Convoso Alternatives, Competitors & Similar Software

Features

Total

35

43

66

features in common

35

features in common

SpitFire's unique features

Open Database Design
Alerts / Escalation
Real-Time Chat
Conferencing

Convoso's unique features

Alerts/Notifications
Real Time Data
Multi-Channel Management
Customizable Templates

Pricing

Value for money

3.9

0.5

4.4

What users say about SpitFire's value for money

Read all reviews

For companies like ours that are not very technologically inclined, having their customer service team available to answer questions and troubleshoot has been WONDERFUL and a must.

NS

Nate S.

Warren, Brent, Ankit, and Supria are all people at OPC that are amazing talents, and they have all of my confidence to work on our systems at any time.

BH

Ben H.

Categories in common

Features

Total

29

36

66

features in common

29

features in common

Call Logic's unique features

Data Management
Email Management
Calendar Management
Email Templates

Convoso's unique features

Outbound Call Center
Monitoring
Customizable Templates
Customizable Fields

Pricing

Starting from

$79.99/month

Value for money

4.7

0.3

4.4

What users say about Call Logic's value for money

Read all reviews

Customer service is excellent their team is very responsive and knowledgeable and easy to get in touch with. You always get a live person and they will help you get started.

LM

Liberato M.

The support and training have been excellent and very responsive.

CW

Chuck W.

Categories in common

Features

Total

42

96

66

features in common

42

features in common

Ricochet360's unique features

Web-based Deployment
Routing
Customer Support
Keyword Tracking

Convoso's unique features

Customer Segmentation
Integrations Management
Customizable Templates
Customizable Fields

Pricing

Value for money

4.7

0.3

4.4

What users say about Ricochet360's value for money

Read all reviews

Ricochet is an excellent easy to use software. The changes being made are heading in the right direction.

BH

Brittany H.

It has been a very easy transition and the experience has been great.

CG

Corey G.

Categories in common

Features

Total

45

57

66

features in common

45

features in common

CallShaper's unique features

Chat/Messaging
Workforce Management
Real-Time Chat
Chatbot

Convoso's unique features

Contact Database
Customizable Reports
Customizable Templates
Customer History

Pricing

Value for money

4.9

0.5

4.4

What users say about CallShaper's value for money

Read all reviews

I love the fact that it is so easy to program, I don't need a programmer's help to set up a campaign. The reporting is great, and you can drill down to the rep or media level and listen to the calls.

CA

Christie A.

This is a great system and one of the best features is the customization script on the fly making it really easy to make changes to existing scripts and the logic is easy to understand.

AI

Ali I.

Categories in common

Features

Total

56

126

66

features in common

56

features in common

PhoneBurner's unique features

Telemarketing Management
Sales Reports
Multi-Campaign
Dashboard

Convoso's unique features

Automated Routing
Customer History
Multi-Channel Management
Predictive Dialer

Pricing

Starting from

$149/month

Value for money

4.6

0.2

4.4

What users say about PhoneBurner's value for money

Read all reviews

My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team.

NP

Nicky P.

Can't forget Jeff Osness he admitted and took FULL BLAME for not responding to my customer request. Come on now, Where in American History will someone take blame for anothers actions.

CT

Chris T.

Categories in common

Features

Total

28

66

features in common

28

features in common

RingCentral Engage Voice's unique features

No unique features

Convoso's unique features

Lead Capture
Inbound Call Center
Customizable Templates
Call List Management

Categories in common

Features

Total

37

53

66

features in common

37

features in common

Aloware's unique features

Communication Management
SMS Marketing
PBX
Chat/Messaging

Convoso's unique features

FTC Compliance
List Management
Customizable Templates
Customizable Fields

Pricing

Starting from

$50/month

Value for money

4.4

What users say about Aloware's value for money

Read all reviews

Aloware are and the team behind it are excellent. Great value, very responsive to customers, and a high level of configurability for coders and non-coders alike.

IB

Ian B.

It is an awesome thing using this software. I would recommend this to all to use it.

MG

Marvin G.

Categories in common

Features

Total

44

82

66

features in common

44

features in common

Kixie PowerCall's unique features

Dashboard
Text to Speech
Activity Tracking
Online Voice Transmission

Convoso's unique features

FCC Compliance
Blended Call Center
Campaign Management
Monitoring

Pricing

Starting from

$29/month

Value for money

4.6

0.2

4.4

What users say about Kixie PowerCall's value for money

Read all reviews

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.

AH

Andrew H.

From sales and customer service they have all been super helpful and great to work with.

WO

Wes O.

Categories in common

Features

Total

41

53

66

features in common

41

features in common

Sales Sling's unique features

Activity Dashboard
Who Answered Log
Outbound Reporting
Performance Metrics

Convoso's unique features

Customer Segmentation
Lead Generation
Customizable Templates
Automated Routing

Pricing

Starting from

$49.99/month

Value for money

4.4

What users say about Sales Sling's value for money

Read all reviews

The system structure and functionalities are superb. And the tech support team is always very helpful.

FS

Fiyinfoluwa S.

We never had such a good all in one software that basically runs our call center. Its ease could be taught to anyone and its great that we can monitor and step in on calls too right from our own desk.

Steven G.

Categories in common

Features

Total

53

85

66

features in common

53

features in common

ChaseData CCaaS's unique features

Dashboard
Role-Based Permissions
Call Queues
Real-Time Chat

Convoso's unique features

Sales Activity Management
Real Time Analytics
Customizable Templates
Contact Database

Pricing

Value for money

4.6

0.2

4.4

What users say about ChaseData CCaaS's value for money

Read all reviews

It is flexible and powerful, allow our organization to design a solution that is meeting all our needs. The reporting out of the box is strong, and they will customize reports as needed.

WD

Wayne D.

The ability to integrate this software with existing systems and processes is outstanding. Easy to connect to any type of Database.

BH

Brian H.

Categories in common

Features

Total

45

56

66

features in common

45

features in common

ReadyMode's unique features

Data Management
Email Templates
Activity Tracking
Calendar Management

Convoso's unique features

Real Time Data
Customizable Reports
Customizable Templates
Automated Routing

Pricing

Value for money

3.8

0.6

4.4

What users say about ReadyMode's value for money

Read all reviews

I love how easy this platform is to integrate for 3rd party lead posting, how easy it is to purchase and replace DIDs, and I love how easy it is to create and Inbound IVR.

AD

Al D.

Their handling of the problems has been very poor, pathetic would be the appropriate term. It's the 7th ACD I deployed, the worst of all.

AM

Alexandre M.

Categories in common

Features

Total

47

104

66

features in common

47

features in common

Ring.io's unique features

Sales Reports
Telemarketing Management
Video Conferencing
Automated Attendant

Convoso's unique features

Customizable Templates
Answering Machine Detection
Integrations Management
Customer Database

Pricing

Starting from

$69/month

Value for money

3.9

0.5

4.4

What users say about Ring.io's value for money

Read all reviews

Customer support did an amazing job easily onboarding us, and conveying the features and benefits in an easy to understand way. And then, he setup our solution (both Zoho and Ring.io).

BB

Brian B.

I need to see if any corrections need to be made without alot of scrolling. Im afraid I will accidentally hit send before proofreading.

KS

Karen S.

Categories in common

Features

Total

51

71

66

features in common

51

features in common

uContact's unique features

Chatbot
Phone Key Input
Video Conferencing
Activity Dashboard

Convoso's unique features

Third Party Integrations
Performance Management
Sales Activity Management
Contact Management

Categories in common

Features

Total

59

124

66

features in common

59

features in common

Five9's unique features

SIP Trunking
Process/Workflow Automation
Multiple Scripts
Call Queues

Convoso's unique features

Customizable Fields
Answering Machine Detection
Reminders
Sales Activity Management

Pricing

Value for money

4.0

0.4

4.4

What users say about Five9's value for money

Read all reviews

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.

CM

Christopher M.

Categories in common

Features

Total

26

56

66

features in common

26

features in common

One Call Now's unique features

Push Notifications
Campus Notifications
Multi-Language
Mobile Alerts

Convoso's unique features

Outbound Call Center
Lead Management
Campaign Management
Interaction Tracking

Pricing

Value for money

4.2

0.2

4.4

What users say about One Call Now's value for money

Read all reviews

I like the ease of use and reliability is great. It has an app I can easily use from my android phone.

Dan R.

It is wonderful that when we have a prayer request that we can put it out to our prayer groups and the people receive it immediately so they can begin praying for that person or situation.

CM

Carol M.

Categories in common

Features

Total

46

98

66

features in common

46

features in common

Aircall's unique features

Task Management
Unified Communications
PBX
Donor Management

Convoso's unique features

FCC Compliance
Campaign Management
Customer Database
Performance Management

Pricing

Starting from

$40/month

Value for money

4.1

0.3

4.4

What users say about Aircall's value for money

Read all reviews

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

RP

Ria P.

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

JB

Jonathon B.

Categories in common

Features

Total

39

62

66

features in common

39

features in common

Myphoner's unique features

For Small Businesses
Dashboard
Lead Qualification
Activity Dashboard

Convoso's unique features

Outbound Call Center
Customer Segmentation
Customizable Templates
Automated Routing

Pricing

Starting from

$0

Value for money

4.7

0.3

4.4

What users say about Myphoner's value for money

Read all reviews

This system makes it so easy to track. It is reliable, intuitive for users and is backed by a team of awesome people.

BB

Benjamin B.

Our lead generating efforts are now streamlined, the setup was easy, and we are super happy with this feature-rich calling software. Thanks for your work making the software a breeze to use.

JC

Jess C.

Categories in common

Features

Total

45

73

66

features in common

45

features in common

Bright Pattern's unique features

PBX
Telemarketing Management
Conferencing
Appointment Management

Convoso's unique features

Contact Database
Lead Distribution
Contact Management
Monitoring

Pricing

Starting from

$70/month

Value for money

4.8

0.4

4.4

What users say about Bright Pattern's value for money

Read all reviews

After using several products on the market I have found that Brightpattern is the most powerful and best priced software we can get and their customer service is by far the best that exists.

GG

Gerry G.

The features and functionality are industry best practice, but the people and support are amazing.

EB

Eric B.

Categories in common

Features

Total

53

125

66

features in common

53

features in common

Genesys Cloud CX's unique features

Email Templates
KPI Monitoring
Unified Communications
Appointment Management

Convoso's unique features

Customizable Fields
Reminders
Contact Management
Customizable Reports

Pricing

Starting from

$75/month

Value for money

4.0

0.4

4.4

What users say about Genesys Cloud CX's value for money

Read all reviews

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

Categories in common

Features

Total

55

110

66

features in common

55

features in common

MaxContact's unique features

Social Media Integration
Activity Dashboard
Employee Scheduling
Live Chat

Convoso's unique features

Reminders
Customer History
Customizable Templates
Automatic Lead Distribution

Categories in common

Features

Total

28

35

66

features in common

28

features in common

Callsquad's unique features

Dashboard
Multi-Campaign
Performance Metrics
Activity Dashboard

Convoso's unique features

API
Reminders
Contact Management
Sales Activity Management

Categories in common

Features

Total

50

125

66

features in common

50

features in common

CallTrackingMetrics' unique features

Phone Key Input
Multiple Scripts
Campaign Segmentation
Activity Tracking

Convoso's unique features

Sales Activity Management
Customer Segmentation
Auto-Dialer
Contact Management

Pricing

Starting from

$39/month

Value for money

4.4

What users say about CallTrackingMetrics' value for money

Read all reviews

They also follow-up to ensure everything is still going well with the issue/update. CTM works great for our clients, and its great to know the Customer Service is there to support us when we need it.

MG

Molly G.

Call Tracking Metrics has amazing reporting dashboards and is extremely customizable, yet super user-friendly.

AF

Andy F.

Categories in common

Features

Total

44

65

66

features in common

44

features in common

CallTools' unique features

Help Desk Management
Activity Dashboard
Data Management
Lead Qualification

Convoso's unique features

Real Time Data
Contact Database
Customizable Templates
Automated Routing

Pricing

Value for money

4.8

0.4

4.4

What users say about CallTools' value for money

Read all reviews

Agents love it because it is so easy to use. The reliability of being available with very limited downtime is another huge factor that we liked about the software.

JG

Joseph G.

Easy to use, great support, super functional. The CRM component is good and they have a Big Purple Dot integration which is good for us.

Jeff P.

Categories in common

Features

Total

47

53

66

features in common

47

features in common

Newfies-Dialer's unique features

Voice Mail
Activity Dashboard
Activity Tracking
Dashboard

Convoso's unique features

Customizable Templates
FTC Compliance
FCC Compliance
CRM

Categories in common

Features

Total

46

87

66

features in common

46

features in common

RingCentral Contact Center's unique features

Surveys & Feedback
Email Management
Collaboration Tools
Social Media Integration

Convoso's unique features

FCC Compliance
Customizable Templates
Alerts/Notifications
Integrations Management

Pricing

Value for money

4.1

0.3

4.4

What users say about RingCentral Contact Center's value for money

Read all reviews

We use this program 2-3 a week and the quality is good. When we have issues we are easily able to contact support team and they are friendly and helpful with an issues that arise.

EM

Ericka M.

Our sales team switched from Google Voice a few weeks ago to RingCentral and it's amazing. It has a clean useful interface on the web version that I use.

EK

Eric K.

Categories in common

Features

Total

56

134

66

features in common

56

features in common

CloudTalk's unique features

File Transfer
User Management
Communication Management
Multiple Parties

Convoso's unique features

Reminders
Multi-Channel Management
Lead Generation
Customizable Templates

Pricing

Starting from

$25/month

Value for money

4.3

0.1

4.4

What users say about CloudTalk's value for money

Read all reviews

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.

AR

Anonymous Reviewer

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.

Julius T.

Categories in common

Features

Total

61

104

66

features in common

61

features in common

contactSPACE's unique features

Performance Metrics
For Nonprofits
Online Giving
SMS Messaging

Convoso's unique features

Customer Segmentation
Customizable Templates
Reminders
Sales Activity Management

Pricing

Value for money

4.3

0.1

4.4

What users say about contactSPACE's value for money

Read all reviews

It also looks great when we have clients come in to listen to calls or to meet the agents which in turn makes us look good. I would recommend ContactSpace to any business in this industry.

HH

Hayley H.

Visually I think its the best system out there and because every part of the system is so intuitive it allows you to be very creative in your set up.

MY

Michael Y.

Categories in common

Features

Total

48

129

66

features in common

48

features in common

NICE CXone's unique features

Network Monitoring
Macros/Templated Responses
Shift Swapping
Request Assignment

Convoso's unique features

Data Import/Export
Answering Machine Detection
Lead Management
Customizable Fields

Pricing

Starting from

$100/month

Value for money

4.0

0.4

4.4

What users say about NICE CXone's value for money

Read all reviews

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.

rakesh m.

The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.

JW

Justin W.

Categories in common

Features

Total

48

53

66

features in common

48

features in common

Adversus' unique features

Video Conferencing
Purchasing & Receiving
Activity Dashboard
Activity Tracking

Convoso's unique features

Customizable Templates
Automatic Lead Distribution
Automated Routing
Queue Management

Pricing

Starting from

€100/month

Value for money

4.9

0.5

4.4

What users say about Adversus' value for money

Read all reviews

You want the best for your business. Because this is only if you want the best.

KP

Kristoffer P.

The dialed is awesome and when you look into it more, it can do a lot, and often when I have something new in the dialer and in the hole system, they are ahead of me, and already on it.

KP

Kristoffer P.

Categories in common

Features

Total

42

61

66

features in common

42

features in common

XCALLY's unique features

PBX
Text to Speech
SMS Messaging
Automated Attendant

Convoso's unique features

Lead Generation
Integrations Management
Customizable Templates
Lead Management

Pricing

Value for money

4.7

0.3

4.4

What users say about XCALLY's value for money

Read all reviews

I like it because it is very productive, its interface is good, is an easy to use software and the price is very good.

Fabricio G.

Xcally is very scalable offering the perfect out of box solution for small companies and very accommodating for all it's growth needs.

MM

Matovu M.

Categories in common

Features

Total

50

82

66

features in common

50

features in common

Voiso's unique features

Automatic Outbound Dialer
Service Level Agreement (SLA) Management
Surveys & Feedback
Live Chat

Convoso's unique features

Customizable Fields
Contact Database
Reminders
Customizable Templates

Categories in common

Features

Total

39

59

66

features in common

39

features in common

Qubicles' unique features

Support Ticket Management
Softphone
Live Chat
Self Service Portal

Convoso's unique features

FTC Compliance
List Management
Contact Management
Customizable Fields

Pricing

Starting from

$0/month

Value for money

4.8

0.4

4.4

What users say about Qubicles' value for money

Read all reviews

We have had issues with timing errors if there are too many records in a campaign, so having to clean up campaign to avoid posting errors can be a pain.

MB

Mario B.

There's a rather steep learning curve and answering machine detection absolutely bad. I lost a $56,000 call-center contract because Fenero doesn't know how to listen for a voicemail beep.

DA

Daryl A.

Categories in common

Features

Total

27

83

66

features in common

27

features in common

Twilio's unique features

Mass Texting
On-Demand Recording
Text-to-Win
Status Tracking

Convoso's unique features

FTC Compliance
Automatic Lead Distribution
Customizable Templates
Call Disposition

Pricing

Starting from

$0.01

Value for money

4.3

0.1

4.4

What users say about Twilio's value for money

Read all reviews

Fantastic service for the money they ask. Twilio is a wonderful tool for building an infrastructure for making phone calls and sending SMS messages.

AR

Anonymous Reviewer

Some of the support team at Twilio is okay. Some of them are the worst: Rude, unhelpful and stubborn and zero knowledge about their product and the industry they are part of.

OM

Or M.

Categories in common

Convoso Alternatives & Competitors

Top 10 free alternatives

SpitFire

Call Logic

Ricochet360

CallShaper

PhoneBurner

RingCentral Engage Voice

Aloware

Kixie PowerCall

Sales Sling

ChaseData CCaaS

ReadyMode

Ring.io

uContact

Five9

One Call Now

Aircall

Myphoner

Bright Pattern

Genesys Cloud CX

MaxContact

Callsquad

CallTrackingMetrics

CallTools

Newfies-Dialer

RingCentral Contact Center

CloudTalk

contactSPACE

NICE CXone

Adversus

XCALLY

Voiso

Qubicles

Twilio

Squaretalk