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Malcolm! vs Documate Comparison

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Overview

Category Leaders

Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online.

Documate is no-code document automation software that allows you to create custom webforms that populate data into your form...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

30

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

32

5

4

3

2

1

30

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

26

5

4

3

2

1

26

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It's so clever and a great off-the-shelf solution for FAQs and Customer Support Centre. It's also very affordable for SMEs and scale-up businesses like ours.

SB

Stephanie B.

Malcolm! helps non-tech people like me produce beautiful sites with ease. It takes a little bit of time to set up and the result is professional with my brand colours.

AR

Anonymous Reviewer

Malcolm is absolutely great, it's way batter than what the competition is doing out there. They provide excellent support, an excellent UI and it just works.

AR

Anonymous Reviewer

Pros

Others have said this, but it's amazing how much you can do with such a clean no-code interface.

AR

Anonymous Reviewer

Powerful software with a beautiful output. Saved so much time customizing documents for specific cli.

AR

Anonymous Reviewer

The coding is simple and intuitive - it's actually fun. I was able to turn a complex contract into a simple and easy to use questionnaire.

SS

Susan S.

Cons

It's a bit overbearing at times, and can be confusing to navigate.

AR

Anonymous Reviewer

We were using an open source alternative but it was buggy and really confusing.

jm

jay m.

The only thing to bear in mind is that there are an awful lot of options when it comes to configuring workflows, and you need to take your time to familiarise yourself with everything.
AvatarImg

Antony C.

Cons

Before we started using Documate, we were manually drafting documents with MS Word, which wasted thousands of hours of employee time.

AR

Anonymous Reviewer

Seriously nothing right now. Documate has made assembling documents a breeze.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features56
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Batch Processing
  • Cataloging/Categorization
  • Categorization/Grouping
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Configurable Workflow
  • Content Library
  • Content Management
  • Contract Drafting
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Digital Signature
  • Document Automation
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • File Management
  • File Sharing
  • File Storage
  • For Legal Professionals
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Knowledge Base Management
  • Multiple Output Formats
  • Pre-built Templates
  • Process/Workflow Automation
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Editing
  • Third Party Integrations
  • Version Control
  • Web Forms
  • Widgets
  • Workflow Management
  • Total features33
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Batch Processing
  • Cataloging/Categorization
  • Categorization/Grouping
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Configurable Workflow
  • Content Library
  • Content Management
  • Contract Drafting
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Digital Signature
  • Document Automation
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • File Management
  • File Sharing
  • File Storage
  • For Legal Professionals
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Knowledge Base Management
  • Multiple Output Formats
  • Pre-built Templates
  • Process/Workflow Automation
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Editing
  • Third Party Integrations
  • Version Control
  • Web Forms
  • Widgets
  • Workflow Management

Integrations

  • Total integrations13
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • WhatsApp
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • WhatsApp
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM