Convoso Alternatives, Competitors & Similar Software

Features

Total

13

46

80

features in common

13

features in common

Phone.com's unique features

Audio Calls
Automatic Transcription
Presentation Streaming
Remote Access/Control

Convoso's unique features

SSL Security
Interaction Tracking
Customizable Reports
Process/Workflow Automation

Pricing

Value for money

3.8

1.1

4.9

What users say about Phone.com's value for money

Read all reviews

IP phone system for on-the-go small business owners - great features that can make you look like a full-fledged company. Prices are competitive, too.

CB

Craig B.

Dont need any hardware for this system and can use it anywhere. Has built in fax and sms capability and contact management, like the online portal for sms messaging very good and quick.

FG

Fernando G.

Categories in common

Features

Total

40

81

80

features in common

40

features in common

Vocalcom 's unique features

Employee Management
Video Conferencing
Role-Based Permissions
Social Media Integration

Convoso's unique features

Gamification
Answering Machine Detection
Contact Management
Preview Dialer

Categories in common

Features

Total

20

30

80

features in common

20

features in common

Ringio's unique features

Sales Management
Conversion Tracking
Telemarketing Management
Mobile Access

Convoso's unique features

Real Time Data
Callback Scheduling
Manual Dialer
Compliance Management

Categories in common

Features

Total

24

64

80

features in common

24

features in common

8x8 Virtual Office's unique features

Two-Way Audio & Video
Collaboration Tools
Ring Groups
HIPAA Compliant

Convoso's unique features

Lead Distribution
Callback Scheduling
Customizable Fields
Compliance Management

Pricing

Starting from

$12/month

Value for money

3.8

1.1

4.9

What users say about 8x8 Virtual Office's value for money

Read all reviews

Works great on mobile and desktop. The call quality was overall consistently good and it did integrate with Salesforce.

RD

Robin D.

It also crashes on me a lot. These are annoying issues, but they could also be much worse.

AD

Adam D.

Categories in common

Features

Total

44

73

80

features in common

44

features in common

Connect First's unique features

Automated Scheduling
Project Templates
Auto-Responders
Customizable Branding

Convoso's unique features

Lead Generation
Workflow Management
Contact Management
Reminders

Pricing

Value for money

4.3

0.6

4.9

What users say about Connect First's value for money

Read all reviews

The ability to utilize an at-home agent base with all of the bells and whistles provided by an on premise ACD. Ease of use for the agents and admins has been wonderful.

SM

Shelley M.

Connect First is supported by a quality team of customer service professionals, who have taken the time to help resolve each issue I have come across.

DG

Derick G.

Categories in common

Features

Total

12

26

80

features in common

12

features in common

Huawei eSpace Contact Center's unique features

Action Management
Activity Management
Video Conferencing
Customer Accounts

Convoso's unique features

Learning Management
Preview Dialer
Rules-Based Workflow
Performance Management

Categories in common

Features

Total

47

356

80

features in common

47

features in common

Bitrix24's unique features

Time Tracking by Client
Recurring Tasks
Segmentation
Lead Segmentation

Convoso's unique features

Real Time Data
Avatars
Blended Call Center
Compliance Management

Pricing

Starting from

$24/month

Value for money

4.2

0.7

4.9

What users say about Bitrix24's value for money

Read all reviews

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Categories in common

Features

Total

60

140

80

features in common

60

features in common

CloudTalk's unique features

Call Duration
Customizable Caller ID
Purchasing & Receiving
Speech-to-Text Analysis

Convoso's unique features

Rules-Based Workflow
Compliance Management
Learning Management
Lead Distribution

Pricing

Starting from

$20/month

Value for money

4.4

0.5

4.9

What users say about CloudTalk's value for money

Read all reviews

Our general impression of CloudTalk is quite positive and are so far very happy with the switch. I would recommend CloudTalk to any business looking to solve all things business phone related.

Swati M.

Top point the dashboard they provide is perfect and it gives you the control you need in order to analyze better your calls and get better results.

IL

Iliana L.

Categories in common

Features

Total

41

74

80

features in common

41

features in common

Kixie PowerCall's unique features

Multiple Parties
Analytics/ROI Tracking
Activity Dashboard
Task Scheduling

Convoso's unique features

Goal Setting / Tracking
Avatars
Compliance Management
Call Scripting

Pricing

Starting from

$29/month

Value for money

4.7

0.2

4.9

What users say about Kixie PowerCall's value for money

Read all reviews

From sales and customer service they have all been super helpful and great to work with.

WO

Wes O.

Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get.

AT

Alec T.

Categories in common

Features

Total

63

131

80

features in common

63

features in common

Five9's unique features

Archiving & Retention
Online Voice Transmission
Call Queues
Prioritization

Convoso's unique features

Conversion Rate Optimization
Gamification
Learning Management
Avatars

Pricing

Starting from

$100/month

Value for money

4.0

0.9

4.9

What users say about Five9's value for money

Read all reviews

It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.

CM

Christopher M.

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

Categories in common

Features

Total

44

102

80

features in common

44

features in common

Ricochet360's unique features

Task Progress Tracking
Call Tracking Metrics
Routing
Text to Speech

Convoso's unique features

Customer Segmentation
Alerts/Notifications
Customizable Templates
Real Time Analytics

Pricing

Value for money

4.9

What users say about Ricochet360's value for money

Read all reviews

Ricochet is an excellent easy to use software. The changes being made are heading in the right direction.

BH

Brittany H.

It has been a very easy transition and the experience has been great.

CG

Corey G.

Categories in common

Features

Total

52

107

80

features in common

52

features in common

PhoneBurner's unique features

Event Triggered Actions
On-Demand Recording
Email Marketing
Search/Filter

Convoso's unique features

Learning Management
SSL Security
Compliance Management
Employee Reward Programs

Pricing

Starting from

$149/month

Value for money

4.7

0.2

4.9

What users say about PhoneBurner's value for money

Read all reviews

My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team.

NP

Nicky P.

Can't forget Jeff Osness he admitted and took FULL BLAME for not responding to my customer request. Come on now, Where in American History will someone take blame for anothers actions.

CT

Chris T.

Categories in common

Features

Total

58

131

80

features in common

58

features in common

Genesys Cloud's unique features

Complaint Monitoring
Dashboard
Two-Way Audio & Video
Application Management

Convoso's unique features

Customizable Forms
Rules-Based Workflow
Compliance Management
Workflow Management

Pricing

Starting from

$75/month

Value for money

3.9

1.0

4.9

What users say about Genesys Cloud's value for money

Read all reviews

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

Categories in common

Features

Total

29

82

80

features in common

29

features in common

Dialpad's unique features

Single Sign On
Training Management
Self Service Portal
Performance Metrics

Convoso's unique features

Avatars
Customer History
Compliance Management
Call Tracking

Pricing

Starting from

$15

Value for money

4.4

0.5

4.9

What users say about Dialpad's value for money

Read all reviews

The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.

Nik K.

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

Categories in common

Features

Total

69

149

80

features in common

69

features in common

VICIdial's unique features

Duplicate Detection
Email Templates
Surveys & Feedback
Timesheet Management

Convoso's unique features

Employee Reward Programs
Workflow Management
Conversion Rate Optimization
Learning Management

Pricing

Value for money

4.9

What users say about VICIdial's value for money

Read all reviews

It took time to come into but all the features are just amazing. And more important, support from community and the authors are just first class.

RR

Roll R.

I love how it's editable and you can add to it and it works perfectly even better than paid softwares that being offered from big competitors.

MA

Mohamed A.

Categories in common

Features

Total

47

67

80

features in common

47

features in common

CallShaper's unique features

Automated Routing
Real-Time Chat
Activity Dashboard
Collaboration Tools

Convoso's unique features

Real Time Data
Customer Database
Rules-Based Workflow
Customizable Templates

Pricing

Value for money

4.9

What users say about CallShaper's value for money

Read all reviews

This is a great system and one of the best features is the customization script on the fly making it really easy to make changes to existing scripts and the logic is easy to understand.

AI

Ali I.

I love the fact that it is so easy to program, I don't need a programmer's help to set up a campaign. The reporting is great, and you can drill down to the rep or media level and listen to the calls.

CA

Christie A.

Categories in common

Features

Total

43

66

80

features in common

43

features in common

HoduCC's unique features

Agent Interface
Archiving & Retention
Chatbot
Automated Routing

Convoso's unique features

Goal Setting / Tracking
Alerts/Notifications
Contact Management
Customizable Fields

Pricing

Starting from

$400

Value for money

4.5

0.4

4.9

What users say about HoduCC's value for money

Read all reviews

Nice guys, reliable software, reliable customization services, good support services.

AA

Alejandro A.

The 24 x 7 support provided by the team is incredible. I personally have never seen such a dedicated team who always are focused on customer benefits.

VM

Vinesh M.

Categories in common

Features

Total

28

36

80

features in common

28

features in common

Noble Suite's unique features

Voice Mail
Survey/Poll Management
Real-Time Chat
Text to Speech

Convoso's unique features

Customizable Reports
API
Reminders
Customizable Templates

Pricing

Value for money

3.4

1.5

4.9

What users say about Noble Suite's value for money

Read all reviews

The Noble Suite offers a great solution in many areas for our business. I love that Noble is always trying to get ahead of the needs and stay on an innovative track.

HS

Heather S.

With Noble Systems, you can manage your contact center (inbound and outbound dialing), it is a very good CRM solution and they have great customer service.

AR

Anonymous Reviewer

Categories in common

Features

Total

51

75

80

features in common

51

features in common

Adversus' unique features

Multiple Format Support
Customizable Caller ID
Auto-Responders
Campaign Segmentation

Convoso's unique features

Multi-Channel Management
File Transfer
Compliance Management
Reminders

Pricing

Starting from

$100/month

Value for money

4.9

What users say about Adversus' value for money

Read all reviews

You want the best for your business. Because this is only if you want the best.

KP

Kristoffer P.

The dialed is awesome and when you look into it more, it can do a lot, and often when I have something new in the dialer and in the hole system, they are ahead of me, and already on it.

KP

Kristoffer P.

Categories in common

Features

Total

35

48

80

features in common

35

features in common

SpitFire's unique features

Role-Based Permissions
Campaign Analytics
Real-Time Chat
Automated Scheduling

Convoso's unique features

Local Caller ID
Callback Scheduling
Compliance Management
Real Time Reporting

Pricing

Starting from

$70/month

Value for money

3.9

1.0

4.9

What users say about SpitFire's value for money

Read all reviews

For companies like ours that are not very technologically inclined, having their customer service team available to answer questions and troubleshoot has been WONDERFUL and a must.

NS

Nate S.

Warren, Brent, Ankit, and Supria are all people at OPC that are amazing talents, and they have all of my confidence to work on our systems at any time.

BH

Ben H.

Categories in common

Features

Total

47

108

80

features in common

47

features in common

NICE CXone's unique features

Contractor Management
Social Media Integration
Appointment Management
Real-Time Chat

Convoso's unique features

Contact Database
Local Caller ID
Rules-Based Workflow
Compliance Management

Pricing

Starting from

$100/month

Value for money

4.0

0.9

4.9

What users say about NICE CXone's value for money

Read all reviews

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.

rakesh m.

The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.

JW

Justin W.

Categories in common

Features

Total

50

88

80

features in common

50

features in common

uContact's unique features

Communication Management
Ratings / Reviews
Text to Speech
Quality Management

Convoso's unique features

Learning Management
Customizable Reports
Gamification
Contact Management

Categories in common

Features

Total

28

65

80

features in common

28

features in common

Freshcaller's unique features

Unified Communications
Caller Profiles
Text to Speech
Scheduled Recording

Convoso's unique features

Customizable Reports
Multi-Channel Management
Employee Reward Programs
Compliance Management

Pricing

Starting from

$15/month

Value for money

3.7

1.2

4.9

What users say about Freshcaller's value for money

Read all reviews

The response time of ticket is really bad and the most terrible is that the responses are only "we take care of the problem and someone will help you" which does not happen.

AH

Alois H.

I really like this app because it can evaluate agent's performance and analyse the call volume weekly and monthly. Furthermore, the sound quality is good when contacting with customers.

HP

Hue P.

Categories in common

Features

Total

50

102

80

features in common

50

features in common

Aircall's unique features

Purchasing & Receiving
Task Management
Video Conferencing
Productivity Analysis

Convoso's unique features

Learning Management
Rules-Based Workflow
Gamification
Campaign Management

Pricing

Starting from

$30/month

Value for money

4.1

0.8

4.9

What users say about Aircall's value for money

Read all reviews

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

RP

Ria P.

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

JB

Jonathon B.

Categories in common

Features

Total

51

226

80

features in common

51

features in common

Agile CRM's unique features

Task Scheduling
Multi-Campaign
Survey/Poll Management
Customer Engagement

Convoso's unique features

File Transfer
Learning Management
Compliance Management
Customer History

Pricing

Starting from

$8.99/month

Value for money

4.2

0.7

4.9

What users say about Agile CRM's value for money

Read all reviews

I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.

DB

Drew B.

Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.

BD

Brandon D.

Categories in common

Features

Total

32

126

80

features in common

32

features in common

InfoFlo's unique features

Project Management
Activity Management
Keyword Tracking
Relationship Tracking

Convoso's unique features

Power Dialer
Employee Reward Programs
Compliance Management
Call Tracking

Pricing

Value for money

4.6

0.3

4.9

What users say about InfoFlo's value for money

Read all reviews

The navigational experience is responsive, super reliable and fast - an important consideration when working within the same software environment daily.

JH

Janet H.

The program is an excellent, affordable CRM. Customer support is timely and has been great.

CB

Cynthia B.

Categories in common

Features

Total

27

52

80

features in common

27

features in common

Zadarma's unique features

Lead Qualification
Website Integration
Employee Directory
Hotkeys

Convoso's unique features

Blended Call Center
Alerts/Notifications
Reminders
Compliance Management

Pricing

Starting from

$5/month

Value for money

3.7

1.2

4.9

What users say about Zadarma's value for money

Read all reviews

Very good software works perfectly in Mexico. Customer Support is great in different languages.

EZ

Evgenia Z.

Fails all the time, terrible customer support, they take your money and then ask.

AR

Anonymous Reviewer

Categories in common

Features

Total

42

70

80

features in common

42

features in common

Qubicles' unique features

Multi-Channel Data Collection
Support Ticket Management
Live Chat
Email Management

Convoso's unique features

Gamification
Monitoring
Contact Management
Call Tracking

Pricing

Starting from

$0.02

Value for money

4.8

0.1

4.9

What users say about Qubicles' value for money

Read all reviews

The team is very supportive and will work with you to help you achieve your goals. Fenero is a very cost effective robust solution and is the back-bone of a successful call center.

SB

Smitha B.

There's a rather steep learning curve and answering machine detection absolutely bad. I lost a $56,000 call-center contract because Fenero doesn't know how to listen for a voicemail beep.

DA

Daryl A.

Categories in common

Features

Total

48

57

80

features in common

48

features in common

Matrix's unique features

Activity Tracking
Conferencing
Automatic Backup
Performance Metrics

Convoso's unique features

Outbound Call Center
Customizable Forms
File Transfer
Compliance Management

Pricing

Value for money

4.6

0.3

4.9

What users say about Matrix's value for money

Read all reviews

It's very important for any call center to have this kind of assistance. This program can make everyone's work easier, and also is very good at marketing purposes.

KL

Kobi L.

Our company is highly satisfied and recommends the predictive dialer. This is very pleasant experience and collaboration.

AM

Alice M.

Categories in common

Features

Total

46

95

80

features in common

46

features in common

CallTrackingMetrics' unique features

Web Forms
Collaboration Tools
Multi-User Collaboration
Role-Based Permissions

Convoso's unique features

Performance Management
Customer Database
Lead Distribution
Contact Management

Pricing

Starting from

$39/month

Value for money

4.6

0.3

4.9

What users say about CallTrackingMetrics' value for money

Read all reviews

They also follow-up to ensure everything is still going well with the issue/update. CTM works great for our clients, and its great to know the Customer Service is there to support us when we need it.

MG

Molly G.

The support team is also consistently helpful and responsive as is our dedicated account representative.

SK

Stephen K.

Categories in common

Features

Total

64

177

80

features in common

64

features in common

NOLA's unique features

Search/Filter
Real Time Notifications
Risk Assessment
Projections

Convoso's unique features

Employee Reward Programs
Lead Distribution
Automatic Lead Distribution
Appointment Scheduling

Categories in common

Features

Total

43

69

80

features in common

43

features in common

XCALLY's unique features

Visual Analytics
VoIP
Live Chat
Event Triggered Actions

Convoso's unique features

Customer Segmentation
FTC Compliance
Compliance Management
Employee Reward Programs

Pricing

Value for money

4.7

0.2

4.9

What users say about XCALLY's value for money

Read all reviews

I like it because it is very productive, its interface is good, is an easy to use software and the price is very good.

Fabricio G.

Xcally is very scalable offering the perfect out of box solution for small companies and very accommodating for all it's growth needs.

MM

Matovu M.

Categories in common

Features

Total

45

96

80

features in common

45

features in common

Talkdesk's unique features

Performance Metrics
Activity Dashboard
Applicant Tracking
Collaboration Tools

Convoso's unique features

Lead Generation
List Management
Campaign Management
Integrations Management

Pricing

Value for money

4.5

0.4

4.9

What users say about Talkdesk's value for money

Read all reviews

Good desktop app, user-friendly, good quality of sound, good customer service, integrated with Salesforce.

MJ

Maria Jose T.

It was on our main requirement and I'm really happy because it's 100% integrated. The other thing very important is the easy way to implement the solution.

AG

Anthony G.

Categories in common

Features

Total

38

133

80

features in common

38

features in common

PanTerra Networks' unique features

Content Management
Approval Process Control
Unified Communications
Communication Management

Convoso's unique features

CRM
Customer Experience Management
Customizable Templates
Call Scripting

Pricing

Starting from

$9.95/month

Value for money

4.3

0.6

4.9

What users say about PanTerra Networks' value for money

Read all reviews

Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.

NH

Nuur H.

Support has been outstanding from my very first call to sales and setup was easy with the help of their vendor team. Would definitely recommend.

SG

Sean G.

Categories in common

Features

Total

28

91

80

features in common

28

features in common

GoToConnect's unique features

Real-Time Chat
Voice Mail
Video Conferencing
VoIP

Convoso's unique features

Customizable Reports
Multi-Channel Management
Customer History
Compliance Management

Pricing

Starting from

$19.95/month

Value for money

4.5

0.4

4.9

What users say about GoToConnect's value for money

Read all reviews

Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.

DF

David F.

Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.

BL

Bob L.

Categories in common

Features

Total

32

70

80

features in common

32

features in common

VoIPstudio's unique features

Hotkeys
Multi-User Collaboration
Role-Based Permissions
Two-Way Audio & Video

Convoso's unique features

FTC Compliance
Progressive Dialer
Compliance Management
Auto-Dialer

Pricing

Starting from

$4.99/month

Value for money

4.8

0.1

4.9

What users say about VoIPstudio's value for money

Read all reviews

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

AK

Amy K.

Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists.

AR

Anonymous Reviewer

Categories in common

Features

Total

14

46

80

features in common

14

features in common

Ring4's unique features

Recording
Voicemail Transcription
Archiving & Retention
Multi-Participant Screen Sharing

Convoso's unique features

SSL Security
Computer Telephony Integration
Rules-Based Workflow
Compliance Management

Pricing

Starting from

$9.99/month

Value for money

Convoso Alternatives

Top 100 Alternatives & Competitors to Convoso

Phone.com

Vocalcom

Ringio

8x8 Virtual Office

Connect First

Huawei eSpace Contact Center

Bitrix24

CloudTalk

Kixie PowerCall

Five9

Ricochet360

PhoneBurner

Genesys Cloud

Dialpad

VICIdial

CallShaper

HoduCC

Noble Suite

Adversus

SpitFire

NICE CXone

uContact

Freshcaller

Aircall

Agile CRM

InfoFlo

Zadarma

Qubicles

Matrix

CallTrackingMetrics

NOLA

XCALLY

Talkdesk

PanTerra Networks

GoToConnect

VoIPstudio

Ring4