MiContact Center Reviews

MiContact Center

Cloud contact center solutions

3.71/5 (7 reviews)

Anonymous

Mitel contact center client

Used daily for 2+ years
Reviewed 2018-10-11
Review Source: Capterra

Overall experience was not that bad however, depending on the business you are trying to run this may not be the product for you. Works well in call center professions. I liked the ability to see and manipulate calls and call receivers in real time.

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MiContact Center

Cloud contact center solutions

Peter Murray

Upgraded, promised features that no one apparently supports

Used daily for 6-12 months
Reviewed 2017-07-18
Review Source: Capterra

Nice GUI and features that are available are great once we get them working. I liked the ability to store customizations server side so they were with me no matter the machine i signed on

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MiContact Center

Cloud contact center solutions

Fred Barzycki

Great VoIP based contact center

Used daily for less than 6 months
Reviewed 2018-10-05
Review Source: Capterra

Contact center is a great resource for our MSP's helpdesk. We get loads of data that helps us improve our helpdesk services and manage the workload

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MiContact Center

Cloud contact center solutions

Anonymous

Great Phone System with Many Features

Reviewed 2015-12-16
Review Source: GetApp

I use the Mitel system for our treatment center and it has great functionality for our call center as well as management and supporting staff. We are still new to the system so I haven't unlocked all the features yet, but the system is robust with a lot of room to grow as my company does.I love the reporting capabilities and the ability to hot swap from my cell to my desk phone while on a call.

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MiContact Center

Cloud contact center solutions

Juan Vlieg

Mitel systems has been gaining a lot of buzz lately.

Used monthly for 6-12 months
Reviewed 2018-05-06
Review Source: Capterra

Its has the basics a contact center requires, easy to use and overall the application is very stable.

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MiContact Center

Cloud contact center solutions

Gurvinder Singh, MBA

Rating only

Used daily for 6-12 months
Reviewed 2018-12-31
Review Source: GetApp

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10


MiContact Center

Cloud contact center solutions

Robert Brock

Rating only

Reviewed 2016-04-27
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Customer support


MiContact Center

Cloud contact center solutions