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Conversational Cloud vs Kaspersky Endpoint Security Comparison

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Overview

LivePerson is an industry leader in Conversational AI and enterprise-grade chatbots that increase sales and improve customer...

Category Leaders

Kaspersky Endpoint Security is an on-premise and cloud-based threat intelligence software designed to help businesses detect...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

405

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

24

10

2

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

5

4

3

2

1

551

275

76

19

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

The customer support agents on LiveEngage is just an extra reason why I love this program , they are polite ,willing to help and are available at all times.

Basiirat A.

Great product and great support should you need anything ,was a funniest when it came to using some software but all I had to do was contact the support department and they plenty helpful.

AB

Alice B.

I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool.

AB

Ashley B.

Pros

What I like the most about this software is how easy was to install. Another great benefit of this software is equipment performance.

PP

Paula P.

It is a simple and straightforward solution to keep my company's computers safe. It has a great cost benefit and is perfectly integrated with the Windows System.

Fábio Roque da Silva R.

All and all, Kaspersky has proven to be one of the best antivirus solutions out there and I highly recommend it.

RR

Robert R.

Cons

Terrible customer service - we were charged for months after closing the account.

EB

Erica B.

Trying to figure out myself how to. Find an up to date tutorial (practically an impossible mission through the maze of unclear web pages and unsuccessful searches).

IS

Iris S.

This can be really confusing when you have multiple chats opened named "visitor.

AR

Anonymous Reviewer

Cons

The only problem i had faced while using Kaspersky was it is too bulky for the system, means it slows down that is the problem i faced while using Kaspersky and the updates are too frequent.

AR

Anonymous Reviewer

As with almost every anti malware software, it can be a problem once the resource use rises too high. Kaspersky is guilty of this as well, but it is at least manageable.

AR

Anonymous Reviewer

The company seems a bit vague in their practices which caused considerable concern for my management team and thus we were banned from its use.

Dawn F.

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features68
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Spam
  • Anti Virus
  • Application Security
  • Auto-Responders
  • Automated Scheduling
  • Behavioral Analytics
  • CRM
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Contextual Guidance
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Device Management
  • Email Management
  • Encryption
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • File Transfer
  • Firewalls
  • For Developers
  • Geotargeting
  • Intent Recognition
  • Interaction Tracking
  • Intrusion Detection System
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Natural Language Processing
  • Negative Feedback Management
  • Network Security
  • Offline Form
  • Patch Management
  • Policy Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Third Party Integrations
  • Threat Response
  • Transcripts/Chat History
  • Transfers/Routing
  • VPN
  • Video Support
  • Virus Definition Update
  • Visual Analytics
  • Vulnerability Protection
  • Vulnerability Scanning
  • Web Threat Management
  • Website Visitor Tracking
  • Total features22
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Spam
  • Anti Virus
  • Application Security
  • Auto-Responders
  • Automated Scheduling
  • Behavioral Analytics
  • CRM
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Contextual Guidance
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Device Management
  • Email Management
  • Encryption
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • File Transfer
  • Firewalls
  • For Developers
  • Geotargeting
  • Intent Recognition
  • Interaction Tracking
  • Intrusion Detection System
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Natural Language Processing
  • Negative Feedback Management
  • Network Security
  • Offline Form
  • Patch Management
  • Policy Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Third Party Integrations
  • Threat Response
  • Transcripts/Chat History
  • Transfers/Routing
  • VPN
  • Video Support
  • Virus Definition Update
  • Visual Analytics
  • Vulnerability Protection
  • Vulnerability Scanning
  • Web Threat Management
  • Website Visitor Tracking

Integrations

  • Total integrations19
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations5
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM