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Motadata ServiceOps Logo

Motadata ServiceOps

IT service management platform to adopt digital changes

Last updated: November 2024

Motadata ServiceOps - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Motadata ServiceOps?

Motadata ServiceOps is an IT service management (ITSM) solution built on the proprietary DFIT (Deep Learning Framework for IT Operation). It empowers IT teams to rapidly adopt changes across the board.It offers capabilities like intelligent automation, NLP-powered virtual agents, and enterprise service management, among other things.

Benefits of using Motadata ServiceOps

  • Quick access to internal services by the employees.
  • Improves productivity across the enterprise.
  • Reduce MTTR using end-to-end Automation in a multivendor ecosystem.
  • Efficiently manage the end-to-end lifecycle of assets centrally.
  • Reduce cost by optimizing Software license management.
  • Perform new patch deployment across a network at scale.

    • Starting from

    ic-pricetag

    No pricing info

    Alternatives with better value for money

    Motadata ServiceOps's key features

    Most critical features, based on insights from Motadata ServiceOps users:

    Customizable Templates
    5.0
    (7)
    Reporting & Statistics
    4.8
    (6)
    Problem Management
    4.8
    (4)
    Prioritization
    5.0
    (2)
    Customizable Branding
    4.8
    (4)

    All Motadata ServiceOps features

    Features rating:

    4.5
    (50)

    Incident Management
    4.9
    (13)
    Incident Reporting
    5.0
    (5)
    Inventory Management
    5.0
    (2)
    IT Asset Management
    5.0
    (1)
    Knowledge Base Management
    5.0
    (2)
    Document Storage
    5.0
    (1)
    Data Visualization
    5.0
    (3)
    Customizable Fields
    4.8
    (5)
    Contract/License Management
    4.0
    (1)
    Configurable Workflow
    5.0
    (1)
    Real-Time Notifications
    5.0
    (10)
    Collaboration Tools
    5.0
    (1)
    Chat/Messaging
    5.0
    (1)
    Service Catalog
    4.5
    (2)
    Service Level Agreement (SLA) Management
    4.7
    (3)
    Workflow Management
    4.5
    (2)
    Activity Tracking
    5.0
    (1)
    Alerts/Notifications
    5.0
    (7)
    Task Management
    5.0
    (3)
    Support Ticket Tracking
    5.0
    (1)
    Availability Management
    5.0
    (1)
    Audit Trail
    4.8
    (5)
    Support Ticket Management
    5.0
    (12)
    Asset Tracking
    4.9
    (7)
    Self Service Portal
    5.0
    (2)
    Alerts/Escalation
    5.0
    (4)
    Mobile App
    (0)
    Mobile Access
    (0)
    Maintenance Scheduling
    (0)
    Location Tracking
    (0)
    Live Chat
    (0)
    Third-Party Integrations
    4.0
    (1)
    License Management
    (0)
    Kanban Board
    (0)
    IT Incident Management
    (0)
    IT Asset Tracking
    (0)
    Issue Management
    (0)
    Software License Management
    (0)
    User Management
    5.0
    (1)
    Resource Management
    (0)
    Reporting/Analytics
    (0)
    Status Tracking
    5.0
    (1)
    Reminders
    (0)
    Release Management
    5.0
    (1)
    Relationship Mapping
    (0)
    Real-Time Chat
    (0)
    Search/Filter
    (0)
    QR Codes
    (0)
    Purchase Order Management
    (0)
    Project Planning
    (0)
    Surveys & Feedback
    (0)
    Project Management
    (0)
    Tagging
    (0)
    Multi-Location
    (0)
    Multi-Language
    5.0
    (1)
    Multi-Channel Communication
    4.0
    (1)
    Compliance Tracking
    (0)
    Compliance Management
    4.0
    (1)
    Commenting/Notes
    (0)
    Client Portal
    4.0
    (1)
    Check-in/Check-out
    (0)
    Change Tracking
    (0)
    Change Planning
    (0)
    Change Management
    4.5
    (2)
    Catalog Management
    (0)
    Barcoding/RFID
    (0)
    Barcode/Ticket Scanning
    (0)
    Automated Routing
    5.0
    (1)
    Audit Management
    (0)
    Asset Lifecycle Management
    5.0
    (1)
    Asset Assignment
    (0)
    Approval Workflow
    (0)
    Approval Process Control
    (0)
    API
    (0)
    Analytics
    (0)
    Activity Dashboard
    (0)
    Active Directory Integration
    (0)
    Historical Reporting
    (0)
    Help Desk Management
    4.0
    (1)
    Gantt/Timeline View
    (0)
    Full Text Search
    (0)
    Forms Management
    (0)
    Fixed Asset Management
    (0)
    Event Logs
    (0)
    Email Templates
    (0)
    Drag & Drop
    (0)
    Document Management
    (0)
    Disposal Management
    (0)
    Depreciation Management
    (0)
    Data Import/Export
    (0)
    Dashboard Creation
    (0)
    Dashboard
    (0)
    Customizable Reports
    5.0
    (3)
    Customizable Forms
    (0)
    Cost Tracking
    (0)
    Content Management
    (0)
    Content Library
    (0)
    Configuration Management
    4.5
    (2)

    Motadata ServiceOps alternatives

    Motadata ServiceOps logo

    Motadata ServiceOps

    4.6
    (50)

    Starting from

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    Free trial
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    Ease of Use
    4.5
    Features
    4.5
    Value for Money
    4.5
    Customer Support
    4.5
    FaceUp Whistleblowing System logo

    FaceUp Whistleblowing System

    4.8
    (43)
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    Starting from

    49

    Per month

    Free trial
    Free version
    Ease of Use
    4.9
    Features
    4.8
    Value for Money
    4.8
    Customer Support
    4.8
    BOSSDesk logo

    BOSSDesk

    4.7
    (126)
    visit website

    Starting from

    29

    Per month

    Free trial
    Free version
    Ease of Use
    4.5
    Features
    4.5
    Value for Money
    4.7
    Customer Support
    4.8
    SysAid logo

    SysAid

    4.5
    (480)
    visit website

    Starting from

    79

    Per month

    Free trial
    Free version
    Ease of Use
    4.5
    Features
    4.5
    Value for Money
    4.5
    Customer Support
    4.5

    Motadata ServiceOps pricing

    Value for money:

    4.5

    Starting from

    ic-pricetag

    No pricing info

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range
    view pricing plans

    Motadata ServiceOps integrations (1)

    Top integrations

    Motadata ServiceOps support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Phone Support
    Knowledge Base
    Email/Help Desk

    Training options

    Webinars
    Documentation
    Live Online

    Motadata ServiceOps reviews

    Overall rating

    4.6

    /5

    50

    Positive reviews

    94

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.71/10
    Rating distribution

    5

    4

    3

    2

    1

    31

    16

    3

    0

    0

    Read all reviews
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    Motadata ServiceOps FAQs

    Q. What type of pricing plans does Motadata ServiceOps offer?

    Motadata ServiceOps has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available

    These products have better value for money

    Q. Who are the typical users of Motadata ServiceOps?

    Motadata ServiceOps has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Motadata ServiceOps support?

    Motadata ServiceOps supports the following languages:
    English

    Q. Does Motadata ServiceOps support mobile devices?

    Motadata ServiceOps supports the following devices:
    Android, iPad, iPhone

    Q. Does Motadata ServiceOps offer an API?

    No, Motadata ServiceOps does not have an API available.

    Q. What level of support does Motadata ServiceOps offer?

    Motadata ServiceOps offers the following support options:
    Chat, Phone Support, Knowledge Base, Email/Help Desk

    Related categories

    Service Desk
    Incident Management
    ITSM
    Help Desk
    Asset Tracking
    IT Asset Management
    Knowledge Management
    Contract Management
    CMDB
    IT Project Management
    Change Management
    Knowledge Base