Mr Wolf Features

Mr Wolf

Customer support automation with machine learning & NLP

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Mr Wolf Feature Summary

  • API
  • Adding own scripts
  • Advanced reporting module
  • Automated routing
  • Business process automation
  • Data integration
  • Deep learning
  • Detailed reporting
  • Drag & drop new processes upload
  • Help desk
  • Human guided form
  • Inbox / queue management
  • Intelligent information extractor (NLP)
  • Jira Service Desk integration
  • Known issue management
  • ML algorithm library
  • Machine learning
  • Multi-language detection & support
  • Native integrations
  • Predict
  • Rule-based classification
  • SOAP, REST services or JMS integration
  • SQL/NoSQL database type connections
  • Savings report
  • Self learning
  • Self-service options
  • Sentiment analysis
  • ServiceNow integration
  • bmcRemedy integration

Competitor Feature Comparison

API
Alerts / Escalation
Assignment Management
CRM Integration
Categorization
Data Visualization
Drag & Drop Interface
Email Integration
Forms Management
History Tracking
Inbox Management
Knowledge Base Management
Multi-Language
Performance Management
Reporting & Statistics
Sentiment Analysis
Support Ticket Management
Third Party Integration
Learn moreCompare App
API
Alerts / Escalation
Assignment Management
CRM Integration
Categorization
Data Visualization
Drag & Drop Interface
Email Integration
Forms Management
History Tracking
Inbox Management
Knowledge Base Management
Multi-Language
Performance Management
Reporting & Statistics
Sentiment Analysis
Support Ticket Management
Third Party Integration
Visit WebsiteCompare App
API
Alerts / Escalation
Assignment Management
CRM Integration
Categorization
Data Visualization
Drag & Drop Interface
Email Integration
Forms Management
History Tracking
Inbox Management
Knowledge Base Management
Multi-Language
Performance Management
Reporting & Statistics
Sentiment Analysis
Support Ticket Management
Third Party Integration
Visit WebsiteCompare App