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Conversational Cloud vs ManageEngine Mobile Device Manager Plus Comparison

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Overview

LivePerson is an industry leader in Conversational AI and enterprise-grade chatbots that increase sales and improve customer...

Category Leaders

ManageEngine Mobile Device Manager Plus is easy to deploy and secures thousands of mobile devices within your organization.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

64

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

24

10

2

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

5

4

3

2

1

269

155

8

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool.

AB

Ashley B.

Great product and great support should you need anything ,was a funniest when it came to using some software but all I had to do was contact the support department and they plenty helpful.

AB

Alice B.

The customer support agents on LiveEngage is just an extra reason why I love this program , they are polite ,willing to help and are available at all times.

Basiirat A.

Pros

Excellent product, every day it offers better functionalities, the applicable security and control levels are very good.

Manuel Alejandro C.

I loved the fact that i had so many features available in one environment and each one of them worked perfectly fine. The key word is Customizability.

PP

Polys P.

The ease of use and the go to for help on topics are very helpful. This allows to set it up faster, and they have good training and support.

NV

Nazario V.

Cons

Terrible customer service - we were charged for months after closing the account.

EB

Erica B.

Trying to figure out myself how to. Find an up to date tutorial (practically an impossible mission through the maze of unclear web pages and unsuccessful searches).

IS

Iris S.

This can be really confusing when you have multiple chats opened named "visitor.

AR

Anonymous Reviewer

Cons

But the worst part is the support is extremely poor and unhelpful.

AR

Anonymous Reviewer

There are some minor UI inconsistencies between tabs that were weird to figure out (only at first) and the current knowledgebase is somewhat minimal.

JS

Josh S.

The process to configure and distribute apps is lengthy, time consuming and confusing at the beginning.

GP

Gerardo P.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features68
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • App Management
  • Application Management
  • Asset Lifecycle Management
  • Auto-Responders
  • Automated Scheduling
  • Automatic Reset
  • Automatic User/Device Recognition
  • Browsing Restrictions
  • CRM
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Compliance Management
  • Content Management
  • Contextual Guidance
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Management
  • Data Synchronization
  • Deployment Management
  • Email Management
  • Endpoint Management
  • Event Triggered Actions
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • For Developers
  • Geotargeting
  • IT Asset Tracking
  • Intent Recognition
  • Interaction Tracking
  • Inventory Management
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • Point of Sale (POS)
  • Policy Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Sharing
  • Search/Filter
  • Secure Browsing
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Software Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronization Scheduling
  • Text Analysis
  • Third Party Integrations
  • Timeout
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Support
  • Visual Analytics
  • Website Visitor Tracking
  • Wireless Internet Access
  • Total features26
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • App Management
  • Application Management
  • Asset Lifecycle Management
  • Auto-Responders
  • Automated Scheduling
  • Automatic Reset
  • Automatic User/Device Recognition
  • Browsing Restrictions
  • CRM
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Compliance Management
  • Content Management
  • Contextual Guidance
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Management
  • Data Synchronization
  • Deployment Management
  • Email Management
  • Endpoint Management
  • Event Triggered Actions
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • For Developers
  • Geotargeting
  • IT Asset Tracking
  • Intent Recognition
  • Interaction Tracking
  • Inventory Management
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • Point of Sale (POS)
  • Policy Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Sharing
  • Search/Filter
  • Secure Browsing
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Software Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronization Scheduling
  • Text Analysis
  • Third Party Integrations
  • Timeout
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Support
  • Visual Analytics
  • Website Visitor Tracking
  • Wireless Internet Access

Integrations

  • Total integrations19
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM