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Mint Service Desk

IT service desk and asset management solution

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Mint Service Desk Alternatives

How do Mint Service Desk alternatives compare?

JIRA Service Management and Freshservice stand out as its top competitors based on similarity, popularity and user reviews. When comparing Mint Service Desk to its top 100 alternatives, ConnectWise Control has the highest rating, with Freshdesk as the runner-up, and Mint Service Desk ranking 83rd place. Zendesk has the most reviews with a total of 2,597, while Mint Service Desk has 10. Users say ConnectWise Control tops the list for value for money followed by Freshdesk, while Mint Service Desk comes in 78th. Users also say Freshdesk and ConnectWise Control are the easiest to use, while Mint Service Desk takes 79th place.

What are the top 5 alternatives to Mint Service Desk?


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Top 100 Alternatives & Competitors to Mint Service Desk

JIRA Service Management

4.4
(266)

The only ITSM solution built on the Jira platform

Features

Total

49

97

73

features in common

49

features in common

JIRA Service Management's unique features

  • Time & Expense Tracking

  • Compliance Tracking

  • Real Time Analytics

  • CRM

Mint Service Desk's unique features

  • Customer History

  • Fixed Asset Management

  • Active Directory Integration

  • Macros/Templated Responses

Starting from

$20/month

Value for money

4.2

0.6

4.8

What users say about JIRA Service Management's value for money

It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.

VB

Vishal B.

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.

MP

Mladen P.

Freshservice

4.5
(417)

A complete IT service management (ITSM) tool for business

Features

Total

56

148

73

features in common

56

features in common

Freshservice's unique features

  • Email Tracking

  • Compliance Tracking

  • Contract Drafting

  • Cost Tracking

Mint Service Desk's unique features

  • Email Alerts

  • Fixed Asset Management

  • Asset Categorization

  • Real Time Reporting

Starting from

$19/month

Value for money

4.5

0.3

4.8

What users say about Freshservice's value for money

I placed 2 trouble tickets and I had my account suspended because I apparently was harassing them.

JP

Jacob P.

The pricing for this product is very competitive which is great for the IT budget and value for dollar represent a good deal. I find the Support team is very helpful and responsive.

JM

Joe M.

BOSSDesk

4.6
(96)

BOSS Solutions a FrontRunner in Help Desk Software

Features

Total

55

116

73

features in common

55

features in common

BOSSDesk's unique features

  • Location Tracking

  • Dashboard

  • Service Reporting

  • Data Visualization

Mint Service Desk's unique features

  • Asset Library

  • IT Incident Management

  • Agent Interface

  • Fixed Asset Management

Starting from

$19/month

Value for money

4.7

0.1

4.8

What users say about BOSSDesk's value for money

Right out of the box this product was better then the helpdesk we were moving from. The staff has been great to work with and very helpful.

Jessie M.

I have had nothing but a good experience with BOSS Solutions. They offer a wealth of information and solutions that meet of needs and they have a very responsive and friendly team to work with.

MO

Maria O.

SolarWinds Service Desk

4.6
(516)

IT Service Desk & Asset Management Software

Features

Total

48

109

73

features in common

48

features in common

SolarWinds Service Desk's unique features

  • Event Triggered Actions

  • CRM

  • Categorization/Grouping

  • Workflow Management

Mint Service Desk's unique features

  • Search/Filter

  • Asset Sharing

  • Customer History

  • Capacity Management

Starting from

$19/month

Value for money

4.5

0.3

4.8

What users say about SolarWinds Service Desk's value for money

The dashboard and reporting are very helpful. They give us a good picture of how we're doing and where we can improve.

JI

Jason I.

Ticketing system, knowledge base and inventory management are all awesome and constantly improving. And the metrics are great to help justify budgets to upper management, and show trends.

PS

Paul S.

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Features

Total

47

96

73

features in common

47

features in common

Vivantio's unique features

  • Employee Onboarding

  • Rules-Based Workflow

  • Remote Access/Control

  • SSL Security

Mint Service Desk's unique features

  • Status Tracking

  • Asset Sharing

  • Email Alerts

  • Prioritization

Starting from

$42/month

Value for money

4.2

0.6

4.8

What users say about Vivantio's value for money

The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.

SS

Saleem S.

We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.

SK

Steven K.

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Features

Total

36

89

73

features in common

36

features in common

Wix Answers' unique features

  • Text Editing

  • Customer Complaint Tracking

  • Content Management

  • Call Recording

Mint Service Desk's unique features

  • Configuration Management

  • Investigation Management

  • Asset Library

  • Multi-Language

Starting from

$24/month

Value for money

4.4

0.4

4.8

What users say about Wix Answers' value for money

We like the clear and clean design and functionality, beautiful layout, easy handling, easy and professional website integration with a clear structure.

Suzy N.

A great software with an amazing user interface and advance customization options. It consists of a vast amount of features, all in one software which is honestly wonderful.

Shenali V.

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Features

Total

54

196

73

features in common

54

features in common

Zendesk's unique features

  • Real Time Analytics

  • Two-Factor Authentication

  • Content Creation

  • Third Party Integrations

Mint Service Desk's unique features

  • Asset Library

  • Inventory Management

  • Incident Reporting

  • Asset Sharing

Starting from

$19/month

Value for money

4.1

0.7

4.8

What users say about Zendesk's value for money

Overall experience has been good. Very happy for the product and how it helps us stay organized with the tickets we have coming in.

NT

Nick T.

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

ChangeGear

4.0
(50)

Cloud based solution to track & control IT services

Features

Total

37

86

73

features in common

37

features in common

ChangeGear's unique features

  • Performance Monitoring

  • Workflow Configuration

  • Employee Self Service

  • Training Management

Mint Service Desk's unique features

  • Asset Sharing

  • Fixed Asset Management

  • Monitoring

  • Asset Library

Value for money

4.0

0.8

4.8

What users say about ChangeGear's value for money

With flexibility comes risk and some of my pain areas are the support services (pay for support) has degraded since I first signed on and are difficult to arrange.

BP

Brion P.

The end users love this software. If you have a good programmer on your team, this product will do just about whatever you want.

PC

Paula C.

SysAid

4.5
(338)

Automate IT tasks and workflows with SysAid's ITSM solution

Features

Total

48

83

73

features in common

48

features in common

SysAid's unique features

  • Productivity Analysis

  • Employee Portal

  • Maintenance Management

  • Uptime Reporting

Mint Service Desk's unique features

  • Customizable Fields

  • Investigation Management

  • Email Alerts

  • Communication Management

Value for money

4.5

0.3

4.8

What users say about SysAid's value for money

We've been provided prompt, friendly, and accurate help from both the sales and tech support teams at SysAid over the years. They are always eager to help in any way possible.

BS

Bob S.

Their professional support has always been receptive and their ability to present solution for complex business processes has always been impressive.

CN

Coy N.

Canfigure

4.8
(12)

Modular ITSM and ITAM solution based on ITIL principles

Features

Total

35

78

73

features in common

35

features in common

Canfigure's unique features

  • Team Calendars

  • Location Tracking

  • Billing & Invoicing

  • Document Storage

Mint Service Desk's unique features

  • Scheduled / Automated Reports

  • Client Portal

  • Multi-Language

  • IT Incident Management

Value for money

4.6

0.2

4.8

What users say about Canfigure's value for money

With the SLA integration, we are now providing a better service to our internal customers and have really good data to make good business decisions.

Paul N.

Additionally, we use the APIs to help integrate functions of the application to our other systems. Finally, the support of the SupaTools team has been outstanding.

WM

Will M.

Atera

4.5
(200)

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

Features

Total

35

109

73

features in common

35

features in common

Atera's unique features

  • Time & Expense Tracking

  • Document Storage

  • Maintenance Management

  • License Management

Mint Service Desk's unique features

  • Asset Sharing

  • Fixed Asset Management

  • IT Incident Management

  • Activity Dashboard

Starting from

$79/month

Value for money

4.7

0.1

4.8

What users say about Atera's value for money

The best feature has to be the pricing model. For Business running minimal personnel it is great for being able to start and grow your business.

TM

Ted M.

It's a great and easy tool, just a few more features and will be perfect.

TE

Tamer E.

Alloy Navigator

4.5
(48)

Award winning IT Asset Mgmt and Service Mgmt platform

Features

Total

55

200

73

features in common

55

features in common

Alloy Navigator's unique features

  • Single Sign On

  • HIPAA Compliant

  • Summary Reports

  • Risk Assessment

Mint Service Desk's unique features

  • Chat/Messaging

  • Email Alerts

  • Agent Interface

  • Fixed Asset Management

Starting from

$19/month

Value for money

4.5

0.3

4.8

What users say about Alloy Navigator's value for money

The help desk and software licensing components really save a lot of time and are easy to use. I've been able to use the software licensing piece to fulfill a Microsoft audit with ease.

JH

John H.

I have used this product over many years and enjoy the ease of use and implementation. In the rare event of any issues the support team are excellent and solutions are found very quickly.

GH

Graham H.

SeamlessDesk

4.6
(30)

Simple. Affordable. Service Desk Software.

Features

Total

55

124

73

features in common

55

features in common

SeamlessDesk's unique features

  • Task Scheduling

  • Service Reporting

  • Project Time Tracking

  • Document Storage

Mint Service Desk's unique features

  • Role-Based Permissions

  • Customer History

  • Agent Interface

  • Investigation Management

Starting from

$25/month

Value for money

4.8
4.8

What users say about SeamlessDesk's value for money

We utilize the product primarily for phone-based helpdesk/support for end-users. The 'best' thing about the software is that it improves our teamwork-capabilities for making our customers happy.

DH

Desmond H.

Cost benefits, customizability, great support. We will be sticking with Seamlessdesk for the foreseeable future, it's a great product.

BE

Brad E.

Features

Total

49

86

73

features in common

49

features in common

InvGate Service Desk's unique features

  • Approval Process Control

  • Remote Access/Control

  • Document Templates

  • Application Management

Mint Service Desk's unique features

  • Task Management

  • Search/Filter

  • Chat/Messaging

  • Investigation Management

Value for money

4.5

0.3

4.8

What users say about InvGate Service Desk's value for money

Invgate Service Desk manages complex processes in a very easy and nice to use way. The integration with Invgate Asset Management tool is amazing.

FA

Fernanda A.

Easy to setup and easy to understand on daily usage, the relations between grouping, help desk and catalog is superb.

WH

Windy H.

Vision Helpdesk

4.6
(28)

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

Features

Total

46

85

73

features in common

46

features in common

Vision Helpdesk's unique features

  • Action Management

  • Collaboration Tools

  • Tagging

  • Rules-Based Workflow

Mint Service Desk's unique features

  • Inventory Management

  • Investigation Management

  • Asset Library

  • Communication Management

Starting from

$8/month

Value for money

4.4

0.4

4.8

What users say about Vision Helpdesk's value for money

What I like about Vision Helpdesk is that it is organized and easy to manage. It is also very user-friendly and we had really good responses from our clients.

HP

Hafifah P.

SLA supported, good reporting, unlimited agents, customization help, very nice support, constant update with stable release, cost effective, mobile application, etc.

Gitesh T.

ProProfs Help Desk

4.9
(8)

Help desk and ticketing solution for customer service

Features

Total

27

42

73

features in common

27

features in common

ProProfs Help Desk's unique features

  • Template Management

  • Email Templates

  • Survey/Poll Management

  • Project Management

Mint Service Desk's unique features

  • Service Catalog

  • Agent Interface

  • Configuration Management

  • Drag & Drop

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Features

Total

51

191

73

features in common

51

features in common

LiveAgent's unique features

  • Application Management

  • Automated Scheduling

  • Customer Segmentation

  • Video Support

Mint Service Desk's unique features

  • Asset Tracking

  • Asset Sharing

  • Asset Library

  • Service Catalog

Starting from

$15/month

Value for money

4.7

0.1

4.8

What users say about LiveAgent's value for money

They have always been very prompt in answering questions, and helping me figure out how to do what I want with the software to create a great customer service experience for my clients.

VC

Vanessa C.

I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.

LA

Landon A.

Bitrix24

4.0
(465)

100% free CRM, collaboration and communication tool suite

Features

Total

39

356

73

features in common

39

features in common

Bitrix24's unique features

  • Team Calendars

  • Project Scheduling

  • Task Progress Tracking

  • Invoice History

Mint Service Desk's unique features

  • Scheduled / Automated Reports

  • Investigation Management

  • Release Management

  • Customizable Reports

Starting from

$24/month

Value for money

4.2

0.6

4.8

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

HarmonyPSA

4.5
(22)

The next generation of professional services automation.

Features

Total

52

332

73

features in common

52

features in common

HarmonyPSA's unique features

  • Question Branching

  • Request Escalation

  • Billable & Non-Billable Hours

  • Appointment Management

Mint Service Desk's unique features

  • Role-Based Permissions

  • Multi-Language

  • Incident Reporting

  • Investigation Management

Starting from

$65/month

Value for money

4.4

0.4

4.8

What users say about HarmonyPSA's value for money

Customer Service is exactly what you need - fast, informative, helpful and friendly. Fantastic supporting documentation for implementation and continuing use.

Sophie L.

I must have spent countless days looking for the "right" PSA tool and I just kept coming back to Harmony, I love it. Happy to share my experience with anybody thinking about a new PSA.

AF

Alex F.

Salesforce Service Cloud

4.4
(513)

Customer Service & Field Service Management Solutions

Features

Total

55

195

73

features in common

55

features in common

Salesforce Service Cloud's unique features

  • Proactive Chat

  • Multi-Location

  • Geotargeting

  • Transcripts/Chat History

Mint Service Desk's unique features

  • Email Alerts

  • Investigation Management

  • Agent Interface

  • Real Time Reporting

Value for money

4.1

0.7

4.8

What users say about Salesforce Service Cloud's value for money

Great and positive experience with this product. A big investment but will give you tools to make you successful.

MF

Mike F.

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.

Claire B.

HaloITSM

4.6
(19)

ITSM solution for managing incidents & assets

Features

Total

61

98

73

features in common

61

features in common

HaloITSM's unique features

  • Maintenance Scheduling

  • Dashboard Creation

  • Event Calendar

  • Contact Database

Mint Service Desk's unique features

  • Incident Reporting

  • Multi-Language

  • Email Alerts

  • Investigation Management

Starting from

£25/month

Value for money

4.6

0.2

4.8

What users say about HaloITSM's value for money

Excellent Service with an Excellent Product. Their customer service is very good with someone always happy to help as soon as you call in.

Owen W.

Having worked in IT for many years NetHelpdesk is by far the best Service Management tool I have worked with and the support team are always happy to help and quick to respond to any queries.

JK

Jayne K.

Halp

5.0
(1)

Ticketing, powered by your Slack conversations

Features

Total

28

45

73

features in common

28

features in common

Halp's unique features

  • Issue Auditing

  • Dashboard

  • Project Management

  • Third Party Integrations

Mint Service Desk's unique features

  • Real Time Reporting

  • Customizable Forms

  • Investigation Management

  • Contract/License Management

Onspring

4.8
(34)

Intelligent automation & real-time reporting for any process

Features

Total

40

140

73

features in common

40

features in common

Onspring's unique features

  • Multiple System Support

  • Compliance Tracking

  • Exceptions Management

  • Project Tracking

Mint Service Desk's unique features

  • Macros/Templated Responses

  • Service Catalog

  • Fixed Asset Management

  • CMDB

Starting from

$174/month

Value for money

4.9

0.1

4.8

What users say about Onspring's value for money

The education and support from the OnSpring team is outstanding. They are truly partnered in understanding your problem and helping you build a solution to meet it.

Michael M.

We are very happy with it, and we know we can expand on this to include more when we are ready.

JJ

Julie J.

PagerDuty

4.6
(183)

Incident Management & Operations Performance Software

Features

Total

20

40

73

features in common

20

features in common

PagerDuty's unique features

  • Workflow Management

  • Reminders

  • Issue Management

  • Project Management

Mint Service Desk's unique features

  • Capacity Management

  • Customer Database

  • Configuration Management

  • Active Directory Integration

Value for money

4.2

0.6

4.8

What users say about PagerDuty's value for money

Integration with CloudWatch, webhooks, Jira is outstanding, functional, and reliable. The application has gotten better over the years I have used it.

KD

Kenneth D.

The ability to to have the information displayed and on the go with the App is great for us as we can engage with stakeholders and its bought in consistency for out out of hours team on alerting.

IA

Imran A.

OpsGenie

4.7
(123)

Modern IT incident management and response solution

Features

Total

22

58

73

features in common

22

features in common

OpsGenie's unique features

  • Event Logs

  • Issue Auditing

  • Reminders

  • Application Management

Mint Service Desk's unique features

  • Support Ticket Tracking

  • Support Ticket Management

  • Service Catalog

  • Customer Database

Starting from

$9/month

Value for money

4.4

0.4

4.8

What users say about OpsGenie's value for money

I like the user-friendly interface and how easy it is to integrate with other applications. The search functionality in the Alerts section is super flexible and easy to use.

GV

Gurpreet V.

The economics of the platform fit our needs better than the alternatives. I like the ability to easily spread the responsibility of support across the team.

James S.

VIZOR IT Asset Management

4.0
(1)

ITIL Certified IT Service and Asset Management Solution

Features

Total

57

143

73

features in common

57

features in common

VIZOR IT Asset Management's unique features

  • Reminders

  • Equipment Maintenance

  • Network Monitoring

  • Event Triggered Actions

Mint Service Desk's unique features

  • Incident Reporting

  • Multi-Language

  • Investigation Management

  • Queue Management

SummitAI

4.6
(14)

The future of IT management begins with AI.

Features

Total

54

118

73

features in common

54

features in common

SummitAI's unique features

  • Lead Distribution

  • Barcode / Ticket Scanning

  • Multi-Location

  • Data Visualization

Mint Service Desk's unique features

  • Email Alerts

  • Queue Management

  • Incident Reporting

  • Investigation Management

Web Help Desk

4.2
(109)

IT asset and knowledge management

Features

Total

28

43

73

features in common

28

features in common

Web Help Desk's unique features

  • Compliance Tracking

  • Project Time Tracking

  • Procurement Management

  • Dashboard Creation

Mint Service Desk's unique features

  • Real Time Reporting

  • Customizable Forms

  • Macros/Templated Responses

  • Drag & Drop

Starting from

575

Value for money

4.1

0.7

4.8

What users say about Web Help Desk's value for money

That being said, it is reliable and the support is fantastic. It is a great value for the money for a non profit.

dd

dave d.

I find the ticketing straight forward, the asset tracking awesome, the integration with AD and Solarwinds is great, it even does Knowledge base and surveys.

Jeremy M.

Kaseya VSA

4.0
(183)

IT Systems Management Software for Internal IT and MSPs

Features

Total

35

120

73

features in common

35

features in common

Kaseya VSA's unique features

  • Simple Network Management Protocol (SNMP)

  • Employee Activity Monitoring

  • Virtual Machine Monitoring

  • License Management

Mint Service Desk's unique features

  • Scheduled / Automated Reports

  • Multi-Channel Communication

  • Customer History

  • Activity Dashboard

Value for money

3.7

1.1

4.8

What users say about Kaseya VSA's value for money

Kaseya support is terrible, I mean really terrible. I think they only have one level 2 technician because the same guy gets back to me when the first guys can't fix it.

AD

Andy D.

The account reps I have had for the past several years have been amazing. You need to get to know as many people as you can at Kaseya and learn to work as a team with them and you will be very happy.

GB

Gene B.

IT Glue

4.7
(53)

SOC 2-compliant IT documentation management platform

Features

Total

11

40

73

features in common

11

features in common

IT Glue's unique features

  • Issue Management

  • Password Management

  • Document Templates

  • Collaboration Tools

Mint Service Desk's unique features

  • Customizable Branding

  • Role-Based Permissions

  • CMDB

  • Email Alerts

Starting from

$19/month

Value for money

4.4

0.4

4.8

What users say about IT Glue's value for money

Great solution to keep track of every bit of information about a client. Everything has a place and provides a password generator to help make it easy to secure logins and passwords.

Derek S.

I like how easy it is to switch between clients, and the IT Glue Academy was very helpfull. The tutorials made our transition from SharePoint really nice and smooth.

Lauren S.

LogMeIn Rescue

4.6
(125)

Remote support for helpdesks, call centers and organizations

Features

Total

21

62

73

features in common

21

features in common

LogMeIn Rescue's unique features

  • Time Zone Tracking

  • Annotations

  • Blended Call Center

  • Softphone

Mint Service Desk's unique features

  • Support Ticket Tracking

  • Customer Database

  • Service Level Agreement (SLA) Management

  • Alerts/Notifications

Starting from

$149/month

Value for money

4.3

0.5

4.8

What users say about LogMeIn Rescue's value for money

It is really an amazing experience, it made our life very easy and customers really loved the option to have icon on their desktops that they just double click on it to ask for support.

AR

Anonymous Reviewer

There are a lot of options for delivering the connection info. There is good reporting, and the ability to capture screens, as long as we are working from the office, and strong APIs.

JP

Jed P.

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Features

Total

10

40

73

features in common

10

features in common

Yonyx's unique features

  • Website Integration

  • Lead Management

  • Full Text Search

  • Opportunity Management

Mint Service Desk's unique features

  • Customizable Branding

  • Multi-Language

  • CMDB

  • IT Incident Management

Value for money

4.7

0.1

4.8

What users say about Yonyx's value for money

Far and away the best part is the support I've received from a customer rep. They always make themselves available to answer any and all of my questions and share their vast wealth of knowledge.

AD

Andrew D.

I like the user interface, it is super intuitive and visually appealing.

AR

Anonymous Reviewer

HaloPSA

4.8
(16)

HaloPSA brings everything an MSP needs into one location.

Features

Total

52

150

73

features in common

52

features in common

HaloPSA's unique features

  • Employee Self Service

  • Accounting Integration

  • Time & Expense Tracking

  • Task Scheduling

Mint Service Desk's unique features

  • Asset Tracking

  • Macros/Templated Responses

  • Asset Library

  • Capacity Management

Starting from

£29/month

Value for money

4.5

0.3

4.8

What users say about HaloPSA's value for money

This software is very modern and very easy to use. Customisation and branding is easy to do and the help and support from day 1 has been excellent.

AS

Andy S.

From bespoke consultancy, to fabulous guys on support, we have full confidence in the product that allows us to grows into it, as and when required.

Matthew R.

GoToAssist

4.5
(131)

Remote support software

Features

Total

16

30

73

features in common

16

features in common

GoToAssist's unique features

  • Audit Management

  • File Sharing

  • Knowledge Management

  • Single Sign On

Mint Service Desk's unique features

  • Customizable Branding

  • Monitoring

  • Capacity Management

  • Asset Library

Starting from

$69

Value for money

4.2

0.6

4.8

What users say about GoToAssist's value for money

The best features are the ability to obtain diagnostic information on the host machine with the click of a button and the ability to have other support team members join a session.

AR

Anonymous Reviewer

I used this software for years and have seen it through many different variations but it definitely remains my favourite. Its ease of use and complex features are made functional and fun to use.

Tracey M.

Kayako

4.0
(158)

Unified customer service platform

Features

Total

44

89

73

features in common

44

features in common

Kayako's unique features

  • Productivity Analysis

  • Feedback Management

  • Real Time Data

  • Application Management

Mint Service Desk's unique features

  • Asset Sharing

  • Real Time Reporting

  • Inventory Management

  • Support Ticket Tracking

Starting from

$15/month

Value for money

3.8

1.0

4.8

What users say about Kayako's value for money

I really like the clean and simple interface. Its a pleasure to use and looks really nice on a mretina screen.

Samir H.

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

Freshdesk

4.5
(2,3k)

Online helpdesk system and customer service software

Features

Total

42

126

73

features in common

42

features in common

Freshdesk's unique features

  • Issue Management

  • Collaboration Tools

  • Dispatch Management

  • Content Management

Mint Service Desk's unique features

  • Asset Sharing

  • Service Catalog

  • Asset Tracking

  • Release Management

Starting from

$19/month

Value for money

4.4

0.4

4.8

What users say about Freshdesk's value for money

I love support team, they're always there 24-7 replying to my queries and keen on giving alternative solutions. I love the idea of customizing the ticket and adding templates.

RA

Rana A.

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.

AR

Anonymous Reviewer

HappyFox Help Desk

4.6
(83)

Helpdesk, customer support software

Features

Total

36