ManageEngine Remote Access Plus Comparison

Overview

ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$20.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(4)

5

4

3

2

1

3

0

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Cons

  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features35
  • Access Control
  • Active Directory Integration
  • Activity Management
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Authentication
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Drag & Drop Interface
  • File Management
  • File Transfer
  • HIPAA Compliance
  • Help Desk Integration
  • Help Desk Management
  • Instant Messaging
  • Monitoring
  • PCI DSS Compliance
  • Real Time Reporting
  • Remote Access
  • Remote Control
  • Remote File Access
  • Remote Monitoring
  • Remote Update / Installation
  • Reporting & Statistics
  • Role-Based Permissions
  • Task Management
  • Third Party Integration
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Management
  • Video Streaming
  • Video Support

Integrations

  • Total integrationsN/A
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation