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MarketSurge Features
Features Summary
Functionality
4.9
/5
13
Total features
74
19 categories
MarketSurge features
Common features of CRM software
Screenshots
Contenders comparison
Functionality
4.9
/5
13
Price starts from
No pricing info
Total Features
74
Unique features
Appointment Scheduling
Engagement Tracking
AB Testing
Meeting Management
Functionality
4.4
/5
3.6K
Price starts from
49
/user
Per month
Total Features
185
Features in Common
47
Unique features
Progressive Dialer
Search/Filter
Customer History
Issue Management
Common MarketSurge comparisons
Reviewers who mentioned features said:
Sean S.
Media Production, self-employed
Used daily for 1-2 years
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Overall Marketsurge has been great and done everything I needed it to.
Marketsurge comes in at a great price for everything it has. Before you would have had to use at least three services to get the automation, messaging, and crm that you get in one with marketsurge. Customer service is outstanding. It’s very feature rich even though I haven’t used all of it and the automations work well.
It can have a bit of a learning curve if you want to get everything out of all the more advanced features. I’m fairly inexperienced with some of this stuff. They have good videos and good customer service but if you are newer to some of this tech it can take a bit to learn.
Dilay B.
Internet, 11-50 employees
Used daily for 1-2 years
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Everything is quite fine so far, MarketSurge definitely has an advance feature set for customer interaction management.
MarketSurge has a powerful dashboard with an advance communication management module where I can auto-respond in all campaigns.
MarketSurge could be cheaper in terms of pricing aspect, this would increase the price-performance ratio of MarketSurge according to the other competitors in the market.
Alex H.
Sporting Goods, 10,001+ employees
Used daily for 1-2 years
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MarketSurge is a highly advance platform that combines email and sms marketing.
Althoguh price per sms is quite reasonable it is little bit high for per SMs especially for specific countries.
Lindsey P.
Photography, 1-10 employees
Used daily for 1-2 years
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I love that all my communication (phone calls, texts, emails) are on one thread with each client or contractor that I work with. I love that I can set up templates and campaigns with automation. I like the task feature. It's great that it integrates with Facebook Messenger as well.
It is a little hard to learn how to use everything it has to offer. An easier user experience would be preferred.
Ali Deniz E.
Internet, 501-1,000 employees
Used daily for 6-12 months
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Great features developed specifically for lead interaction management is really helpful.
Does not have some required third party integrations, that would be so beneficial if third party integration scope is increased.
Hillary S.
Photography, 51-200 employees
Used daily for 1-2 years
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Fantastic. The people at Market Surge are top notch and always willing to help.
This software helps contact my leads immediately - so that i don't have to be online to respond instantly. Helps me live a life where i don't live by my leads. I would legit be lost without it. 5-20 leads a day - YOU need this product.
I have nothing bad to say about market surge. Perhaps some better notes tracking !
Setenay A.
Publishing, 11-50 employees
Used daily for less than 6 months
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MarketSurge makes it possible to maintain long term interaction between our customer base with its advance infrastructure.
MarketSurge helps us to maintain long term marketing campaigns with our customer base with advance analytics tool that it provides for understanding the after campaign impacts.
It could be better if they would provide access to data via mobile apps since usually in manager side we are mobile and at least to have a glance on the campaigns we would not need to login to management panel via browser.
Nina B.
Events Services, 1-10 employees
Used daily for 1-2 years
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10/10 - Made my life so much easier
Everything is in one place, I can talk to people through fb, Instagram, email and text without having to change browsers or apps on my phone. I can give tags, move them in the pipeline and take notes all in one place.
Sometimes the email function is a little funky, my replies will get sent to spam, etc.
Steve M.
Photography, 1-10 employees
Used daily for 1-2 years
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I’ve found MS to be an invaluable tool in organizing, tracking, and communicating with leads and current clients. Customer service is quick and responsive.
Product is easy to use. It allows me to organize and track leads effectively and efficiently.
No cons thus far. Any minor issues I’ve ever experienced are remedied quickly by customer service.
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