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MarketSurge

All in one lead management software

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MarketSurge Features

Features Summary

Functionality

4.9

/5

13

Total features

76

19 categories

MarketSurge features

AB Testing
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling

Common features of CRM software

API
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
CRM
Calendar Management
Calendar Sync

Screenshots

Contenders comparison

Functionality

4.9

/5

13

Price starts from

ic-pricetag

No pricing info

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Total Features

76

Unique features

  • Pipeline Management

  • Email Distribution

  • Visual Analytics

  • Contact Management

Functionality

4.5

/5

1.7K

Price starts from

14

/user

Per month

visit website

Total Features

143

Features in Common

46

Unique features

  • Case Management

  • Usage Tracking/Analytics

  • Screen Sharing

  • Chatbot

Functionality

4.3

/5

2.8K

Price starts from

19

/user

Per month

visit website

Total Features

179

Features in Common

46

Unique features

  • Website Visitor Tracking

  • SSL Security

  • Prioritization

  • Self Service Portal

Common MarketSurge comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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All in one CRM

Reviewed 2 months ago

Everything is quite fine so far, MarketSurge definitely has an advance feature set for customer interaction management.

Pros

MarketSurge has a powerful dashboard with an advance communication management module where I can auto-respond in all campaigns.

Cons

MarketSurge could be cheaper in terms of pricing aspect, this would increase the price-performance ratio of MarketSurge according to the other competitors in the market.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feature rich lead management

Reviewed 8 months ago

Overall Marketsurge has been great and done everything I needed it to.

Pros

Marketsurge comes in at a great price for everything it has. Before you would have had to use at least three services to get the automation, messaging, and crm that you get in one with marketsurge. Customer service is outstanding. It’s very feature rich even though I haven’t used all of it and the automations work well.

Cons

It can have a bit of a learning curve if you want to get everything out of all the more advanced features. I’m fairly inexperienced with some of this stuff. They have good videos and good customer service but if you are newer to some of this tech it can take a bit to learn.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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email marketing along with sms

Reviewed 2 months ago
Pros

MarketSurge is a highly advance platform that combines email and sms marketing.

Cons

Althoguh price per sms is quite reasonable it is little bit high for per SMs especially for specific countries.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We love Market Surge!

Reviewed 8 months ago
Pros

I love that all my communication (phone calls, texts, emails) are on one thread with each client or contractor that I work with. I love that I can set up templates and campaigns with automation. I like the task feature. It's great that it integrates with Facebook Messenger as well.

Cons

It is a little hard to learn how to use everything it has to offer. An easier user experience would be preferred.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Leading platform for interaction management

Reviewed 2 months ago
Pros

Great features developed specifically for lead interaction management is really helpful.

Cons

Does not have some required third party integrations, that would be so beneficial if third party integration scope is increased.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I'd be LOST without this application

Reviewed 8 months ago

Fantastic. The people at Market Surge are top notch and always willing to help.

Pros

This software helps contact my leads immediately - so that i don't have to be online to respond instantly. Helps me live a life where i don't live by my leads. I would legit be lost without it. 5-20 leads a day - YOU need this product.

Cons

I have nothing bad to say about market surge. Perhaps some better notes tracking !

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Advance contact management

Reviewed 2 months ago

MarketSurge makes it possible to maintain long term interaction between our customer base with its advance infrastructure.

Pros

MarketSurge helps us to maintain long term marketing campaigns with our customer base with advance analytics tool that it provides for understanding the after campaign impacts.

Cons

It could be better if they would provide access to data via mobile apps since usually in manager side we are mobile and at least to have a glance on the campaigns we would not need to login to management panel via browser.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Changed my life!

Reviewed 8 months ago

10/10 - Made my life so much easier

Pros

Everything is in one place, I can talk to people through fb, Instagram, email and text without having to change browsers or apps on my phone. I can give tags, move them in the pipeline and take notes all in one place.

Cons

Sometimes the email function is a little funky, my replies will get sent to spam, etc.