App comparison

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MiContact Center Business Logo

MiContact Center Business

Cloud contact center solutions

(1)

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MiContact Center Business Alternatives & Competitors

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Nextiva Contact Center logo
4.4
(99)

Omni-Channel Customer Relationship Management.

Features

Total

Nextiva Contact Center logo
MiContact Center Business logo

17

47

29

features in common

17

features in common

Nextiva Contact Center logo

Nextiva Contact Center user ratings

Functionality

4.4
(99)

Top features

  • Voice Mail

    5.0

  • For Call Centers

    5.0

  • Automated Routing

    5.0

MiContact Center Business logo

MiContact Center Business user ratings

Functionality

4.0
(5)

Top features

  • Reporting & Statistics

    5.0

  • Real Time Reporting

    5.0

  • Monitoring

    5.0

Pricing

Starting from

$50/month

Value for money

Nextiva Contact Center logo
4.4

0.1

MiContact Center Business logo
4.5

What users say about Nextiva Contact Center's value for money

To elaborate the implementation reps are horrible and no little if nothing at all during our implementation we had two of our reps either quit or get fired.
It’s a partnership and they are very good at clear communication, clear expectations and fulfilling their side of the agreement.
Five9 logo
4.2
(461)

Cloud contact and call center software

Features

Total

Five9 logo
MiContact Center Business logo

29

122

29

features in common

29

features in common

Five9 logo

Five9 user ratings

Functionality

4.1
(461)

Top features

  • VoIP Connection

    5.0

  • Negative Feedback Management

    5.0

  • Call Transfer

    5.0

MiContact Center Business logo

MiContact Center Business user ratings

Functionality

4.0
(5)

Top features

  • Reporting & Statistics

    5.0

  • Real Time Reporting

    5.0

  • Monitoring

    5.0

Pricing

Value for money

Five9 logo
4.1

0.4

MiContact Center Business logo
4.5

What users say about Five9's value for money

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.