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Conversational Cloud Logo

Conversational Cloud

AI-Powered Chatbots, Messaging & Live Chat for Businesses

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(9)

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Conversational Cloud Reviews - Page 2

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39 reviews

Recommended

AR
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Machinery,

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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does the job

Reviewed 6 years ago
Pros

works well for smaller organizations, especially where there are application engineers as well as in person sales teams to make sure they're online when necessary

Cons

a little frustrating with the setup process, but it wasn't too bad. the user interface isn't terrible but I do see room for improvement.

MB
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Michael B.

Leisure, Travel & Tourism, 51-200 employees

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Horrible customer support

Reviewed 7 years ago

we had live chat on our website for a test.

Pros

nothing really impressed me. I'm sure there are better live chat solutions out there that would most definitely have better customer support.

Cons

terrible customer support, a real pain to cancel the service...they continued to charge us even after the 90 day period from cancellation.