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Convoso vs CallHippo Comparison

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Overview

Convoso is the #1 dialer software for outbound lead gen contact centers. Our omnichannel solution solves the biggest frustrations...

Category Leaders

CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

90

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

14

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

21

6

3

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

5

4

3

2

1

190

71

17

7

30

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

The best part of the software is the ease to move and manipulate the data to help drive performance.

HD

Hoang D.

Kudos to amazing internal staff who helped me assimilate to my new surrounding and control panel mighty fast.

MV

Michael V.

Awesome support, technology unparalleled and a strong emphasis on compliance and future AI and automation.

HG

Heather G.

Pros

Overall a nice experience! like the features, clarity on dashboard(after your customer services helped me understand it better) and of course value for money.

PH

Poonam H.

It's one of the best software for call forwarding out there. I love that I can answer call on web dialer and on the app and on the go over the forwarder number.

JS

Jagpreet S.

Very quick and helpful support from Naren. Excellent communication from him.

KK

Karan K.

Cons

The price for the extra features cost more than replacing the DID. The scam likely feature is not where it needs to be and it does not justify the cost.

BL

Bruce L.

Our campaign has very specific needs and the software struggles to customize to our needs. In example, Reporting is restricted to dials when we need records as well.

jk

julie k.

There would also be times that there's a delay. You might hear a phone call ending , you just need to click reconnect.

IC

Imelda C.

Cons

But Even I cancelled my account, they did not remove my credit cards and charged me. This is against all privacy law (GDPR, PDPA....) We will make a complaint to the authorities.

HK

Hasan K.

They are pushy with discounts during 6 days. They refuse to refund after all.

AR

Anonymous Reviewer

I requested to cancel before the monthly charge and I was still charged. I do not feel confident in their communication because I feel that their team members have no idea what is going on.

FG

Frank G.

  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features64
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Notifications
  • Answering Machine Detection
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Collaboration Tools
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • FCC Compliance
  • FTC Compliance
  • IVR / Voice Recognition
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • List Management
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Outbound Call Center
  • Performance Management
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Status Tracking
  • Telemarketing Management
  • Text to Speech
  • Third Party Integrations
  • VoIP
  • Voice Customization
  • Voice Mail
  • Workflow Management
  • Total features45
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Notifications
  • Answering Machine Detection
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Collaboration Tools
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • FCC Compliance
  • FTC Compliance
  • IVR / Voice Recognition
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • List Management
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Outbound Call Center
  • Performance Management
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Status Tracking
  • Telemarketing Management
  • Text to Speech
  • Third Party Integrations
  • VoIP
  • Voice Customization
  • Voice Mail
  • Workflow Management

Integrations

  • Total integrations14
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations15
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM