recognition
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • KPI Monitoring
  • Key Performance Indicators
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • Performance Metrics
  • Planning Tools
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Profit/Loss Statement
  • Profitability Analysis
  • Project Accounting
  • Projections
  • Quantitative Analysis
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Reports
  • Scenario Planning
  • Scheduled / Automated Reports
  • Scorecards
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Strategic Planning
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Third Party Integrations
  • Time & Expense Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Trend / Problem Indicators
  • Trend Analysis
  • Version Control
  • Video Support
  • Visual Analytics
  • Website Visitor Tracking
  • Workflow Management
  • Total features62
  • "What If" Scenarios
  • AI/Machine Learning
  • API
  • Account Reconciliation
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automated Scheduling
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Canned Responses
  • Cash Management
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Consolidation/Roll-Up
  • Contextual Guidance
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • ERP
  • Email Management
  • Employee Management
  • Event Triggered Actions
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • File Transfer
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Developers
  • Forecasting
  • General Ledger
  • Geotargeting
  • Income & Balance Sheet
  • Intent Recognition
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • KPI Monitoring
  • Key Performance Indicators
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • Performance Metrics
  • Planning Tools
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Profit/Loss Statement
  • Profitability Analysis
  • Project Accounting
  • Projections
  • Quantitative Analysis
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Reports
  • Scenario Planning
  • Scheduled / Automated Reports
  • Scorecards
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Strategic Planning
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Third Party Integrations
  • Time & Expense Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Trend / Problem Indicators
  • Trend Analysis
  • Version Control
  • Video Support
  • Visual Analytics
  • Website Visitor Tracking
  • Workflow Management

Integrations

  • Total integrations19
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM