ManageEngine Remote Access Plus Reviews - Pros & Cons, Ratings & more

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ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location

ManageEngine Remote Access Plus

Linux

Web-based

Windows

IT Analyst

I like the agent integration with Active Directory to easy deployment via GPO. I like the web interface, and I especially like the performance and features of the tool.

Support Technician

Overall the experience has been great. I like the product and would like to continue to use it.

Not working on Linux, Sometimes works weird when connecting more than one person.

The functionality is good for a web-based front-end tool, and I like the multi-monitor support.

IT Support Specialist

Over all this has been a pleasant experience and easy to use this tool to remote and support our faculty and staff from all over campus and at home.

Implementation & Support Specialist

It's secure and we can send/receive documents. We can also add devices to our favorites and stop/resume and transition between different sessions without any issues.

web develioper

Been using this remote access plus for like 30min and love it its so cheap costs be around £7 to manage 15 of my clients computers.

Lic. Informática

My experience implementing Remote Access has been the best since it is a tool with various options and easy to implement.

IT Administrator

I was drawn to the product due to the trial and price and impressed by the extent of the features.

Service Delivery Lead

There is no need for configuration on the client end. I also like that approval is required before a computer becomes part of the list.

IT Manager

Lightweight agent that allows you to connect to machines connected to the internet. Nice Graphical Interface to see machines online and connect remotely.

Founder 

The integration for my company through these was easy and made it easy for us at KUDO Advertising to realize our goals of having a remote access software.

Unless you bookmark the exact link to the remote management page, it is very difficult to find on the main website.

Manager

User error: Remote access software requires users to have the appropriate technical knowledge and skills to operate it effectively, and user error can result in data loss or other issues.

ManageEngine Remote Access Plus is user-friendly and offers an intuitive interface, making it easy to navigate and use.

Recruiter

It makes diagnosing remote workstation problems a breeze. It's cost-effective compared to sending technicians physically to different remote workers.

Othership

MSP360 Backup

My experience implementing Remote Access has been the best since it is a tool with various options and easy to implement. The best thing is that it allows you to record all support sessions and it helps a lot as evidence.

Remote Access Plus the solution that makes IT support easier

From the moment I began using Remote Access Plus, it was clear that ManageEngine designed the setup process with simplicity in mind. The initial configuration was intuitive, requiring only a few steps to get the server up and running. What stands out is how straightforward it was to deploy to client machines. Whether you’re pushing the installation across a small number of endpoints or an entire enterprise, the process is smooth and remarkably fast. Within minutes, Remote Access Plus was functioning on multiple machines, without any need for manual intervention or complex configuration.

One of the platform’s most beneficial features is its granular control over user roles. Setting up permissions for various IT roles is a breeze. Administrators can easily assign specific permissions based on responsibilities, which ensures that technicians only have access to the tools they need, enhancing both security and productivity. The user interface is well-organized, which makes configuring these roles quick and efficient.

Remote Access Plus offers a powerful suite of management tools that allows IT technicians to take full control of remote systems. From its dashboard, you can monitor system health, resolve issues, and execute maintenance tasks. The availability of a command line interface (CLI) within the platform is particularly useful for advanced troubleshooting, allowing technicians to execute commands on remote machines without needing to be physically present. For registry edits, the built-in Registry Editor lets you access and modify system configurations with ease, which saves significant time compared to manual methods.



ManageEngine hits a home run!

From the very beginning, the installation and setup process is highly intuitive. During the testing phase, we submitted numerous requests, which ManageEngine accepted and added to their development roadmap. Configuring role-based permissions is relatively simple, and using additional tools significantly streamlines the work of IT technicians. The support from ManageEngine is simply excellent. Installing agents on end-user devices is fairly straightforward. I would appreciate having more information in the logs, but even with the current setup, it is still very manageable.

Infrastructure advisor

We are a small team, Due to the covid pandemic all of sudden govt has announced lockdown, I tried different software but within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync.

Good

The remote access plus product has been the winning choice for the business

Manage Engine Remote Access Plus - Great value for money

Overall very pleased so far, I've used ManageEngine products at my place of work so was already familiar with it. I love that it works from the get go, I've tried other software for remote and they always seem to have glitches or so many hurdles to jump to make it work right. It was pretty much install approve and your done.

ManageEngine Remote Access Plus is worth it!

Manage engine remote access plus is a great product and easy to use, the powerful tools like file manager, task manager, ability to start or stop services without remoting into machine is absolutely game changer for me, I would continue using this product as support is amazing even for free editions

Great product at affordable price

As IT we are using it daily to support end users this is reduce the cost and time of going to branches.

Remote access Plus - 5 Stars Remote Support Program

I have been using the system for some months now, and I can say that it's perfect for IT departments because it allows to see if a device is working and connected to the net, which user is using the device and give u the posibility to connect and do any configuration or check taht you need without leaving your seat.

This Software is a Must for big companys or multinational companies.

ManageEngine Remote Access Plus trial experience

I use ManageEngine Remote Access Plus to provide support to the users in my job.

 ManageEngine Remote Access Plus

In general, it is a great tool for the IT support engineer

Remote Access Plus

Very Good Software

Ease your effort for remote access of sytems and Server

I'm fully satisfied. It's a great solution for our needs.

Without Doubt Can be used.

Overall the experience has been great.  I like the product and would like to continue to use it

ManageEngine Remote Access Plus does the Job

Decent product

All solutions one roof 

De momento mi experiencia con la herramienta es muy positiva al ser la herramienta tan fácil de usar y tan completa no he necesitado usar otra aplicación. 

Excelente herramienta para asistencia remota a usuarios.

Excellent tool for remote assistance to users.

Ideal for support

ManageEngine Accesso remoto Plus

Easy to Use & Valuable

It makes diagnosing remote workstation problems a breeze.It's cost-effective compared to sending technicians physically to different remote workers.

Amazing Remote Desktop Manager! 

It is one of the most advanced solution to remotely support users.

ManageEngine Remote Access Plus Reviews (2025)

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